Refund Policy

At Machine Learning Plus (ML+), we are committed to delivering high-quality learning experiences and ensuring our learners are confident in their enrollment. If, for any reason, you feel the course is not the right fit, we offer a 30-Day Money-Back Guarantee, subject to the terms below.

1.⁠ ⁠30-Day Money-Back Guarantee

All eligible course purchases made directly through ML+ are covered by our 30-Day Money-Back Guarantee.

If you are not satisfied with your purchase, you may request a refund within 30 calendar days from the date of purchase.

2.⁠ ⁠Eligibility

To be eligible for a refund:

•⁠ ⁠The refund request must be submitted within 30 calendar days of the purchase date.
•⁠ ⁠The course must have been purchased directly through the official ML+ website.
•⁠ ⁠The request must be submitted by emailing team@machinelearningplus.com with your registered email address and order details.

Each refund request is reviewed individually to ensure compliance with this policy.

3.⁠ ⁠Non-Eligible Purchases

The 30-Day Money-Back Guarantee does not apply in the following cases:

•⁠ ⁠Purchases made using any promotional code, coupon code, discount voucher, affiliate coupon, or special promotional pricing.
•⁠ ⁠Purchases made through installment (EMI/payment plan) options.

4.⁠ ⁠Refund Process

Once your refund request is approved:

•⁠ ⁠Access to all course materials, community, certificates, downloads, and associated resources will be revoked.
•⁠ ⁠Refunds will be processed to the original payment method.
•⁠ ⁠Refunds are typically completed within 5–7 business days, although actual credit timelines depend on your bank or payment provider.

5.⁠ ⁠Processing Charges

Any applicable payment gateway, transaction, currency conversion, or processing charges incurred during the purchase or refund process may be deducted from the refundable amount where permitted by applicable law.

6.⁠ ⁠Technical Support

If your concern relates to accessing the course, login issues, or technical difficulties, we encourage you to contact our support team before requesting a refund. Most issues can be resolved quickly so that you can continue your learning without interruption.

8.⁠ ⁠Policy Updates

Machine Learning Plus reserves the right to modify or update this Refund Policy at any time. Any changes will become effective immediately upon being published on this page.