{"id":1369,"date":"2021-11-03T13:33:29","date_gmt":"2021-11-03T13:33:29","guid":{"rendered":"https:\/\/docs.wpvivid.com\/?p=1369"},"modified":"2025-10-23T14:39:56","modified_gmt":"2025-10-23T14:39:56","slug":"backup-not-responding-or-timeout","status":"publish","type":"post","link":"https:\/\/docs.wpvivid.com\/backup-not-responding-or-timeout.html","title":{"rendered":"Backup not responding or timeout"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;section&#8221; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_row admin_label=&#8221;row&#8221; _builder_version=&#8221;4.16&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text admin_label=&#8221;Text&#8221; _builder_version=&#8221;4.27.4&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; custom_margin=&#8221;-37px|||||&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<p>The backup not responding and backup timeout issue is mostly caused by insufficient server resources.<\/p>\n<p>So, we would recommend you to try the following WPvivid Settings first,<\/p>\n<h4><strong>Recommended Settings for Pro Version<\/strong><\/h4>\n<p>* If you are using the free version, please scroll down to check the recommended settings for free version.<\/p>\n<p><strong>1. In Backup Settings<\/strong><\/p>\n<ul>\n<li>Untick \u2018Merge all the backup files into single package when a backup completes\u2019<\/li>\n<li>Save changes,<\/li>\n<\/ul>\n<p><a href=\"https:\/\/docs.wpvivid.com\/wp-content\/uploads\/2021\/11\/merge-files-into-single-backup.png\"><img loading=\"lazy\" decoding=\"async\" class=\"with-border alignnone wp-image-1712 size-full\" src=\"https:\/\/docs.wpvivid.com\/wp-content\/uploads\/2021\/11\/merge-files-into-single-backup.png\" alt=\"Merge Files into Single Backup\" width=\"701\" height=\"235\" srcset=\"https:\/\/docs.wpvivid.com\/wp-content\/uploads\/2021\/11\/merge-files-into-single-backup.png 701w, https:\/\/docs.wpvivid.com\/wp-content\/uploads\/2021\/11\/merge-files-into-single-backup-480x161.png 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) 701px, 100vw\" \/><\/a><\/p>\n<p><strong>2. In Backup(Advanced) Settings<\/strong><\/p>\n<ul>\n<li><strong>Uncheck<\/strong> the option of &#8216;Enable Learning mode&#8217;<\/li>\n<li>Database access method: PDO<\/li>\n<li>Compression method: Pclzip<\/li>\n<li>Backup performance mode &gt; Custom (Advanced)<\/li>\n<li>The number of files compressed to the backup zip each time 300<\/li>\n<li>Split a backup every this size: 100 MB<\/li>\n<li>The number of database tables compressed to each zip: 1000<\/li>\n<li>Split a sql file every this size 200 MB<\/li>\n<li>Exclude files larger than 200MB<\/li>\n<li>Maximum PHP script execution timeout for backup 300 seconds<\/li>\n<li>Maximum\u00a0 PHP memory for backup 512 MB or 1024 MB (larger than the database size)<\/li>\n<\/ul>\n<p>Save changes and run another backup.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-1817 alignnone size-full\" src=\"https:\/\/docs.wpvivid.com\/wp-content\/uploads\/2025\/04\/backup-advanced-settings-wpvivid-pro.png\" alt=\"backup advanced settings wpvivid pro\" width=\"886\" height=\"736\" srcset=\"https:\/\/docs.wpvivid.com\/wp-content\/uploads\/2025\/04\/backup-advanced-settings-wpvivid-pro.png 886w, https:\/\/docs.wpvivid.com\/wp-content\/uploads\/2025\/04\/backup-advanced-settings-wpvivid-pro-480x399.png 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) 886px, 100vw\" \/><\/p>\n<h4><strong>Recommended Settings f<\/strong><strong>or Free Version<\/strong><\/h4>\n<p><strong>1. In General Settings<\/strong><\/p>\n<ul>\n<li>Untick \u2018Merge all the backup files into