# Getting Support ### 🧰 Start Here: Common Fixes & Essentials #### ✅ Check your agent version Many issues are resolved simply by updating the agent.\ → [**How to Check and Update Your Agent**](https://docs.zerowork.io/using-zerowork/general-run-schedule-share-webhooks/how-to-check-and-update-your-agent) #### 🎓 Watch the crash courses * [**Beginner Crash Course**](https://docs.zerowork.io/crash-course) — Covers the basics of building and running TaskBots. * [**Selector Crash Course**](https://www.youtube.com/playlist?list=PL7X7ThrPNPJCVC6Df3M_d7tqeRQWPmF2r) — Essential if you work with challenging anti-bot websites such as social media, Amazon, or search engines. Automating these reliably requires a basic understanding of custom selectors, so we strongly recommend watching this before asking for help. #### 📚 Explore the docs * [Common problems](https://docs.zerowork.io/using-zerowork/common-problems) * [Using Run Reports](https://docs.zerowork.io/using-zerowork/using-run-reports) (how to troubleshoot TaskBots) * [Selectors](https://docs.zerowork.io/using-zerowork/using-selectors) * [Building blocks](https://docs.zerowork.io/using-zerowork/using-building-blocks) * [Tables](https://docs.zerowork.io/using-zerowork/using-tables) * [Variables](https://docs.zerowork.io/using-zerowork/using-variables) * [Loops](https://docs.zerowork.io/using-zerowork/using-building-blocks/start-repeat) #### 🧭 Agent not launching? → [My TaskBot does not start run](https://docs.zerowork.io/using-zerowork/common-problems/my-taskbot-does-not-start-run) *** ### 🛠️ Report a Technical Error (Broken Feature or Unexpected Error) If you've found a bug — like a broken feature or unexpected error — submit it via: * Our [**Discord group**](https://discord.com/invite/JkkCNmVBeg): #report-a-bug channel * Or use the form: [**Bug Report Form**](https://share-eu1.hsforms.com/1jz7b5QsgQLWXxvtMuVYedAfex5d) > ❗️Bug reports must include reproducible steps. *** ### 👩🏽‍💼 Business Plan Support If you're on the Business Plan, you have access to priority email support.\ → [Submit a Business Plan Support Request](https://share-eu1.hsforms.com/1kdUHd0uhSC-EbgTsPIsIUgfex5d) **⏱ Response time:** Requests may take up to 2 business days to be processed. *** ### 🧠 Ask the Community (Fast + Free) In our community, most users get help same day — often within hours. Join our Discord and post in the #community-help forum with your question and describe what you’ve tried. You’ll also get access to: * Ready-to-use free TaskBot templates in the **#subflow-library** * Cheatsheets, tips, and selector help * Active volunteers who love solving tough automation problems > 🙌 The community is built on give and take. Got help? Pay it forward and help others! *** ### 💼 Hire a ZeroWork Expert For 1-on-1 support with your automation, complex selectors, or specific use case:\ → [**Hire a vetted ZeroWork expert**](https://www.zerowork.io/hire-an-expert)\ \&#xNAN;*(Note: ZeroWork takes no commission.)* *** ### 💳 Billing or Account Changes For billing-related questions or to update the email address linked to your account, please contact:\ ****.