What is Repair Traq?
Repair Traq is a cloud-based repair tracking and invoicing system designed specifically for small to medium-sized repair businesses. This comprehensive platform enables users to manage their entire repair workflow, from creating custom repair tickets and tracking customer orders to generating invoices and maintaining a searchable customer database. The system offers full customization capabilities, allowing businesses to tailor forms, emails, and PDF documents to their specific needs.
With features like webcam photo integration, searchable display tables, and multi-store location support, Repair Traq helps businesses improve productivity and customer service. The platform provides tools for email communication, customer management, and data export to Excel or CSV formats, making it a versatile solution for various repair-based industries including watch shops, jewelry stores, PC repair shops, and bicycle repair shops.
Features
- Custom Repair Tickets: Automatically generated tickets with customer information, customizable text, and logo integration
- Searchable Display Tables: Filterable customer, order, and vendor tables with export to Excel and CSV
- Customer Tracking Database: Comprehensive client management with editable records and column-based filtering
- Webcam Photo Integration: Capture and attach photos directly to repair orders using computer webcam
- Multi-Store Support: Manage multiple business locations within a single system
Use Cases
- Managing repair orders and work orders for small repair shops
- Creating customized invoices and quotes for service-based businesses
- Tracking customer relationships and communication history
- Maintaining searchable databases of clients and vendors
- Generating custom PDF repair tickets with company branding