single package when a backup completes\u2019<\/li>\n<li>Save changes,<\/li>\n<\/ul>\n<p><a href=\"https:\/\/docs.wpvivid.com\/wp-content\/uploads\/2021\/11\/general-backup-settings-WPvivid-backup-plugin.png\"><img loading=\"lazy\" decoding=\"async\" class=\"with-border alignnone wp-image-1714 size-full\" src=\"https:\/\/docs.wpvivid.com\/wp-content\/uploads\/2021\/11\/general-backup-settings-WPvivid-backup-plugin.png\" alt=\"General backup settings WPvivid backup plugin\" width=\"656\" height=\"279\" srcset=\"https:\/\/docs.wpvivid.com\/wp-content\/uploads\/2021\/11\/general-backup-settings-WPvivid-backup-plugin.png 656w, https:\/\/docs.wpvivid.com\/wp-content\/uploads\/2021\/11\/general-backup-settings-WPvivid-backup-plugin-480x204.png 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) 656px, 100vw\" \/><\/a><\/p>\n<p><strong>2. In Advanced Settings<\/strong><\/p>\n<ul>\n<li>Choose PDO as database access method<\/li>\n<li><strong>Backup performance mode &gt; Custom (Advanced)<\/strong><\/li>\n<li>Compress files every 200 MB<\/li>\n<li>Exclude files which are larger than 200MB (Files larger than that size are usually backup files of other plugins which are recommended to be excluded)<\/li>\n<li>PHP script execution timeout for backup 300 seconds<\/li>\n<li>PHP memory for backup 512 MB (larger than the database size)<\/li>\n<\/ul>\n<p>Save changes and run another backup.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-1818 alignnone size-full\" src=\"https:\/\/docs.wpvivid.com\/wp-content\/uploads\/2025\/04\/backup-advanced-settings-wpvivid-free.png\" alt=\"backup advanced settings wpvivid free\" width=\"843\" height=\"1172\" srcset=\"https:\/\/docs.wpvivid.com\/wp-content\/uploads\/2025\/04\/backup-advanced-settings-wpvivid-free.png 843w, https:\/\/docs.wpvivid.com\/wp-content\/uploads\/2025\/04\/backup-advanced-settings-wpvivid-free-480x667.png 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) 843px, 100vw\" \/><\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>The backup not responding and backup timeout issue is mostly caused by insufficient server resources. So, we would recommend you to try the following WPvivid Settings first, Recommended Settings for Pro Version * If you are using the free version, please scroll down to check the recommended settings for free version. 1. In Backup Settings [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"The backup not responding and backup timeout issue is mostly caused by insufficient server resources.\r\n\r\nSo, we would recommend you to try the following WPvivid Settings first,\r\n<blockquote>\r\n<h4><strong>Recommended Settings for Pro Version<\/strong><\/h4>\r\n* If you are using the free version, please scroll down to check the recommended settings for free version.<\/blockquote>\r\n<strong>1. In Backup Settings<\/strong>\r\n<ul>\r\n \t<li>Untick \u2018Merge all the backup files into single package when a backup completes\u2019<\/li>\r\n \t<li>Save changes,<\/li>\r\n<\/ul>\r\n<a href=\"https:\/\/docs.wpvivid.com\/wp-content\/uploads\/2021\/11\/merge-files-into-single-backup.png\"><img class=\"with-border alignnone wp-image-1712 size-full\" src=\"https:\/\/docs.wpvivid.com\/wp-content\/uploads\/2021\/11\/merge-files-into-single-backup.png\" alt=\"Merge Files into Single Backup\" width=\"701\" height=\"235\" \/><\/a>\r\n\r\n<strong>2. In Backup(Advanced) Settings<\/strong>\r\n<ul>\r\n \t<li><strong>Uncheck<\/strong> the option of 'Enable Learning mode'<\/li>\r\n \t<li>Database access method: PDO<\/li>\r\n \t<li>Compression method: Pclzip<\/li>\r\n \t<li>The number of files compressed to the backup zip each time 300<\/li>\r\n \t<li>Split a backup every this size: 100 MB<\/li>\r\n \t<li>The number of database tables compressed to each zip: 1000<\/li>\r\n \t<li>Split a sql file every this size 200 MB<\/li>\r\n \t<li>Exclude files larger than 200MB<\/li>\r\n \t<li>Maximum PHP script execution timeout for backup 300 seconds<\/li>\r\n \t<li>Maximum\u00a0 PHP memory for backup 512 MB or 1024 MB<\/li>\r\n<\/ul>\r\nSave changes and run another backup.