Connection Suite 5 is released

Software update

Read about new and improved features, bug fixes and
updated third party dependencies.

Read about new and improved features, bug fixes and updated third party dependencies.

Improved Internet failover with Starlink​

We’ve implemented a new method for detecting the best internet gateway, ensuring quicker and more reliable failover on VSAT, LTE and Starlink.

Over-the-air (OTA)
Updates

No more need for manual updates after Connection Suite 5. The system will from now support over-the-air updates for future releases. 

Real-time
email exchange ​

We have added Instant Communication Mode into Business Mail. With this enabled, emails and files are sent and received immediately.

A seamless method for switching between internet gateways.

Gateway override in Network Control and Quota from Dualog
About the system

Fast and reliable
switching

This redesigned system ensures seamless satellite connectivity by automatically selecting the best available satellite network.

The system sends small data packets over each satellite connection to the Dualog Cloud. A response from the Dualog Cloud confirms the satellite network is online, providing real-time status updates. See more details in the release notes. 

Network control and quota

How it works

View & manage
internet gateways
onboard

Crew members with the required permission setting can view and manually enable/disable internet gateways in Connection Suite.

This will override the automatic internet gateway detection, ensuring maximum control and flexibility

See the video for how to enable/disable a gateway.

Automatic & fast failover

Business Mail

Real-time email exchange and
optimised disk usage

Disk usage

Reduced storage usage

We have improved the storage logic and it now detects and consolidates identical messages sent to multiple onboard recipients, reducing storage requirements by up to 40% based on usage patterns. This applies to both new and historical messages.

In addition, Connection Suite 5 automatically deletes temporary data, ensuring minimal data storage.

Instant Communication Mode

Introducing real-time
email exchange

Real-time email and file transfers for your vessels

Instant Communication Mode provides an “always online” experience. Unlike the traditional Least Cost Routing mode, which connects at set intervals (typically every 5 to 20 minutes), this new mode ensures that your communications are sent and received immediately when online.

Should you enable Instant Communication Mode on your vessels?

If your vessels have stable internet connections and your network infrastructure (or Dualog Network Control) can manage failovers externally, Instant Communication Mode can enhance your communication processes. 

*If you rely heavily on specific features of Least Cost Routing, such as detailed size restrictions per gateway or AT command functionality, please read this article before you enable it on your vessels.

Configuration onshore

How to enable Instant Communication Mode

  1. Open the Dualog Portal
  2. Click the menu button and select Connection Suite
  3. Click Ship set up and select ship
  4. Click Enable 
Configuration onboard

How to enable Instant Communication Mode onboard

  1. Open Connection Suite onboard
  2. Go to the Admin Panel in the menu
  3. Go to Communication setup
  4. Click Enable 

Learn more about how this will work onboard in this document.

Additional improvements​

Over-the-air functionality

With Connection Suite 5 updates can be done over-the-air. With this there will be no need for manual updates in the future.

Updated dependencies

All third-party dependencies have been updated for improved performance and security. This includes PHP, Apache and Roundcube.

Bug fixes

Key bugs have been addressed, including password reset issues and read flag inconsistencies in shared IMAP folders.

Read release notes and download
Connection Suite 5 here

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