What is Hostfully?
Hostfully provides a short-term rental platform and guest experience tools designed to automate and simplify property management operations. The platform helps vacation rental managers earn more, save time, and elevate the guest experience through integrated features like direct booking websites, unified inboxes, and AI-powered messaging.
The system includes a central calendar for managing availability across multiple channels, a channel manager for listing properties on Airbnb, Vrbo, Booking.com and 50+ other sites, and digital guidebooks that offer guests everything they need for seamless stays. With over 120 integrations with popular software partners, Hostfully enables smooth operations and unlimited possibilities for scaling vacation rental businesses.
Features
- InboxAI: AI messaging tool that learns from listing information and guidebook data to generate customized guest responses
- Channel Manager: List and sync properties on Airbnb, Vrbo, booking.com and 50+ other sites with direct integrations
- Digital Guidebooks: Customizable digital books with property information, local recommendations, and AI-supported guest itinerary creator
- Central Calendar: Consolidated single-view calendar for checking availability and managing bookings across all channels
- Direct Booking Website: Pre-built customizable site to increase direct bookings and reduce third-party fees
- Unified Inbox: Single destination for guest communication synced with listing data across all channels
Use Cases
- Managing multiple vacation rental properties across different booking platforms
- Automating guest communication with AI-generated responses
- Creating digital guidebooks for guests with property information and local recommendations
- Synchronizing property listings and availability across multiple channels
- Generating financial reports and managing owner communications
- Building direct booking websites to reduce third-party commission fees
FAQs
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What is InboxAI and how does it work?
InboxAI is Hostfully's AI messaging tool that generates customized guest responses by pulling property details from your property management platform, data from digital guidebooks, and information from existing guest conversations. -
How many booking channels does Hostfully integrate with?
Hostfully integrates with Airbnb, Vrbo, Booking.com and 50+ other sites and online travel agencies through its channel manager feature. -
What are digital guidebooks and what do they include?
Digital guidebooks are customizable digital books that provide guests with property rules, maps, local recommendations, AI-supported itinerary creation, and options for customer upgrades and add-ons. -
Does Hostfully offer a mobile app for property management?
Yes, Hostfully offers a mobile app that allows property managers to manage properties, check calendars, communicate with team members, and respond to guest messages on the go. -
What kind of support does Hostfully provide to users?
Hostfully provides 24/7 customer support, help desk resources, Hostfully University for training, onboarding webinars, and office hours with customer success managers.
