EDISONDA – Business Design & Innovations https://edisonda.com Mon, 07 Jun 2021 20:43:02 +0000 en-US hourly 1 https://wordpress.org/?v=6.9.4 Customer experience strategy – how to design and implement an effective CX https://edisonda.com/wiedza/customer-experience-strategy/ Fri, 07 Jun 2019 08:43:00 +0000 https://edisonda.pl/wiedza/strategia-customer-experience/ 73 % of consumers declare that customer experience (cx) significantly affects their purchase decisions. It is the quality of the experience that often decides which products go into the shopping cart, in a world where choice may differ little in terms of price or quality. How to build effective customer experience strategy?

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