Automate your email & document workflows with agents you can actually deploy

AI Agents for 10x Faster Email and Document Workflows

Docsumo's Document AI agents are trained on billions of documents and complex industry use cases to help you make informed decisions in seconds with 95%+ straight-through processing.

Trusted by 10,000+ mid-sized and enterprise teams
National Debt Relief partners with Docsumo for accurate document processingGreystone partners with Docsumo for accurate document processingArbor partners with Docsumo for accurate document processingWestland partners with Docsumo for accurate document processingBiagi Bros. partners with Docsumo for accurate document processingHitachi partners with Docsumo for accurate document processingPayU partners with Docsumo for accurate document processingClearOne partners with Docsumo for accurate document processingGrid partners with Docsumo for accurate document processingVoltus partners with Docsumo for accurate document processingVoltus partners with Docsumo for accurate document processingWestland partners with Docsumo for accurate document processing

Document and email workflows break in four places. Your operations team feels it.

From intake to decision, the manual document workflow has four failure points. Each one is a tax on your team and on your customer's experience.

DOCUMENT INTAKE

Your team spends more time chasing documents than processing them.

Inbound docs arrive across email, SFTP, drive folders, vendor portals, and scanned attachments. Half are missing pages. The latest version is buried in a reply-all thread. Your team becomes the routing layer copying attachments, classifying intent, asking "did you send the W-2?" for the third time.

1 Loan officer requests missing documents
Re: Mortgage application - missing documents 7 days - open
MR
Marcus Reed Mon - 9:14 am
Hi Sarah - please send: 2024 W-2, Nov bank stmt, driver's license.
SC
Sarah Chen Tue - 11:42 am
W-2_2023.pdf
Wrong year
MR
Marcus Reed Wed - 10:15 am
That's the 2023 W-2 - need 2024. Bank stmt + DL still missing.
Read 4 days ago - no reply
MR
Marcus Reed - 3rd follow-up Mon - 8:30 am
Rate lock expires Wednesday - we lose the 4.875% rate.
Manual extraction

Your team is reading PDFs and typing the data into systems.

Every invoice, application, claim, and form means someone opens a document, reads the fields, and types them into NetSuite, Encompass, Epic, or your CRM. Slow. Expensive. Error-prone. The work scales linearly with volume - your team doesn't.

1 Bank statement opens - ready for manual entry
statement.pdf source
date vendor amount
11/03 Acme corp 1,247.50
11/07 Whole foods 89.32
11/12 Starbucks 5.75
11/15 PG&E utils 187.40
11/19 AWS cloud 1,089.00
recon.xlsx 0 errors 1 error 2 errors
A B C
1 date vendor amount
2 11/03 Acme corp 1,247.50
3 11/07 Whole food 89.32
4 11/12 Starbucks 5.75
5 11/15 PG&E utils 18.40
6 11/19 AWS cloud -
Case validation

Every case takes 20 minutes and a human to cross-check.

A loan packet, a claim, a KYC bundle. Each one needs someone to verify names match across three documents, calculate the DTI, confirm income against the W-2, and check the reserves. The work is rote, the volume is large, and one mistake costs the team a quarter.

1 Case bundle opens · 3 supporting documents
2 Underwriter checks applicant name in each
3 3 different name formats detected
4 Manual review required · same person?
Form 1003
applicant name
Wayne, B.
ACORD 25
named insured
B. Wayne
KYC packet
legal full name
Bruce Wayne
Applicant name varies across sources Manual review
Form 1003 Wayne, B.
ACORD 25 B. Wayne
KYC packet Bruce Wayne
Decision delivery

Decisions sit in a queue while customers wait.

By the time a document gets routed, extracted, validated, and reviewed, days have passed. Your SLA slipped. Your customer called twice. Your ops team is firefighting volume instead of improving the process.

1 Application enters the underwriting queue
2 Documents finally collected · past SLA
3 Data typed manually · stuck in queue
4 Decision still pending · customer waiting
LOAN-3892 Sarah Chen 1  days waiting on track
1
Day 1 · Sarah submits application
Loan packet enters queue · 12 documents
SLA target · 48 hours · missed at day 2
2
Day 3 · Documents finally collected
After 4 follow-up emails — wrong W-2 sent twice
3
Day 5 · Data manually keyed into LOS
3 hours of typing · 2 errors slipped through
4
Day 7 · Cross-check in underwriter queue
8 cases ahead · waiting on Marcus to review
5
Day 9 · now · Decision still pending
Sarah called twice · rate lock expires in 2 days

Multiple Agents. One Operating Layer. Unlimited Document Workflows.

Each Docsumo agent owns one job and does it exceptionally well. Together they form an end-to-end pipeline from any inbox or document source to your systems of record. Click any agent to see how it works.

