What is Kribik?
Kribik is a comprehensive project management platform that seamlessly links tickets to your codebase with Git integration, enabling managers to track code changes for each ticket. The platform offers Kanban views, task estimation, and timesheets to streamline project planning and execution, providing robust features at a fraction of the cost of competitors like Jira while ensuring top-notch data security.
Kribik's AI agents handle tasks such as ticket replies and automatic categorization, allowing users to reduce costs by using their own OpenAI key. The platform adds operational layers including approvals, audit history, SLAs, request portals, knowledge base suggestions, releases, reporting, and signed webhooks for integrations, transforming workflows into a single, organized hub for teams.
Features
- Git Integration: Seamlessly link tickets to specific code changes, eliminating guesswork about why each commit was made.
- AI Agents: Suggested ticket replies and automatic ticket categorisation using your own OpenAI key to reduce AI costs.
- SLA Management: Configure and monitor service-level agreements with custom thresholds and response time tracking.
- Comprehensive Project Management: Kanban views, task estimation, sprints, and timesheets for organized team scheduling.
- Remote Support: Send remote support invites with video and screen sharing using WebRTC directly within the platform.
Use Cases
- Streamlining project planning and execution with integrated Kanban views and timesheets.
- Managing IT service delivery with SLA tracking, approvals, and audit trails.
- Reducing AI operational costs by using custom OpenAI keys for ticket replies and categorization.
- Linking development work to support tickets through Git integration for better visibility.
- Centralizing communication with email handling, knowledge base, and customizable templates.
FAQs
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What is the pricing structure for Kribik?
Kribik offers a Freemium model with a free plan for one user and paid plans starting from £8 per user per month for up to 5 users, scaling to enterprise options with volume discounts. -
How does Kribik handle integrations with other systems?
Kribik supports integrations through outbound webhooks with HMAC signing for secure event notifications, allowing connections to external systems without requiring a marketplace or plugins. -
What are the storage limits for different Kribik plans?
Storage limits range from 2 GB on the free plan to 1 TB on the enterprise plan, with intermediate plans offering 50 GB and 200 GB for basic and premium tiers respectively.
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Kribik Uptime Monitor
Average Uptime
93.87%
Average Response Time
462.91 ms
