# Zipchat ## Zipchat AI - [What is Zipchat AI](https://docs.zipchat.ai/quickstart.md) - [Product Full DEMO](https://docs.zipchat.ai/product-full-demo.md) - [3 Minutes Interactive DEMO](https://docs.zipchat.ai/3-minutes-interactive-demo.md) - [Why Choose Zipchat AI?](https://docs.zipchat.ai/quickstart-1.md) - [AppSumo Hub](https://docs.zipchat.ai/appsumo-hub.md): AppSumo License: Redeem, Activate & Get Started - [Trial/Installation](https://docs.zipchat.ai/installation-and-setup/trial-installation.md) - [For Shopify Users](https://docs.zipchat.ai/installation-and-setup/trial-installation/for-shopify-users.md) - [For Non-Shopify Platforms](https://docs.zipchat.ai/installation-and-setup/trial-installation/for-non-shopify-platforms.md) - [Onboarding](https://docs.zipchat.ai/installation-and-setup/onboarding.md) - [Dashboard](https://docs.zipchat.ai/installation-and-setup/dashboard.md) - [Conversations](https://docs.zipchat.ai/installation-and-setup/conversations.md) - [Taking Over Chats](https://docs.zipchat.ai/installation-and-setup/conversations/taking-over-chats.md): In case you feel like you need to take over a chat, both from the Web Chat and WhatsApp campaigns you can easily do it from the Conversation tab. - [Contacts](https://docs.zipchat.ai/installation-and-setup/contacts.md) - [Emails](https://docs.zipchat.ai/installation-and-setup/contacts/emails.md) - [Phone Numbers](https://docs.zipchat.ai/installation-and-setup/contacts/phone-numbers.md) - [Segments](https://docs.zipchat.ai/installation-and-setup/contacts/segments.md): Segments are group of phone numbers you can upload to run WhatsApp Marketing Campaigns. - [Campaigns](https://docs.zipchat.ai/installation-and-setup/campaigns.md) - [Proactive Chat](https://docs.zipchat.ai/installation-and-setup/campaigns/proactive-chat.md) - [WhatsApp Marketing](https://docs.zipchat.ai/installation-and-setup/campaigns/whatsapp-marketing.md) - [AI Training](https://docs.zipchat.ai/installation-and-setup/ai-training.md) - [Knowledge Base](https://docs.zipchat.ai/installation-and-setup/ai-training/knowledge-base.md) - [Chat Corrections](https://docs.zipchat.ai/installation-and-setup/ai-training/chat-corrections.md) - [Prompt & tools](https://docs.zipchat.ai/installation-and-setup/ai-training/prompt-and-tools.md): Page location: AI Training / Prompt & Tools - [Order Tracking](https://docs.zipchat.ai/installation-and-setup/ai-training/prompt-and-tools/order-tracking.md) - [Shopify: Write custom shipping notes](https://docs.zipchat.ai/installation-and-setup/ai-training/prompt-and-tools/order-tracking/shopify-write-custom-shipping-notes.md) - [Forward Request](https://docs.zipchat.ai/installation-and-setup/ai-training/prompt-and-tools/forward-request.md) - [Test your Chatbot](https://docs.zipchat.ai/installation-and-setup/ai-training/test-your-chatbot.md) - [Chat Settings](https://docs.zipchat.ai/installation-and-setup/chat-settings.md) - [Channels](https://docs.zipchat.ai/installation-and-setup/chat-settings/channels.md) - [Instagram Channel Prerequisites](https://docs.zipchat.ai/installation-and-setup/chat-settings/channels/instagram-channel-prerequisites.md) - [WhatsApp Agent: Start Guide](https://docs.zipchat.ai/installation-and-setup/chat-settings/channels/whatsapp-agent-start-guide.md) - [Bubble Chat: Edit design](https://docs.zipchat.ai/installation-and-setup/chat-settings/channels/bubble-chat-edit-design.md) - [WhatsApp: Handle display name rejections](https://docs.zipchat.ai/installation-and-setup/chat-settings/channels/whatsapp-handle-display-name-rejections.md) - [Email: connecting Zipchat to your Inbox](https://docs.zipchat.ai/installation-and-setup/chat-settings/channels/email-connecting-zipchat-to-your-inbox.md): With ZipChat, you can empower your AI agent to manage customer support emails directly. Follow this step-by-step guide to set up the integration and start responding to emails automatically. - [Zendesk: Connecting Zipchat to Your Zendesk Account](https://docs.zipchat.ai/installation-and-setup/chat-settings/channels/zendesk-connecting-zipchat-to-your-zendesk-account.md): Let Zipchat answer your customers inside Zendesk — both email tickets and the Web Widget — and hand off cleanly to your human team when needed. - [Configuration](https://docs.zipchat.ai/installation-and-setup/chat-settings/configuration.md) - [Contact