Service and Support Request Form

Service and Support Request Form

This is the Service & Support Form for the Eagle Point Solar ticketing platform. Please fill out the following information if you are in need of assistance. If you have more than one site in question, please fill out separate requests for each site. *This platform is monitored Monday–Friday 8am–5pm. You will receive an email from our Service & Support email support@eaglepointsolar.com once your ticket is processed. Prefer to call us? You can reach our Service and Support department by calling: (563) 594.9402.



    For residential clients: Last Name, First Name
    For commercial clients: Name of Business


    If you are a residential client submitting on there own behalf, please proceed to next question.







    This email address will receive a confirmation email


    Solar Array Details




    This is a multi-select option. Please choose what best describes the issue or need for this site:


    Please include any codes related to errors, faults, alarms, or alerts you may be aware of. If you input “other” in any of the categories, please input that information here.


    YesNo


    This would be if you bought from another solar company and Eagle Point Solar did the installation of your array.

    Submission of this form is your approval to receive future communications throughout Eagle Point Solar’s process. This communication may be in the form of project updates, scheduled date reminders, marketing promotions and offers etc. This information may be distributed to you via email, phone, text or in the mail.

    Free Solar Analysis

    Click Here
    SUBSCRIBE TO RECEIVE THE LATEST SOLAR ENERGY NEWS AND OFFERS IN OUR QUARTERLY NEWSLETTER