{"id":53,"date":"2023-11-29T18:46:13","date_gmt":"2023-11-29T18:46:13","guid":{"rendered":"https:\/\/docs.gravitysmtp.com\/?p=53"},"modified":"2024-08-28T14:30:48","modified_gmt":"2024-08-28T18:30:48","slug":"system-requirements","status":"publish","type":"post","link":"https:\/\/docs.gravitysmtp.com\/system-requirements\/","title":{"rendered":"System and Support Requirements"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\" id=\"h-preferred-system-requirements\">Preferred System Requirements<\/h2>\n\n\n\n<p>For the best performance of Gravity SMTP, we recommend:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>&nbsp;the <strong>latest production version of WordPress<\/strong><\/li>\n\n\n\n<li>the most <strong>recent active version of PHP<\/strong>. <\/li>\n\n\n\n<li>a WordPress <strong>PHP memory limit of 256MB or greater<\/strong>. Check with your website host to confirm. <\/li>\n<\/ul>\n\n\n\n<p>An exception to this may occur immediately after a major WordPress or PHP version release, where some compatibility issues with major changes may still be pending investigation or resolution. Keep an eye on our documentation site or contact our support team for information in those cases. <\/p>\n\n\n\n<p>Additional links:  <a href=\"https:\/\/wordpress.org\/about\/requirements\/\" target=\"_blank\" rel=\"noreferrer noopener\">WordPress system requirements<\/a> \u2022 <a href=\"https:\/\/wordpress.org\/download\/\" target=\"_blank\" rel=\"noreferrer noopener\">WordPress latest version<\/a> \u2022 <a href=\"https:\/\/www.php.net\/supported-versions.php\" target=\"_blank\" rel=\"noreferrer noopener\">PHP.net supported versions<\/a>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-minimum-requirements-for-support\">Minimum Requirements for Support<\/h2>\n\n\n\n<p>To&nbsp;receive support, your Gravity SMTP website should be running the <strong>current or previous version of WordPress<\/strong>. <br>For example, if WordPress 6.3 is the current version, we support environments running WP 6.3 and WP 6.2. <\/p>\n\n\n\n<p>If you request support for a specific issue while using an older WordPress version, we will request that you update first. Refer to this&nbsp;<a href=\"https:\/\/www.gravityforms.com\/wordpress-version-requirements-for-support\/\" target=\"_blank\" rel=\"noreferrer noopener\">blog post from our CEO<\/a>&nbsp;for more context on this.<\/p>\n\n\n\n<p>Your website (or website host) should also be using a PHP version listed on the&nbsp;<a href=\"https:\/\/www.php.net\/supported-versions.php\" target=\"_blank\" rel=\"noreferrer noopener\">supported versions page<\/a> of PHP.net, listed with a status of &#8220;Active support&#8221; or &#8220;Security fixes only.&#8221;<\/p>\n\n\n\n<p>Check out <a href=\"https:\/\/docs.gravitysmtp.com\/troubleshooting-gravity-smtp\/\">this article<\/a> for more information on getting support for Gravity SMTP. <\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-older-environments\">Older Environments<\/h2>\n\n\n\n<p>Gravity SMTP may work with some older combinations of WordPress, PHP, and MySQL. Gravity SMTP is not tested with unsupported versions of those frameworks or WordPress. Older versions may expose your site to security vulnerabilities. <\/p>\n\n\n\n<p><strong>We highly recommend contacting your host to upgrade to the preferred system requirements.<\/strong><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-checking-for-compatibility-within-gravity-smtp\">Checking for Compatibility within Gravity SMTP<\/h2>\n\n\n\n<p>A lot of environment information can be found within your&nbsp;<strong>System Report<\/strong>, found under the <strong>Tools<\/strong>&nbsp;menu item in the admin area.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"828\" height=\"1138\" src=\"https:\/\/docs.gravitysmtp.com\/wp-content\/uploads\/2024\/04\/xnap-2024-04-03-11.15.34-AF402A09-AA69-4463-9B78-1AE735B2DA4B.png\" alt=\"\" class=\"wp-image-890\" style=\"width:300px\" srcset=\"https:\/\/docs.gravitysmtp.com\/wp-content\/uploads\/2024\/04\/xnap-2024-04-03-11.15.34-AF402A09-AA69-4463-9B78-1AE735B2DA4B.png 828w, https:\/\/docs.gravitysmtp.com\/wp-content\/uploads\/2024\/04\/xnap-2024-04-03-11.15.34-AF402A09-AA69-4463-9B78-1AE735B2DA4B-218x300.png 218w, https:\/\/docs.gravitysmtp.com\/wp-content\/uploads\/2024\/04\/xnap-2024-04-03-11.15.34-AF402A09-AA69-4463-9B78-1AE735B2DA4B-745x1024.png 745w, https:\/\/docs.gravitysmtp.com\/wp-content\/uploads\/2024\/04\/xnap-2024-04-03-11.15.34-AF402A09-AA69-4463-9B78-1AE735B2DA4B-768x1056.png 768w\" sizes=\"auto, (max-width: 828px) 100vw, 828px\" \/><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>Review this article to get familiar with the preferred system requirements for Gravity SMTP, and the minimum requirements expected to receive support.<\/p>\n","protected":false},"author":6,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_autodraft_ids":[],"_sb_is_suggestion_mode":false,"_sb_show_suggestion_boards":false,"_sb_show_comment_boards":false,"_sb_suggestion_history":"","_sb_update_block_changes":"","_is_real_time_mode":false,"_realtime_collaborators":"","footnotes":"","cf_checklist_status":[]},"categories":[4],"tags":[],"class_list":["post-53","post","type-post","status-publish","format-standard","hentry","category-getting-started","wpautop"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.6.1 (Yoast SEO v27.3) - 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