Read
Decide
Act

Made For Enterprise Teams That Can’t Afford Delays

Lower bad-debt risk by 64% with faster and accurate credit decisions

Automate extraction, validation, and analysis of financial documents for faster loan processing.
Enable underwriters to focus on risk insights instead of manual data checks.
Scale lending operations without scaling headcount or risk.
Arbor settles 75k+ insurance claims annually with 99% accurate ACORD-form capture.
1 Loan packet lands in the queue
2 Financial fields auto-extracted & validated
3 Risk score recomputed in real time
4 Decision posted · 64% lower bad-debt risk
LOAN-3892
·
Sarah Chen · $385,000 · 30-yr fixed
4 docs
Bank statements (3 mo)
stmt-jan-mar.pdf
42 fields
Verified
Pay stubs & W-2
income-2024.pdf
18 fields
Verified
Tax returns (2 years)
1040-23-24.pdf
31 fields
Verified
Credit report
tu-report.pdf
12 fields
Verified
Extracted & validated
· LOAN-3892
103 fields
Borrower
Sarah Chen
Loan amount
$385,000
Annual income
$142,400
DTI ratio
0.34
FICO score
762
Cash buffer
$28.9K
Bad-debt risk · LOAN-3892 Recomputing
67%
64% lower vs. manual underwriting
Decision · Approved
Posted to loan origination system
Bad-debt risk down 64%

From pending payables to last-minute audits - run finance on autopilot

Automate AP, AR, and reconciliation workflows across invoices, receipts, and statements.
Reduce manual effort and errors while improving real-time visibility across transactions.
Reallocate team bandwidth from data entry to cash-flow strategy and insights.
Keep audits clean with auto-validated, system-synced records.
National Debt Relief saves 2.5K+ hours every year using 90% automated financial workflows.
1 Pending invoices & receipts queue up
2 3-way match · invoice, PO & payment
3 Cash-flow KPIs refresh in real time
4 Audit log auto-validated · close ready
Accounts payable
·
Q2 2026 · awaiting action
128 pending
Invoice · Acme Corp
INV-3941 · Net 30
$1,247.00
Pending
Receipt · Office Depot
RCPT-2204 · card · NA-East
$214.50
Pending
Invoice · Globex Ltd
INV-8820 · Net 45
$8,420.00
Pending
Statement · Wells Fargo
STMT-MAR · ops account
$42,388.00
Pending
3-way match
·
invoice ↔ PO ↔ payment
0 of 4 matched
InvoicePOPaymentStatus
INV-3941$1,247.00 PO-4421 ACH · Wells Checking
INV-8820$8,420.00 PO-7901 Wire · Chase Checking
INV-9114$3,910.00 PO-6128 ACH · BoA Checking
INV-2204$214.50 PO-3892 Card · Chase Checking
Cash-flow cockpit
·
live KPIs
refreshing
Pending payables
128
92%
DPO
42d
18d
Cash visibility
Live
real-time
Audit trail
·
Q2 2026 close
validating
SOX controls
Bank reconciliations
PO match
Receipt evidence
GL postings
Vendor master

Simplify compliance and patient workflows at scale

Automate extraction and validation of insurance claims, Medicaid applications, and patient intake forms.
Reduce claim rejections by ensuring 95%+ data accuracy and complete documentation.
Speed up patient onboarding and eligibility checks for financial programs.
Cassena Care processes over 130K Medicaid applications yearly 2X faster, with 99.81% accuracy.
1 Intake forms & claims arrive from every channel
2 Patient & coverage fields extracted
3 Eligibility verified against payer rules
4 Application accepted · Patient onboarded
Intake queue
·
today
4 new
Patient intake · M. Alvarez
Form CMS-1500 · scanned
Email
Insurance claim · Aetna PPO
CPT 99213 · ICD J20.9
Patient portal
Medicaid application
State of CA · 14 pages
Fax
Prior-auth request
Specialty Rx · Humira
EHR sync
Claim CLM-77231
·
M. Alvarez · CMS-1500
0 / 47 fields
Patient
Maria Alvarez
Date of birth
03 / 14 / 1986
Member ID
W12345678
Plan
Aetna PPO
Diagnosis (ICD-10)
J20.9
Service (CPT)
99213
Eligibility check
·
Aetna PPO · payer rules
running
Member eligibility
ID W12345678 · active member
Idle
Coverage period
Within plan year · effective
Idle
CPT & ICD pair
99213 · J20.9 · medically appropriate
Idle
Required attachments
Chart notes · referral · ID
Idle
Application accepted · Patient onboarded
M. Alvarez · synced to EHR & payer portal
Rejections down 71%
95%+ data accuracy

