What is GetFriday?
GetFriday provides virtual assistant services for both personal and business needs, helping clients delegate time-consuming tasks to focus on more important activities. The service offers flexible monthly plans with varying hours of assistance, starting from basic packages to comprehensive options with rollover benefits. Clients are assigned a dedicated virtual assistant based on their time zone and requirements, with backup support from specialist teams available when needed.
The platform supports task delegation through multiple channels including email and telephone, with 24/7 availability for urgent requests. GetFriday emphasizes data security with ISO 27001 certification and has served clients across 80+ countries since 2005. Services range from administrative tasks like calendar management and travel bookings to specialized business support including web development, digital marketing, and bookkeeping.
Features
- Dedicated Virtual Assistant: Personal assistant assigned based on client time zone and needs
- 24/7 Support: Round-the-clock availability for urgent tasks including weekends and holidays
- Flexible Plans: Multiple monthly plans with varying hours and rollover options
- Backup Assistants: Team support ensures continuity when primary assistant is unavailable
- Specialist Teams: Access to experts for specialized services like web development and digital marketing
- ISO 27001 Certified: Information security certification for data protection
- Online Tracking Portal: Dashboard for monitoring task progress and time usage
- Graduate Assistants: Trained professionals with office productivity and customer service skills
Use Cases
- Delegating personal administrative tasks like calendar management and bill payments
- Outsourcing business process support for startups and small businesses
- Managing travel arrangements and itinerary planning
- Handling online research and data collection projects
- Providing remote executive secretarial services
- Supporting customer service and client management functions
- Assisting with bookkeeping and financial record keeping
- Managing vacation rental properties and bookings
- Developing websites and implementing digital marketing strategies
- Conducting market research and competitive analysis
FAQs
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How quickly can I start using GetFriday after signing up?
It typically takes one business day to assign a suitable assistant after completing the signup process, though selecting your own assistant after interviews may take slightly longer. -
What happens if my virtual assistant is unavailable?
GetFriday provides backup assistants who can seamlessly take over when your primary assistant is on sick leave or vacation, ensuring service continuity. -
Can I change my plan after signing up?
Yes, you can upgrade or downgrade between plans with a 30-day notice period to allow for resource reallocation. -
What types of tasks require specialist teams and additional charges?
Specialized services like website design, graphic design, digital marketing, SEO, accounting, bookkeeping, and content writing require specialist skills and incur premium charges beyond standard virtual assistance rates. -
How are weekend and holiday tasks handled?
Urgent tasks requested for weekends or holidays are handled at 1.5 times the hourly rate of your plan, though normal weekday tasks completed on weekends for internal reasons don't incur extra charges.
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GetFriday Uptime Monitor
Average Uptime
99.57%
Average Response Time
1466.83 ms
