What is ProcessMaker?
ProcessMaker is a comprehensive business process automation suite that enables organizations to design, execute, and optimize workflows through intelligent automation. The platform combines user tasks, automated steps, and AI capabilities to create streamlined experiences across various departments and industries. It offers end-to-end process visibility and transparency while integrating with existing systems to break down data silos.
The solution features Agentic AI tools that build autonomous workflows faster, reducing manual effort and delivering measurable impact. With process intelligence capabilities, organizations can discover automation opportunities, remove bottlenecks, and improve operational efficiency through data-backed insights. The platform supports unlimited processes and users with flexible case-based pricing models.
Features
- Process Modeler: Design and automate workflows with drag-and-drop interface
- Agentic AI: Build autonomous workflows faster with AI-powered tools
- Process Intelligence: Gain end-to-end visibility and discover automation opportunities
- Case-Based Pricing: Pay only for running cases with unlimited processes and users
- System Integration: Connect with core systems to break data and application silos
Use Cases
- Automating transfer credit evaluation in higher education institutions
- Streamlining invoice approval and expense reporting processes
- Optimizing provider credentialing workflows in healthcare
- Improving operational efficiency through process mining and analysis
- Creating AI-driven workflows that act as intelligent agents
FAQs
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What is case-based pricing and how does it work?
Case-based pricing means clients pay based on how much their organization uses the processes deployed on the Platform. Every time a user starts a process, that counts as one case, regardless of how many processes or users you have. -
Can I test processes without being charged for them?
Yes, you can use the development environment to build as many processes as you want. The Process Testing feature allows designers to run test cases without adding to your case count. -
What are Process Intelligence Agents?
Process Intelligence Agents are securely installed components that track usage of specific applications as part of target workflows being analyzed. Each agent collects process data used in aggregate analysis, with more agents enabling more robust process analysis. -
Do I need to purchase the Platform to access Higher Education solutions and Process Intelligence?
No, Higher Education solutions and Process Intelligence are available independently from the Platform, though discounts are available for packaging multiple products together.
