{"id":691,"date":"2025-12-26T11:31:35","date_gmt":"2025-12-26T06:01:35","guid":{"rendered":"https:\/\/docs.psmplugins.com\/?post_type=docs&p=691"},"modified":"2026-02-02T17:50:22","modified_gmt":"2026-02-02T12:20:22","password":"","slug":"customer-notifications","status":"publish","type":"docs","link":"https:\/\/docs.psmplugins.com\/docs\/customer-notifications\/","title":{"rendered":"Customer Notifications"},"content":{"rendered":"\t\t
\n\t\t\t\t
\n\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t

WooCommerce \u2192 Settings \u2192 Emails<\/span><\/h4>

This section explains the customer email notifications<\/strong> added by PSM Request a Quote<\/strong>.
These emails are sent to customers to keep them informed about their quote status.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\"Customer\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t
Customer Notifications - PSM Request a Quote<\/figcaption>\n\t\t\t\t\t\t\t\t\t\t<\/figure>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t
[PSMRAQ] New Quote Confirmation<\/h5>

This email is sent to the customer after they submit a quote request.
It confirms that the request was received successfully.

<\/p>

[PSMRAQ] Send Quote<\/h5>

This email is sent when the admin sends a quote to the customer.
It includes quote details and next steps.

<\/p>

[PSMRAQ] Reminder: Pending Quote<\/h5>

This email is sent when a quote is still pending.
It reminds the customer to review and respond to the quote.

<\/p>

[PSMRAQ] Reminder: Expiring Quote<\/h5>

This email is sent before the quote expiry date.
It warns the customer that the quote will expire soon.

<\/p>

[PSMRAQ] Quote Expired<\/h5>

This email is sent when the quote has expired.
It informs the customer that the quote is no longer valid.

<\/p>

Use the Manage<\/strong> button to customize email content and settings.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

WooCommerce \u2192 Settings \u2192 Emails This section explains the customer email notifications added by PSM Request a Quote.These emails are sent to customers to keep them informed about their quote status. Customer Notifications – PSM Request a Quote [PSMRAQ] New Quote Confirmation This email is sent to the customer after they submit a quote request.It […]<\/p>\n","protected":false},"author":5,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"doc_category":[33],"doc_tag":[],"knowledge_base":[13],"class_list":["post-691","docs","type-docs","status-publish","hentry","doc_category-email-notifications","knowledge_base-psm-request-a-quote"],"year_month":"2026-05","word_count":160,"total_views":"11","reactions":{"happy":"0","normal":"0","sad":"0"},"author_info":{"name":"Milind Ighe","author_nicename":"milindighe","author_url":"https:\/\/docs.psmplugins.com\/author\/milindighe\/"},"doc_category_info":[{"term_name":"Email Notifications","term_url":"https:\/\/docs.psmplugins.com\/docs\/psm-request-a-quote\/email-notifications\/"}],"doc_tag_info":[],"knowledge_base_info":[{"term_name":"PSM Request a Quote","term_url":"https:\/\/docs.psmplugins.com\/docs\/psm-request-a-quote\/","term_slug":"psm-request-a-quote"}],"knowledge_base_slug":["psm-request-a-quote"],"_links":{"self":[{"href":"https:\/\/docs.psmplugins.com\/wp-json\/wp\/v2\/docs\/691","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/docs.psmplugins.com\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/docs.psmplugins.com\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/docs.psmplugins.com\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/docs.psmplugins.com\/wp-json\/wp\/v2\/comments?post=691"}],"version-history":[{"count":16,"href":"https:\/\/docs.psmplugins.com\/wp-json\/wp\/v2\/docs\/691\/revisions"}],"predecessor-version":[{"id":1091,"href":"https:\/\/docs.psmplugins.com\/wp-json\/wp\/v2\/docs\/691\/revisions\/1091"}],"wp:attachment":[{"href":"https:\/\/docs.psmplugins.com\/wp-json\/wp\/v2\/media?parent=691"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/docs.psmplugins.com\/wp-json\/wp\/v2\/doc_category?post=691"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/docs.psmplugins.com\/wp-json\/wp\/v2\/doc_tag?post=691"},{"taxonomy":"knowledge_base","embeddable":true,"href":"https:\/\/docs.psmplugins.com\/wp-json\/wp\/v2\/knowledge_base?post=691"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}