What is ScreenSteps?
ScreenSteps is an AI-powered Knowledge Ops Platform designed to help organizations capture, share, and maintain trusted standard operating procedures (SOPs). The platform transforms complex procedures into clear, step-by-step guides that employees can easily find and follow. By leveraging AI capabilities, ScreenSteps enables teams to document SOPs quickly, optimize content with best practices, and deliver answers directly where work happens through a centralized knowledge base and browser extension.
The solution addresses common challenges in regulated industries where procedures are complex, constantly changing, and difficult to apply. ScreenSteps helps employees work confidently and consistently by providing certified SOPs that are always up-to-date and accessible in real-time. The platform supports various use cases including employee training, change management, compliance, and customer service improvement.
Features
- AI-Powered Knowledge Capture: Record procedures and generate optimized SOPs with screenshots using AI
- Clarify Complexity: Transform complex documents into easy-to-follow guides with built-in best practice optimization
- Sidekick Browser Extension: Deliver trusted answers inside any web application where work happens
- Content Certification: Keep SOPs accurate with verification processes and change notifications
- Interactive Checklists: Create decision trees and workflows for complex procedures with multiple paths
Use Cases
- Employee training and onboarding acceleration
- Change management for system and process updates
- Compliance and policy management for regulated industries
- Customer service improvement through consistent procedures
- Succession planning by capturing institutional knowledge
- Digital transformation support during software rollouts
- Mergers and acquisitions standardization
FAQs
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How do I get started with ScreenSteps?
Schedule a demo with the ScreenSteps team to walk through the platform and create a 30/60/90-day implementation roadmap, then proceed with content creation, coaching, and training based on your chosen implementation plan. -
Is there a free version of ScreenSteps?
No, but there is a 15-day free trial available to try ScreenSteps with your company's content by requesting a trial account. -
Does ScreenSteps integrate with other systems?
Yes, ScreenSteps offers various integrations including Slack, Teams, Entra ID, Okta, and integration with all web-based applications. -
Can I pay for ScreenSteps monthly?
Yes, you can pay monthly, though annual billing provides a per-user discount with the prices reflecting annual billing cycles including discounts. -
What happens if I go over my user limit?
Overage policies apply, and details can be found in the provided video explanation about how overages work.
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ScreenSteps Uptime Monitor
Average Uptime
100%
Average Response Time
172.38 ms
