What is FeedLetter?
FeedLetter provides a streamlined feedback collection system designed specifically for newsletter creators, website owners, and email marketers. The platform enables users to gather honest, anonymous feedback from their audience through simple, frictionless interfaces that require no logins or complex setup processes.
The tool offers multiple feedback collection methods including newsletter surveys, one-time polls, and web rating widgets that can be embedded anywhere links can be placed. With built-in analytics and trend tracking, users can monitor reader sentiment over time and make data-driven improvements to their content. The platform also includes a Wall of Love feature to showcase positive feedback and build social proof.
Features
- Zero-Friction Feedback Collection: Collect feedback in just two steps with no logins required from readers
- Multiple Survey Types: Newsletter surveys, one-time polls, and web rating widgets for different feedback scenarios
- Built-in Anonymity: Readers remain anonymous by default to encourage honest, unfiltered feedback
- Customizable Text: All reader-facing messages can be customized for brand consistency
- Trend Tracking: View results by issue or campaign with simple charts to spot patterns over time
- Wall of Love: Showcase favorite public responses in a beautiful social proof display
Use Cases
- Collecting newsletter feedback to improve content quality and reader engagement
- Gathering post-purchase satisfaction feedback from customers
- Obtaining feedback during email course or onboarding sequences
- Collecting website visitor feedback through embedded widgets
- Building social proof by showcasing positive audience testimonials
- Tracking reader sentiment trends over multiple newsletter issues
FAQs
-
How many survey forms do I need for my newsletter?
You need one form for each email you send. For example, if you publish weekly, you'll need 52 forms per year. The free tier allows testing for approximately half a year. -
Does FeedLetter work with all email providers?
Yes, it works with any email provider that supports links or HTML snippets. The newsletter feedback uses plain links that can be copied into any email platform. -
What happens when I reach my response limit on the free plan?
The system continues recording all responses, but you won't be able to view them in the analytics until you upgrade to a paid plan. -
Can I use FeedLetter in languages other than English?
Yes, while default texts are in English, Professional and Business plans allow full customization of all reader-facing texts to any language supported by UTF-8 encoding.
