Documentation AI assistant for fast, grounded answers

There is technically no special process like training the AI chatbot. All you need to do is to add your existing help documentation about your product or service to the knowledge base. You can either pass the URL of your documentation or upload the files (multiple formats are supported) to the knowledge base. The chatbot will smartly understand the documentation and uses it to answer the questions.

Documentation AI is an assistant that answers questions using your existing docs as the source of truth. CrawlChat indexes your technical documentation and serves source-linked answers on your website, Discord, Slack, and other channels.

CrawlChat grounds responses in your knowledge base and includes source links with answers, so users can verify where information comes from. You can monitor conversations, identify weak responses, and improve docs continuously to reduce hallucinations over time.

No, CrawlChat uses the latest LLM models from OpenAI, Anthropic, Google, and Gemini. You can use the chatbot without any API key. You can choose the model that best suits your needs from the dashboard.

Absolutely. That's the advantage of using AI based chatbots. The LLMs/AI models are capable of answering your customer or client's queries in their own language out of the box. This includes all major 32 languages like English, Spanish, French, German, Italian, Portuguese, Russian, Chinese, Japanese, Korean, etc.

You can signup and try out the platform with free credits you get on signup. You can check the pricing section for more details about the credits.

It is a very simple process. You can navigate to the integration section and copy the code snippet. You can then paste the code snippet in your website. It also provides config for documentation solutions like Docusaurus, etc.

Yes! CrawlChat provides a Discord bot and a Slack app that can be integrated with your Discord or Slack server. You can find the instructions to integrate the chatbot to your Discord or Slack server in the Discord bot and Slack app pages. Once added to the channel or server, your community can tag @CrawlChat to ask questions to get the answers.

The message credits are reset every month whenever the subscription is renewed. Whereas the pages is the number of unique pages (maxed to a set of characters) you have at any given point of time. Choose the plan that best suits your needs. You can topup your message credits by sending an email to support.

You can configure your own brand colors, text, logo for the Ask AI button that will be visible on your website. This can be controlled from the dashboard without updating the embedded snippet.