\r\n\r\n<a href=\"https:\/\/docs.wpvivid.com\/wp-content\/uploads\/2021\/11\/advanced-settings-wpvivid-backup-pro.png\"><img class=\"with-border alignnone wp-image-1786 size-full\" src=\"https:\/\/docs.wpvivid.com\/wp-content\/uploads\/2021\/11\/advanced-settings-wpvivid-backup-pro.png\" alt=\"Advanced Settings WPvivid Backup Pro\" width=\"888\" height=\"733\" \/><\/a>\r\n<blockquote>\r\n<h4><strong>Recommended Settings f<\/strong><strong>or Free Version<\/strong><\/h4>\r\n<\/blockquote>\r\n<strong>1. In General Settings<\/strong>\r\n<ul>\r\n \t<li>Untick \u2018Merge all the backup files into single package when a backup completes\u2019<\/li>\r\n \t<li>Save changes,<\/li>\r\n<\/ul>\r\n<a href=\"https:\/\/docs.wpvivid.com\/wp-content\/uploads\/2021\/11\/general-backup-settings-WPvivid-backup-plugin.png\"><img class=\"with-border alignnone wp-image-1714 size-full\" src=\"https:\/\/docs.wpvivid.com\/wp-content\/uploads\/2021\/11\/general-backup-settings-WPvivid-backup-plugin.png\" alt=\"General backup settings WPvivid backup plugin\" width=\"656\" height=\"279\" \/><\/a>\r\n\r\n<strong>2. In Advanced Settings<\/strong>\r\n<ul>\r\n \t<li>Choose PDO as database access method<\/li>\r\n \t<li>Compress files every 200 MB<\/li>\r\n \t<li>Exclude files which are larger than 200MB (Files larger than that size are usually backup files of other plugins which are recommended to be excluded)<\/li>\r\n \t<li>PHP script execution timeout for backup 300 seconds<\/li>\r\n \t<li>PHP memory for backup 512 MB<\/li>\r\n<\/ul>\r\nSave changes and run another backup.\r\n\r\n<a href=\"https:\/\/docs.wpvivid.com\/wp-content\/uploads\/2021\/11\/advanced-backup-settings-wpvivid-backup-plugin.png\"><img class=\"with-border alignnone wp-image-1715 size-full\" src=\"https:\/\/docs.wpvivid.com\/wp-content\/uploads\/2021\/11\/advanced-backup-settings-wpvivid-backup-plugin-e1710331970674.png\" alt=\"Advanced Backup Settings WPvivid Backup Plugin\" width=\"918\" height=\"948\" \/><\/a>","_et_gb_content_width":"","footnotes":""},"categories":[28,19],"tags":[],"class_list":["post-1369","post","type-post","status-publish","format-standard","hentry","category-docs","category-troubleshooting"],"_links":{"self":[{"href":"https:\/\/docs.wpvivid.com\/wp-json\/wp\/v2\/posts\/1369","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/docs.wpvivid.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/docs.wpvivid.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/docs.wpvivid.com\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/docs.wpvivid.com\/wp-json\/wp\/v2\/comments?post=1369"}],"version-history":[{"count":28,"href":"https:\/\/docs.wpvivid.com\/wp-json\/wp\/v2\/posts\/1369\/revisions"}],"predecessor-version":[{"id":2187,"href":"https:\/\/docs.wpvivid.com\/wp-json\/wp\/v2\/posts\/1369\/revisions\/2187"}],"wp:attachment":[{"href":"https:\/\/docs.wpvivid.com\/wp-json\/wp\/v2\/media?parent=1369"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/docs.wpvivid.com\/wp-json\/wp\/v2\/categories?post=1369"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/docs.wpvivid.com\/wp-json\/wp\/v2\/tags?post=1369"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}