{"id":96842,"date":"2024-08-07T05:37:46","date_gmt":"2024-08-07T05:37:46","guid":{"rendered":"https:\/\/docs.zorem.com\/docs\/ast-pro\/integrations\/sendle\/"},"modified":"2026-04-13T11:10:39","modified_gmt":"2026-04-13T11:10:39","slug":"sendle","status":"publish","type":"docs","link":"https:\/\/docs.zorem.com\/docs\/ast-pro\/integrations\/sendle\/","title":{"rendered":"Sendle"},"content":{"rendered":"
\n\n\t

\n\t\tThis guide walks you through integrating\n\t\tSendle<\/strong><\/a>\n\t\twith Advanced Shipment Tracking (AST) PRO<\/strong>, enabling you to automate tracking updates and streamline order fulfillment in your WooCommerce store.\n\t<\/p>\n\n\t

How Sendle Works<\/h3>\n\t

When you use Sendle<\/strong> to fulfill an order in WooCommerce:<\/p>\n\n\t

    \n\t\t
  • \n\t\t\t
    \n\t\t\t\t
    <\/svg>A tracking note<\/strong> is added to the order, containing the shipping carrier, tracking number, and tracking link.<\/span><\/div>\n\t\t\t<\/div>\n\t\t<\/li>\n\t\t
  • \n\t\t\t
    \n\t\t\t\t
    <\/svg>The order status is updated to Completed<\/strong>.<\/span><\/div>\n\t\t\t<\/div>\n\t\t<\/li>\n\t<\/ul>\n\n\t
    \n\t\t<\/svg><\/span>\n\t\t
    \n\t\t\t
    \n\t\t\t\tThis tracking data is only stored in the WooCommerce order notes<\/strong>, not in AST's tracking fields. Without AST PRO, tracking details will not appear in the shipping confirmation email or on the customer's account page.\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\n\t

    What AST PRO Does<\/h3>\n\t

    AST PRO enhances the Sendle<\/strong> integration by:<\/p>\n\n\t

      \n\t\t
    • <\/svg>Automatically detecting and extracting<\/strong> tracking data from WooCommerce order notes.<\/span><\/div><\/div><\/li>\n\t\t
    • <\/svg>Saving the tracking number and carrier to AST's Shipment Tracking Order Meta<\/strong>.<\/span><\/div><\/div><\/li>\n\t\t
    • <\/svg>(Optional) Updating the order status to Shipped<\/strong>.<\/span><\/div><\/div><\/li>\n\t\t
    • <\/svg>Triggering the shipping confirmation email<\/strong> with the AST tracking widget.<\/span><\/div><\/div><\/li>\n\t\t
    • <\/svg>Displaying tracking details on the My Account > View Order<\/strong> page.<\/span><\/div><\/div><\/li>\n\t<\/ul>\n\n\t

      This removes the need to manually re-enter tracking details and ensures your customers stay informed.<\/p>\n\n\t

      How to Enable the Integration<\/h3>\n\t
        \n\t\t
      • <\/svg>Ensure AST PRO<\/strong> is installed and activated.<\/span><\/div><\/div><\/li>\n\t\t
      • <\/svg>Go to WooCommerce > Shipment Tracking > Integrations<\/strong>.<\/span><\/div><\/div><\/li>\n\t\t
      • <\/svg>Enable the Sendle<\/strong> integration.<\/span><\/div><\/div><\/li>\n\t\t
      • <\/svg>(Optional) Enable Auto-complete shipped orders<\/strong> \u2014 AST will automatically update the order status to Shipped<\/strong> when tracking is added.<\/span><\/div><\/div><\/li>\n\t<\/ul>\n\n\t\t
        \n\t\t\"Sendle\n\t\t
        \n\t\t\t×<\/span>\n\t\t\t\"Sendle\n\t\t<\/div>\n\t<\/div>\n\t\n\t

        Carrier Name Mapping<\/h3>\n\t

        Sendle may use shipping carrier names that differ from AST's recognized list. If unmatched, the tracking link may not appear<\/strong> in the customer's email.<\/p>\n\n\t

        How to Map Carrier Names<\/h4>\n\t
          \n\t\t
        • <\/svg>Go to WooCommerce > Shipment Tracking > Shipping Carriers<\/strong>.<\/span><\/div><\/div><\/li>\n\t\t
        • <\/svg>Click Edit<\/strong> next to the relevant carrier (e.g., <\/code>).<\/span><\/div><\/div><\/li>\n\t\t
        • <\/svg>In the Custom API Name<\/strong> field, enter the exact name used by Sendle (e.g., <\/code>).<\/span><\/div><\/div><\/li>\n\t\t
        • <\/svg>Use the +<\/strong> icon to add multiple name variations if needed.<\/span><\/div><\/div><\/li>\n\t\t
        • <\/svg>Click Update<\/strong> to save.<\/span><\/div><\/div><\/li>\n\t<\/ul>\n\n\t

          This ensures that AST properly identifies the carrier and includes a valid tracking link in emails and customer views.<\/p>\n\n\t

          Best Practices<\/h3>\n\t
            \n\t\t
          • <\/svg>Monitor order notes<\/strong> to ensure tracking data is properly formatted by Sendle.<\/span><\/div><\/div><\/li>\n\t\t
          • <\/svg>Keep your carrier mappings updated<\/strong> to avoid broken or missing tracking links.<\/span><\/div><\/div><\/li>\n\t\t
          • <\/svg>Test your workflow<\/strong> by fulfilling a sample order to confirm tracking data appears correctly.<\/span><\/div><\/div><\/li>\n\t\t
          • <\/svg>Inform customers<\/strong> that they will receive a clear shipping email with tracking information.<\/span><\/div><\/div><\/li>\n\t<\/ul>\n\n\t
            \n\t\t<\/svg><\/span>\n\t\t
            \n\t\t\tImportant<\/span>\n\t\t\t
            \n\t\t\t\tAST does not generate shipping labels. Sendle handles order fulfillment and label creation. AST PRO's role is to extract tracking info from order notes and automate customer notifications and tracking display.\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\n<\/div>\n\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":6,"featured_media":0,"parent":89171,"menu_order":57,"template":"","docs-category":[],"class_list":["post-96842","docs","type-docs","status-publish","hentry"],"yoast_head":"\nSendle - zorem Docs<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/docs.zorem.com\/docs\/ast-pro\/integrations\/sendle\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Sendle - zorem Docs\" \/>\n<meta property=\"og:url\" content=\"https:\/\/docs.zorem.com\/docs\/ast-pro\/integrations\/sendle\/\" \/>\n<meta property=\"og:site_name\" content=\"zorem Docs\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/zoremcom\" \/>\n<meta property=\"article:modified_time\" content=\"2026-04-13T11:10:39+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@zoremCommerce\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/docs.zorem.com\\\/docs\\\/ast-pro\\\/integrations\\\/sendle\\\/\",\"url\":\"https:\\\/\\\/docs.zorem.com\\\/docs\\\/ast-pro\\\/integrations\\\/sendle\\\/\",\"name\":\"Sendle - 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