Information](https://docs.zipchat.ai/installation-and-setup/chat-settings/configuration/contact-information.md) - [Crawling Settings](https://docs.zipchat.ai/installation-and-setup/chat-settings/configuration/crawling-settings.md) - [Spam Filter](https://docs.zipchat.ai/installation-and-setup/chat-settings/configuration/spam-filter.md) - [Integrations](https://docs.zipchat.ai/installation-and-setup/chat-settings/integrations.md) - [Zapier](https://docs.zipchat.ai/installation-and-setup/chat-settings/integrations/zapier.md) - [Custom Order Tracking API integration](https://docs.zipchat.ai/installation-and-setup/chat-settings/integrations/custom-order-tracking-api-integration.md) - [Backend API](https://docs.zipchat.ai/installation-and-setup/chat-settings/integrations/backend-api.md): The Backend API lets you programmatically access your Zipchat conversation data. Use it to sync conversations with your CRM, build custom analytics dashboards, take over conversations from the AI, and - [Account Management](https://docs.zipchat.ai/installation-and-setup/account-management.md) - [Manage AI Agents](https://docs.zipchat.ai/installation-and-setup/account-management/manage-ai-agents.md) - [Manage Subscription](https://docs.zipchat.ai/installation-and-setup/account-management/manage-subscription.md) - [Members](https://docs.zipchat.ai/installation-and-setup/account-management/members.md) - [Zapier Integration API Documentation](https://docs.zipchat.ai/api-developer-docs/zapier-integration-api-documentation.md) - [Zipchat Customer Identification Integration (Non-Shopify stores)](https://docs.zipchat.ai/customer-identification.md) - [Zipchat Purchase Tracking Integration (Non-Shopify stores)](https://docs.zipchat.ai/zipchat-purchase-tracking-integration-non-shopify-stores.md) - [Cloudflare: Allow Zipchat to crawl your webiste](https://docs.zipchat.ai/cloudflare-allow-zipchat-to-crawl-your-webiste.md): Fix 403 forbidden errors for Cloudflare sites - [Publish a Skill on the Zipchat Skill Gallery](https://docs.zipchat.ai/publish-a-skill-on-the-zipchat-skill-gallery.md) - [Chat Bubble Not Showing on your website](https://docs.zipchat.ai/help-center/chat-bubble-not-showing-on-your-website.md) - [Collecting Phone Numbers with Zipchat](https://docs.zipchat.ai/help-center/collecting-phone-numbers-with-zipchat.md) - [Translating the welcome message based on geolocation](https://docs.zipchat.ai/help-center/translating-the-welcome-message-based-on-geolocation.md) - [Adding the bubble on the checkout page](https://docs.zipchat.ai/help-center/adding-the-bubble-on-the-checkout-page.md) - [Adding multiple pages to your knowledge base](https://docs.zipchat.ai/help-center/adding-multiple-pages-to-your-knowledge-base.md) - [What the different conversation icons mean](https://docs.zipchat.ai/help-center/what-the-different-conversation-icons-mean.md) - [How to Enable Zipchat AI Search for Your Shopify Store](https://docs.zipchat.ai/help-center/how-to-enable-zipchat-ai-search-for-your-shopify-store.md) - [How to Enable AI Search for Non-Shopify Stores](https://docs.zipchat.ai/how-to-enable-ai-search-for-non-shopify-stores.md) - [Test & Train your AI Agent](https://docs.zipchat.ai/tips/test-and-train-your-ai-agent.md) - [Customize the chat to fit your brand](https://docs.zipchat.ai/tips/customize-the-chat-to-fit-your-brand.md) - [Install the Zipchat Script (Shopify)](https://docs.zipchat.ai/tips/install-the-zipchat-script-shopify.md) - [Install the Zipchat Script (not-Shopify)](https://docs.zipchat.ai/tips/install-the-zipchat-script-not-shopify.md) - [Ignore spam conversations](https://docs.zipchat.ai/tips/ignore-spam-conversations.md) - [Collect leads from the bubble chat](https://docs.zipchat.ai/tips/collect-leads-from-the-bubble-chat.md) - [WA: Send a one-off marketing campaign](https://docs.zipchat.ai/tips/wa-send-a-one-off-marketing-campaign.md) - [Install Zipchat on your thank you page (Shopify)](https://docs.zipchat.ai/tips/install-zipchat-on-your-thank-you-page-shopify.md) - [Connect Facebook Messenger](https://docs.zipchat.ai/tips/connect-facebook-messenger.md) - [Make Zipchat follow-up with your customers](https://docs.zipchat.ai/tips/make-zipchat-follow-up-with-your-customers.md) --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on a page URL with the `ask` query parameter: ``` GET https://docs.zipchat.ai/quickstart.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.