End the build-vs-buy debate. Customize workflows without IT efforts

Automate financial document workflows like risk assessments, expense reports, and utility bills.
Integrate Docsumo directly into your existing stack to deliver clean, decision-ready data.
Reduce dependency on outsourced ops while improving accuracy and speed.
Riskonnect, a risk management software, saves $20K annually by cutting processing time and costs by 40%.
1 Financial documents arrive in the queue
2 Configure the workflow visually
3 Pipe clean data into your existing stack
4 Live in 2 weeks · vs 9-month in-house build
Document workflow
·
ops queue
4 new
Risk assessment · Acme Corp Q2
RA-2026-Q2 · 12 pages
Email
Expense report · T&E June
EXP-6224 · 38 line items
API webhook
Utility bill · Acme EPB
UB-1188 · Net 30
SFTP drop
Vendor contract · MSA v3
MSA-V3-2026 · 24 clauses
SharePoint
Workflow
·
document pipeline
building
Trigger · webhook
POST /v1/intake · attachments
Idle
Extract · custom schema
28 fields · your taxonomy
Idle
Validate · plain-English rules
Risk < 60 · auto-route
Idle
Post · to your stack
REST + webhook fan-out
Idle
Decision-ready data
·
your existing stack
syncing
Snowflake · data warehouse
analytics.docsumo_extractions
Syncing
Salesforce · CRM
Account & opportunity records
Syncing
Slack · #ops-alerts
Exceptions routed to channel
Syncing
Impact
·
buy & configure vs in-house build
shipped
Time to launch
2 wkswas 9 months
18× faster
Engineering effort
0tickets · was 4 FTEs
self-serve
Live in production · powered by Docsumo
Synced to Snowflake · Salesforce · Slack
roadmap unblocked

Move shipments faster with data that keeps up

Extract shipment details instantly from bills of lading and dispatch tickets.
Streamline accounts payable and ensure timely payments to suppliers.
Capture and reconcile shipping invoices to improve cash flow.
Biagi Bros accelerates data capture from 11k bills of lading & invoices monthly.
1 BoLs & dispatch tickets arrive at the dock
2 Shipment details extracted in seconds
3 Invoices reconciled · supplier payments queued
4 Cash flow up · dock-to-pay 50× faster
Dock inbox
·
today
4 new
Bill of lading · BoL-77231
CSX · 24 pallets · LA → Chicago
Carrier portal
Dispatch ticket · DT-4128
J.B. Hunt · 14:22 UTC
API webhook
Shipping invoice · INV-9921
Maersk · $8,420 · Net 30
Email
Proof of delivery · POD-3398
Signed · Midwest DC #4
SFTP drop
BoL-77231
·
extracted from PDF
0 / 47 fields
Shipper
Acme Industries
Consignee
Midwest DC #4
Weight
18,420 lbs
Pallets
24
Freight class
FC 70
Carrier · trailer
CSX · #4421
AP queue · auto-pay
·
reconciled to POD
0 of 4 paid
J.B. Hunt · DT-4128
ACH · Net 14
$3,210.00
Queued
CSX · BoL-77231
Wire · Net 30
$8,420.00
Queued
Maersk · INV-9921
ACH · early-pay discount
$5,180.00
Queued
FedEx Freight · DT-5512
ACH · Net 14
$1,990.00
Queued
Impact
·
automated vs manual entry
processed
Dock-to-pay time
4 hrs was 9 days
50× faster
On-time payments
98% was 67%
+31 pts
Cash flow up · suppliers paid on time
Detention fees down 82% · DSO down 12 days
+$184K / mo

Businesses Do Extraordinary Things With Docsumo

Team KPIs
Before Docsumo
With Docsumo
Team KPIs
Before Docsumo
With Docsumo
Data Extraction Accuracy
Manual data-entry errors, 60-70% accuracy
~99% accuracy
Time to Decision
2+ hours per document or case
<5 minutes, 10x faster decisions
Search & Index
Manual scraping, highly error-prone
Index 1M+ pages in one-go from any system
Processing Costs
High overhead, manual QA, slow turnaround
$15 saved in processing each document
Fraud Checks
High fraud exposure, manual risk checks
64% lower fraud with cross-doc validation
Upstream and Downstream Connectivity
Siloed systems, manual data transfers
AI workflows with unlimited 3rd-party apps
Reporting and Analytics
Static reports, delayed insights
360° real-time document analytics
Touchless Automation Rates
15-30%
95%+ workflows need no human touch

"Docsumo is the best"  
- That's What They Said

Three award badges displayed in a row. The left badge says 'Best Support', the center badge says 'Momentum Leader', and the right badge says 'Best Meets Requirements'. All badges are marked with 'Spring 2025'.
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Built For Enterprises That Want To Scale

Enterprise security framework

Customizable data retention with transparent InfoSec policies and enterprise SSO authentication (SAML 2.0/OAuth 2.0).

Compliance-ready infrastructure

SOC 2 Type 2, GDPR, and HIPAA-compliant systems with bank-grade SSL encryption for sensitive document management.

Dedicated success strategy

Dedicated automation expert and customized success plans aligned with your business objectives for enterprise-scale implementation.

Secure sandbox testing

Test document processing in production-identical environments before deployment, ensuring seamless integration with zero disruption.

Granular access controls

Role-based permissions, custom approval workflows, and comprehensive audit trails that meet enterprise governance requirements.

Explore the Enterprise plan