Microsoft Security | Microsoft Entra | Other
Additional Microsoft Entra services and features related to identity, access, and network security
2,949 questions
0 answers
Locked out of my portal.azure.com account
Hi, I have been using portal.azure.com for years. And I noticed I am locked out of my account and I can't do anything about it. My account logs with ******@hotmail.com to portal.azure, when I login I have the option to type my password or my secondary…
Microsoft Security | Microsoft Entra | Other
asked 2026-06-10T20:55:20.6966667+00:00
Simple User
1
Reputation point
commented 2026-06-11T01:18:20.61+00:00
Simple User
1
Reputation point
1 answer
Updating account
Hi I am having an issue updating my old email to my new email regarding my authentication app from Microsoft.
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
14,553 questions
asked 2026-06-11T00:16:26.0666667+00:00
Jesse Hickman
0
Reputation points
answered 2026-06-11T00:16:44.27+00:00
AI answer
2 answers
2 step authentication
I have a new phone and my old data from my authenticator did not transfer. Im trying to log into my Microsoft account but I don't recall my password so im trying to reset it. Since 2 step authentication is turned on, it asks for me to verify. I can enter…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
14,553 questions
1 answer
One of the answers was accepted by the question author.
Can't sign in my account - Azure Login Failure: Identity Verification Error (Phone Verification Failing with Code 399287)
Dear Microsoft Support Team, Mr.[@](/users/na/?userid=PII), ```I am blocked from accessing my Azure account due to a phone identity verification failure. When attempting to log in, I receive the error: _“Sorry, we’re having trouble verifying your…
Microsoft Security | Microsoft Entra | Microsoft Entra External ID
Microsoft Security | Microsoft Entra | Microsoft Entra External ID
Managing external identities to enable secure access for partners, customers, and other non-employees
3,985 questions
asked 2026-06-09T14:37:27.8233333+00:00
Nghĩa Nhân
20
Reputation points
accepted 2026-06-10T23:12:13.1233333+00:00
Nghĩa Nhân
20
Reputation points
1 answer
Someone is trying to hack into my Microsoft account
To whom this may concern I would like to notify you that someone has been trying to sign in on my MICROSOFT account Over the last two weeks, maybe 4 to 5 times i’ve been asked to verify by using the Microsoft authenticator Which I was able to deny…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
14,553 questions
asked 2026-06-10T22:54:48.04+00:00
drvchicago
0
Reputation points
answered 2026-06-10T22:55:04.2133333+00:00
AI answer
0 answers
Microsoft account hacked and email was changed...
The email associated with my Microsoft account was changed by a hacker. Several other accounts on my PC were also compromised, including my Gmail, Steam, and Epic Games accounts. Fortunately, I was able to recover all of those accounts, secure them with…
Microsoft Security | Microsoft Identity Manager
Microsoft Security | Microsoft Identity Manager
A tool for managing user identities, credentials, and access across on-premises and cloud environments
1,479 questions
asked 2026-06-10T22:50:31.1266667+00:00
Jack
0
Reputation points
answered 2026-06-10T22:50:57.11+00:00
AI answer
1 answer
An error has occurred - Azure AD Connect
When I start Azure AD Connect, it gives me the following. I have no idea what is causing this but it says to post message on Entra forum. Any help would be greatly appreciated. Thank You
Microsoft Security | Microsoft Entra | Other
Microsoft Security | Microsoft Entra | Other
Additional Microsoft Entra services and features related to identity, access, and network security
2,949 questions
asked 2026-06-10T21:09:41.1866667+00:00
Randy Haley
20
Reputation points
answered 2026-06-10T22:48:05.8933333+00:00
Randy Haley
20
Reputation points
1 answer
Generating temporary access pass(TAP) at 8 am BST on user's joining date and sending it to a specific email address - is it possible? using LCW and custom logic app
I'm doing a Entra ID Gov POC, includes Workday-AD provisioning, JML, Access reviews. I also want to test generating TAP and sent to manager's email for my POC. I will use the LCW to trigger on user's joining date and have a custom task created.…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
30,704 questions
asked 2026-06-09T09:03:01.6133333+00:00
VedaPraneetha Edala
0
Reputation points
edited a comment 2026-06-10T22:46:49.9333333+00:00
VedaPraneetha Edala
0
Reputation points
2 answers
Global Admin Locked out
Hi, I’m locked out of my own company's Microsoft 365 (M365) admin account because I accidentally deleted the M365 account from the MS Authenticator phone app. I no longer have access to it now. Prior to that I suspect that hacking attempts were made…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
14,553 questions
asked 2026-06-10T08:31:14.49+00:00
Nik A Hafiz
0
Reputation points
commented 2026-06-10T22:44:05.7733333+00:00
Nik A Hafiz
0
Reputation points
1 answer
Logging into Outlook Automatically brings me to Authenticator where I am not given option to Authenticate
When I attempt to login to the outlook app on my phone it automatically opens and switches to the Authenticator app. In the Authenticator App I am shown the number I need to enter but I am not given anywhere to enter it. If I go back to outlook it says…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
14,553 questions
asked 2026-06-10T22:36:19.8366667+00:00
Ethan Newton
0
Reputation points
answered 2026-06-10T22:36:35.1266667+00:00
AI answer
1 answer
Workday Writeback with a timing delay: Workday - AD user provisioning and writeback attributes to Workday.
