What is BotWaba?
BotWaba is an innovative platform designed for WhatsApp marketing using the official WhatsApp Business API. It offers a user-friendly visual drag-and-drop flow builder that enables businesses to create highly engaging chatbots without any coding knowledge. The platform provides a bird's eye perspective of the entire bot, facilitating the development of interactive and effective communication tools.
The platform includes powerful automation capabilities through webhook workflows, allowing integration with over 5,000+ applications including WooCommerce, Shopify, Google Forms, and Typeform. Businesses can leverage these integrations to automate order notifications, customer follow-ups, and other critical communication processes. BotWaba also features bulk broadcasting tools, shared team inboxes for collaborative customer support, and advanced audience segmentation to deliver personalized messaging at scale.
Features
- Visual Drag-and-Drop Flow Builder: Create chatbots without coding using an intuitive interface
- Webhook Workflow Automation: Integrate with 5000+ apps including WooCommerce, Shopify, and Google Forms
- Bulk Broadcast Messaging: Send targeted messages to specific audiences for maximum engagement
- Shared Team Inbox: Collaborate on customer support using a single WhatsApp Business number
- Audience Segmentation: Label and group subscribers to send personalized sequence messages
Use Cases
- Automating customer support responses on WhatsApp
- Sending promotional broadcasts to segmented customer lists
- Integrating e-commerce order notifications with WhatsApp messaging
- Creating interactive forms for appointment scheduling and lead capture
- Managing team collaboration for customer service through shared inbox
FAQs
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What is the pricing structure for WhatsApp messages?
WhatsApp charges a fee per conversation, with rates varying by conversation type. Businesses are billed directly through Meta, and BotWaba charges 0% commission on these WhatsApp message fees. -
Can I integrate BotWaba with my existing e-commerce platform?
Yes, BotWaba offers integration with popular e-commerce platforms including WooCommerce and Shopify through webhook workflows, enabling automated order notifications and customer communication. -
How many team members can access the shared inbox?
The number of team members varies by plan, with the Silver plan supporting 4 team members and the Gold plan supporting 10 team members for collaborative customer support. -
What happens during the free trial period?
The 7-day free trial provides access to 500 subscribers, 1 WhatsApp account, basic chatbot builder features, and limited webhook workflows without requiring a credit card. -
Do I need technical skills to use the platform?
No, BotWaba is designed to be user-friendly with an intuitive dashboard and visual chatbot builder that requires no coding knowledge to set up and run campaigns.
