Where mobile teams reply to 100+ app reviews a week
AppReply helps you manage app store reviews on
Google Play and
Apple App Store – with self-improving auto-replies and alerts – saving your team 12+ hours/week.
Setup in 5 minutes. Connect your app stores and start managing reviews immediately.
Minimal permissions. AppReply only requests Customer Support role permissions.
100% compliant. Fully compliant with Google Play and Apple App Store policies.
AI auto-replies with learning
Let AI craft completely unique replies to reviews from scratch, guided by your team's knowledge and enhanced by AppReply MAX.
Learns from your team: AI studies your past replies and uploaded product docs, FAQs, and knowledge base to generate responses that sound like they came from your team.
Approval mode: Review and approve AI-generated replies before they go live. Perfect for teams who want AI speed with human oversight.
Gets smarter over time: Every reply you send teaches the AI your preferences, tone, and how you handle different situations - improving with each interaction.
From insights to action, instantly
Go beyond dashboards. AppReply analyzes your app store reviews with AI, then helps you act – with suggested replies, pattern detection, and summaries delivered to your team.
AI review summary with drill-down: Get an executive summary of themes and urgent issues. Click any topic to see the actual reviews behind it – not just charts.
Find similar reviews instantly: Spot recurring complaints instantly with Find Similar Reviews feature. See match scores and jump between related feedback to understand recurring issues.
Suggested replies from past wins: When you reply, AI surfaces your team's past successful responses as starting points. One click to adapt – reply faster without starting from scratch.
Real-time alerts and Slack integration
Stay on top of every app store review with instant notifications. Get alerted the moment new reviews come in Slack, Telegram, or email.
Slack and Telegram alerts: Get notified instantly when new reviews arrive, especially negative ones that need immediate attention. Read in any language.
Track review updates: Know when users edit their reviews or change their ratings – so you can follow up and turn critics into fans.
Real-time monitoring: See all your reviews across App Store, Google Play, Samsung Galaxy Store, and Huawei AppGallery in one feed. Never miss feedback that matters.
The only AI that replies the way your team already does
Unlike other app review tools, AppReply MAX creates helpful, personalized replies based on how you've actually responded before. It pulls facts from your own past replies and uploaded product FAQs, keeps your voice consistent, and improves every time your team replies.
Connect all your apps
Securely integrate all your apps in less than 10 minutes. Save hours of support time every week.
Google Play integration
Automate repetitive support tasks by integrating Google Play.
Apple App Store integration
Make users feel heard by responding to routine feedback in Apple App Store.
Huawei AppGallery integration
Tap into Huawei growing market with AppGallery Connect.
Samsung Galaxy Store integration
Extend your reach to Samsung users by integrating with Galaxy Store.
Steam integration
Enhance PC game support with Steam for bulk auto-replies.
Amazon App Store integration
Optimize Amazon app presence using App Testing Service for automated review management.
How to manage app reviews with AppReply
Add your mobile apps
Head to Applications and add your apps by name or URL. Invite teammates to collaborate on reviews.
Integrate with app stores
Connect Google Play in just 3 clicks with OAuth. Add Apple App Store, Samsung Galaxy Store, and Huawei AppGallery via API to unlock Real-Time Reviews Feed, automated replies, and let AppReply learn from your past responses.
Define your voice with templates and AI
Create reusable templates, use AI prompts for flexible responses, upload your knowledge base and FAQs, or let AppReply MAX learn from your team's response history.
Automate your replies
Set up automation rules based on rating, language, keywords, or platform. Use approval mode to review AI replies before they go live.
Launch and track results
Preview your automation rules, test with real reviews in the Reviews Feed, and monitor your response rate and rating improvements.
Your security is our priority
We employ rigorous security measures to ensure the protection of your data.
Data Storage
All customer data is encrypted at rest with AES-256 and in transit via TLS. Sensitive information like API keys is encrypted at the application level before it is stored in the database.
PCI-DSS Compliance
All our payments go through LemonSqueezy. Details about their security setup and PCI compliance can be found at LemonSqueezy security page.
EU General Data Protection Regulations
AppReply collects and processes personal data in accordance with the EU General Data Protection Regulation ("GDPR").
Guaranteed Uptime
We have uptime of 99.9% or higher.
Data Hosting and Storage
AppReply services are hosted on Vercel, and all data is securely stored in Supabase infrastructure hosted on AWS.
Zero Tracking
As a Norwegian company, we believe that privacy is a fundamental human right. We do not track or sell your data.
Ready to impress your users?
Connect all your app stores, turn on personalized auto-replies, and let AppReply handle every review automatically.
