Dedicated to a secure, compliant, and trustworthy talent experience
At Eightfold, we uphold the highest standards of security, compliance, and accessibility to protect the data entrusted to us. Our governance practices are designed to minimize risk and ensure the confidentiality, integrity, and availability of our systems and customer data. For comprehensive details on our security and compliance measures, visit our Trust Portal.
SOC 2
Eightfold has obtained a SOC 2 Type II assessment provided by independent third-party auditors.
SOC 3
Eightfold has a public SOC 3 report that provides an overview of our service organization controls. The report is available through this link.
ISO 27001
Eightfold is ISO 27001 certified by independent third-party auditors. The certificate is available through this link.
ISO 27017
Eightfold is ISO27017 certified by independent third-party auditors. The certificate is integrated as part of our ISO27001 and available through this link.
ISO 27701
Eightfold is ISO27701 certified by independent third-party auditors. The certificate is available through this link.
ISO 42001
Eightfold is ISO42001 certified for its AI management system by independent third-party auditors. The certificate is available through this link.
GDPR
Eightfold is compliant with European Union General Data Protection Regulations (GDPR) as applied to Eightfold, and supports customers’ own compliance programs through product features, integration, and configuration options, as required by our customers.
Eightfold complies with the EU-U.S. Data Privacy Framework (EU-U.S. DPF), the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. Data Privacy Framework (Swiss-U.S. DPF) as set forth by the U.S. Department of Commerce. To learn more about the Data Privacy Framework (DPF) program, and to view our certification, please visit https://www.dataprivacyframework.gov/.
CCPA
Eightfold is compliant with the California Consumer Privacy Act (CCPA) as applied to Eightfold, and supports customers’ own compliance programs through product features, integration, and configuration options, as required by our customers.
OFCCP
Eightfold supports record keeping standards established by the Office of Federal Contract Compliance Programs (OFCCP) as required by our customers who are subject to OFCCP.
FedRAMP Moderate
Eightfold is FedRAMP Moderate Authorized for our SaaS offering hosted in, meeting the security and compliance requirements of U.S. public sector agencies.
New York City Bias Audit
New York City Local Law 144 of 2022 regulates “automated employment decision tools.” Eightfold is providing this information to assist the public in understanding Eightfold’s matching model that produces a match score. Eightfold is providing this information regardless of whether the model is subject to this New York City law or not.
Responsible AI in Employment
Eightfold uses AI techniques and other methods that mitigate bias against any individual based on their protected class such as gender and race. Please review our whitepaper Responsible AI at Eightfold for more details. If you have questions regarding your application with an employer that uses Eightfold’s service, you may contact the employer directly or complete this form.
Data Access Control
Access to all corporate and customer data is granted based on principles of least privilege and need-to-know governed by role and individual user profiles.
Access Authentication
Eightfold supports SAML 2.0 and SSO integration. Application access is controlled by customer defined groups based on configurable permissions. Eightfold utilizes MFA, IAM and IdP to prevent unauthorized access to the systems and application.
Data Protection
Eightfold encrypts data at rest and in transit using AES 256-bit and TLS 1.2.
Physical Security
Eightfold uses AWS as its hosting provider.
Backup
Eightfold uses database replication and periodic snapshots to avoid customer data loss.
At Eightfold AI, we are dedicated to providing an accessible and inclusive experience for all users. We adhere to global accessibility standards, including:
WCAG 2.1 & 2.2 AA
Americans with Disabilities Act (ADA)
We prioritize usability through real feedback from users with disabilities, ensuring that our platform is not just accessible but also intuitive and empowering.
Key features include:
- Screen reader compatibility: Our platform is compatible with popular screen readers like JAWS, VoiceOver, and NVDA, ensuring seamless navigation for users with visual impairments.
- Keyboard navigation: navigable with keyboard shortcuts, providing an efficient experience for users who cannot use a mouse.
- Customizable text size and high-contrast modes: Tailor the platform to your visual needs, with adjustable text sizes and contrast modes for improved readability.
- Clear navigation for cognitive disabilities: Simplified and easy-to-follow design, making it easier for users with cognitive disabilities to navigate the platform.
We are committed to continuous improvement and regularly assess and enhance our platform’s accessibility to meet the diverse needs of all users.
Eightfold AI: Empowering an inclusive digital future for all
At Eightfold AI, our mission is to build a customer-centric platform that makes our talent intelligence solutions accessible to everyone. In today’s digital, work-from-anywhere environment, we believe that inclusion and equal access to technology are more crucial than ever. Our commitment is to remove barriers to accessing career development, realizing human potential, or unlocking new opportunities.
We are advocates for equal opportunities for people with disabilities and firmly believe that everyone should benefit from the power of our platform—whether in talent acquisition, internal mobility, or employee growth. We recognize that an accessible experience is not a “nice-to-have,” but a fundamental necessity. We are dedicated to the goal that Eightfold AI can be used by all, in ways that best meet the diverse needs of every user.
Our approach: Built for all abilities
At Eightfold AI, we approach accessibility with a deep commitment to inclusive design, where new features of our platform are created with all users in mind. From the ground up, accessibility is embedded into everything we do, allowing us to deliver solutions that are usable by everyone, regardless of ability.
Our Accessibility team is responsible for setting the standards for accessibility across our platform and providing ongoing training for our teams. By doing so, we develop products and features to meet high standards of inclusivity.
We recognize that accessibility within the workplace is a powerful driver of inclusion and belonging. By empowering people with disabilities, we make our company stronger and more diverse, creating an environment where everyone can thrive.
We are committed to continuous learning and iterating on our accessibility efforts, understanding that we may not have all the answers yet, but are always working to improve. By giving people with disabilities opportunities and experiences, we become a more inclusive and dynamic organization.