My use case: I need to send the following attributes back to workday at T-n days from the user's joining date. -UPN to be sent 5 days before the user's joining date -email address to be sent 1 day before the user's joining date I see there is a timing…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
30,704 questions
asked 2026-06-09T22:05:51.0733333+00:00
VedaPraneetha Edala
0
Reputation points
commented 2026-06-10T22:35:15.23+00:00
Rukmini
42,195
Reputation points Microsoft External Staff
Moderator
1 answer
New phone - problems with logging in
Hi! I recently broke my mobile phone where I had the microsoft authenticator app. Now I can't open my account on my new phone, because I can't confirm the new device from my old one. What do I do? Thank you for your help.
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
14,553 questions
asked 2026-06-10T20:59:09.3733333+00:00
Gitte De Mulder
0
Reputation points
commented 2026-06-10T22:28:23.1466667+00:00
Bhagya Prasad Reddy
0
Reputation points
2 answers
Unique samaccountname/upn generation - is it possible to decrement letters from a name, if not unique.
I'd like to generate samaccountname following below logic. First name: John Last name: West samaccountname generation logic: <lastname><firstletteroffirstname>westj, westjo,westjoh,westjohn if still not unique should start decreasing…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
30,704 questions
asked 2026-06-09T12:29:10.9733333+00:00
VedaPraneetha Edala
0
Reputation points
answered 2026-06-10T22:23:11.5833333+00:00
Mari Berdzenadze | IT Documentation Research
0
Reputation points
1 answer
One of the answers was accepted by the question author.
Unable to grant an Enterprise Application an application role
Hello, even as an elevated owner, I am unable to assign users/groups the custom App Role defined in the App Registration for the associated Enterprise Application. Not sure how to move forward, thanks
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
30,704 questions
asked 2026-06-04T16:19:21.8466667+00:00
Ayleen Durasno
65
Reputation points Microsoft Employee
accepted 2026-06-10T22:13:13.8+00:00
Ayleen Durasno
65
Reputation points Microsoft Employee
2 answers
Microsoft authenticator
I keep getting notifications from Microsoft authenticator if someone trying to access an account I don’t know what account cause it doesn’t tell me in it all day long multiple times per day
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
14,553 questions
asked 2026-06-10T20:16:37.71+00:00
Zachary Ballstaedt
0
Reputation points
answered 2026-06-10T22:06:26.52+00:00
Tawana Taylor
0
Reputation points
1 answer
One of the answers was accepted by the question author.
Cannot remove Microsoft Authenticator as authentication method on personal Microsoft account
I've added passkeys and turned on passwordless authentication in my Microsoft account (at https://account.microsoft.com/security). However, when I go to remove the Authenticator method, I get " Microsoft Authenticator app could not be removed. We…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
14,553 questions
1 answer
Windows Defender has temporarily shut down Internet connection and computer from Facebook
I am told to call Microsoft Support or will be permanently shutdown. "Don't shutdown or restart computer". Call support (no answer) so I am stuck with a un useable system. Help!
Microsoft Security | Microsoft Defender | Microsoft Defender for Office 365
Microsoft Security | Microsoft Defender | Microsoft Defender for Office 365
Protection against phishing, malware, and other threats targeting email and collaboration tools in Microsoft 365
218 questions
asked 2026-06-10T16:16:02.9333333+00:00
Phillip Anderson
0
Reputation points
answered 2026-06-10T20:44:22.9566667+00:00
Andy
0
Reputation points
0 answers
Personal Microsoft account stuck in phantom organization, AADSTS5000225, cannot access myaccount.microsoft.com
My personal Microsoft account is associated with an organizational Azure/Entra tenant that has been blocked due to inactivity (AADSTS5000225). When I attempt to sign into myaccount.microsoft.com I receive the error "You can't sign in here with a…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
30,704 questions
1 answer
locked out of my tenant due to conditional access
I have a global policy on all user and cant login due to Conditional access policy. Can you help remove it?
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
30,704 questions
asked 2026-06-09T20:18:17.61+00:00
Mike Veschi
0
Reputation points
commented 2026-06-10T19:09:38.89+00:00
Rukmini
42,195
Reputation points Microsoft External Staff
Moderator
1 answer
Global admin acc locked out as in the new phone does not retain the credentials in authenticator app.
My Global admin acc is locked out and stuck at MFA because my new phone did not retain the MFA authentications in the authenticator app. I have opened the ticket and had been waiting to hear as I actively use this tenant for my everyday work. PII Have…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
30,704 questions