What is Captiwate?
Captiwate is an AI-driven sales engagement platform designed to transform website traffic into revenue by enabling instant connections with potential customers. The platform combines live video calls, AI-powered chat, and visitor identification to engage visitors at their peak interest moments, eliminating the delays and friction of traditional sales processes.
By providing real-time engagement capabilities, Captiwate helps sales teams identify high-intent visitors, qualify leads automatically, and schedule meetings seamlessly. The tool integrates with popular CRMs and offers features like traffic segmentation and automation flows to streamline sales operations and improve conversion rates.
Features
- Live Video & Chat: Engage visitors instantly with live video calls and AI-powered chat for real-time sales conversations
- Visitor Identification & Intent Detection: See company names, contact details, and intent signals for every website visitor before they fill out forms
- AI Chat: Automatically qualify leads and route hot prospects to sales teams 24/7 using AI-powered chat functionality
- Scheduling: One-click scheduling that syncs with calendars and sends automatic reminders to reduce no-show rates
- Traffic Segmenting: Create segments of website visitors to prioritize outreach based on buying behavior and intent signals
Use Cases
- Convert website visitors into sales calls instantly for inbound sales teams
- Capture leads automatically through AI chat engagement on business websites
- Prioritize outreach for account-based marketing campaigns using visitor identification data
- Accelerate sales cycles for product-led growth strategies by engaging visitors on pricing pages
FAQs
-
Do I need Captiwate if I already use a CRM like Hubspot or Salesforce?
Yes, Captiwate complements your CRM by capturing leads and converting them into demo bookings, with seamless data synchronization for effective follow-ups. -
Do I need technical expertise to set up Captiwate?
No technical expertise is required; simply copy and paste the provided tracking code into your website's header. Our support team is also available to assist you if needed. -
Is there a free trial?
Yes, we offer a 30-day free trial with full feature access and a forever free plan for small businesses, providing essential tools to get started. -
Is Captiwate GDPR / CCPA compliant?
Yes, we fully comply with GDPR and CCPA. Additionally, we offer customizable data privacy options to meet the specific needs of your customers. -
I already have a chatbot on my website. Can I still use Captiwate?
Absolutely, Captiwate's advanced chatbot, powered by the latest OpenAI technologies, can complement or replace your existing chatbot.
Related Queries
Helpful for people in the following professions
Captiwate Uptime Monitor
Average Uptime
100%
Average Response Time
149.45 ms
