What is Gladia?
Gladia provides a comprehensive speech-to-text API solution designed for developers building voice-enabled applications. The platform features the Solaria-1 model, delivering accurate transcription across 100+ languages with industry-leading performance in English, French, Spanish, and Italian. With real-time transcription achieving latency under 300 milliseconds and batch processing capabilities, Gladia enables seamless integration for voice agents, customer support systems, meeting assistants, and media applications.
The platform emphasizes developer experience with lightweight SDKs, REST and WebSocket connections, and native integration with telephony protocols including SIP and VoIP. Gladia offers enterprise-grade security with GDPR, HIPAA, AICPA SOC Type 2, and ISO 27001 compliance, ensuring data privacy without using customer audio for model retraining. Additional audio intelligence features include speaker diarization, sentiment analysis, named entity recognition, custom vocabulary, and word-level timestamps, all accessible through a single API with flexible usage-based pricing.
Features
- Real-time Transcription: Sub-300ms latency for live conversations with partial transcripts in under 100ms
- Solaria-1 Model: Universal speech-to-text engine with high accuracy across 100+ languages
- Batch Transcription: Asynchronous processing with hallucination-free output
- Speaker Diarization: Automatic identification and separation of multiple speakers
- Audio Intelligence Add-ons: Sentiment analysis, named entity recognition, summarization, and custom vocabulary
- Multilingual Support: Advanced code-switching and any-to-any translation across 100+ languages
- Telephony Integration: Native support for SIP, VoIP, and 8 kHz protocols
- Enterprise Security: GDPR, HIPAA, SOC 2 Type 2, and ISO 27001 compliant with zero data retention options
Use Cases
- Building AI voice agents for customer service with real-time transcription
- Developing meeting assistants with automatic note-taking and speaker identification
- Creating sales enablement tools that capture contact details and sync with CRMs
- Powering contact center solutions with live transcription and analytics
- Building media editing tools with time-stamped transcription and subtitles
- Developing multilingual voice applications with automatic language detection
- Creating compliance-focused transcription for healthcare and financial services
- Building workspace collaboration tools with audio and video transcription
How It Works
Sign up and generate API key
Create an account at app.gladia.io and generate your API key from the dashboard, or explore features in the playground environment first.
Integrate the API
Use the lightweight SDK to integrate Gladia into your application with minimal code. Choose between REST or WebSocket connections for real-time or batch transcription.
Configure audio intelligence features
Enable additional features like speaker diarization, sentiment analysis, named entity recognition, custom vocabulary, or summarization based on your needs.
Send audio for transcription
Submit audio files for batch processing or establish a live stream connection for real-time transcription with sub-300ms latency.
Receive and process results
Get accurate transcription results with word-level timestamps, speaker attribution, and other intelligence features, ready to integrate into your application workflow.
FAQs
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What languages does Gladia's speech-to-text API support?
Gladia's Speech-to-Text API supports 100+ languages and accents including Afrikaans, Albanian, Arabic, Chinese, English, French, German, Hindi, Japanese, Korean, Portuguese, Russian, Spanish, and many more. The platform offers leading accuracy in English, French, Spanish, and Italian, with exclusive support for rare languages and advanced code-switching capabilities. -
How can I get started with implementing Gladia's API?
Getting started with Gladia's API is straightforward. Sign up at app.gladia.io and either try the product in the playground environment or generate a new API key directly from the home screen. The platform provides lightweight SDKs with minimal lines of code for fast setup, and complete documentation is available for developers. -
What audio formats does Gladia support?
Gladia's audio transcription API supports a wide range of audio formats and codecs including WAV, M4A, FLAC, and AAC. The full list of supported files and duration limits is available in the documentation under 'Supported files & duration.' If you encounter issues with a specific file format, you can reach out to the support team. -
Is Gladia secure and compliant with data privacy regulations?
Yes, Gladia prioritizes data security and compliance. The platform is GDPR, HIPAA, AICPA SOC 2 Type 2, and ISO 27001 compliant. Gladia never uses customer audio to retrain models and offers options for on-premises hosting, air-gapped hosting, and zero data retention depending on security requirements. -
Can I try Gladia for free?
Yes, Gladia offers a free tier plan that includes up to 10 hours of transcription per month at no charge. This allows you to test the platform's capabilities before committing to a paid plan. You can also contact the sales team for a personalized demo.
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Gladia Uptime Monitor
Average Uptime
99.58%
Average Response Time
333.4 ms
