{"id":308,"date":"2023-12-05T20:44:25","date_gmt":"2023-12-05T20:44:25","guid":{"rendered":"https:\/\/docs.gravitysmtp.com\/?p=308"},"modified":"2025-11-17T12:00:32","modified_gmt":"2025-11-17T17:00:32","slug":"tools","status":"publish","type":"post","link":"https:\/\/docs.gravitysmtp.com\/tools\/","title":{"rendered":"Tools"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\" id=\"h-introduction\">Introduction<\/h2>\n\n\n\n<p>The Gravity SMTP Tools menu item provides access to a number of tools that might be needed when testing or troubleshooting. <\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-accessing-tools\">Accessing Tools<\/h2>\n\n\n\n<p>From your WordPress admin dashboard, hover over the <strong>Gravity SMTP<\/strong> menu item, then select <strong>Tools<\/strong>:<\/p>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"320\" height=\"266\" src=\"https:\/\/docs.gravitysmtp.com\/wp-content\/uploads\/2024\/08\/image-1.png\" alt=\"Image showing Tools menu\" class=\"wp-image-1526\" style=\"width:150px\" srcset=\"https:\/\/docs.gravitysmtp.com\/wp-content\/uploads\/2024\/08\/image-1.png 320w, https:\/\/docs.gravitysmtp.com\/wp-content\/uploads\/2024\/08\/image-1-300x249.png 300w\" sizes=\"auto, (max-width: 320px) 100vw, 320px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-send-a-test\">Send a Test<\/h2>\n\n\n\n<p>The Tools screen in Gravity SMTP provides a way to test the connection between your site and your chosen <a href=\"https:\/\/docs.gravitysmtp.com\/category\/integrations\/\">integration<\/a>. This is a fast way to ensure the integration works as expected.<\/p>\n\n\n\n<p>There are many circumstances that might warrant sending a test email. Here are a few examples:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>You&#8217;ve just set up a new integration and want to ensure it&#8217;s configured correctly.<\/li>\n\n\n\n<li>You&#8217;re troubleshooting an issue with sending or receiving emails.<\/li>\n\n\n\n<li>You&#8217;re working with our support team, and they&#8217;ve asked you to try sending a test.<\/li>\n\n\n\n<li>You want to verify everything is working correctly for your own peace of mind.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/docs.gravitysmtp.com\/wp-content\/uploads\/2025\/10\/image-3.png\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"909\" src=\"https:\/\/docs.gravitysmtp.com\/wp-content\/uploads\/2025\/10\/image-3-1024x909.png\" alt=\"Screenshot of the Send a Test tool screen in Gravity SMTP \" class=\"wp-image-3399\" srcset=\"https:\/\/docs.gravitysmtp.com\/wp-content\/uploads\/2025\/10\/image-3-1024x909.png 1024w, https:\/\/docs.gravitysmtp.com\/wp-content\/uploads\/2025\/10\/image-3-300x266.png 300w, https:\/\/docs.gravitysmtp.com\/wp-content\/uploads\/2025\/10\/image-3-768x682.png 768w, https:\/\/docs.gravitysmtp.com\/wp-content\/uploads\/2025\/10\/image-3-1536x1363.png 1536w, https:\/\/docs.gravitysmtp.com\/wp-content\/uploads\/2025\/10\/image-3.png 1688w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n\n\n\n<figure class=\"wp-block-table is-style-stripes\"><table><thead><tr><th>Setting<\/th><th>Description<\/th><\/tr><\/thead><tbody><tr><td><strong>Send To<\/strong><\/td><td>Enter the email address you want to send the test email to.<\/td><\/tr><tr><td><strong>Send From<\/strong><\/td><td>Allows you to specify which email address the test email should appear to be sent from. If not provided, the from address will default to the site&#8217;s administrative email.<\/td><\/tr><tr><td><strong>Send With<\/strong><\/td><td>Choose which integration you would like to send a test with. <em>Only integrations that are configured and connected are available for sending test emails.<\/em><\/td><\/tr><tr><td><strong>HTML<\/strong><\/td><td>Send test email as HTML. If HTML is turned off, the email should be set to plain text, and the plain text email message body should be used.<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p>To test your integration, enter a valid email address in the <strong>Send To<\/strong> field, then click the <strong>Send Test<\/strong> button. Gravity SMTP will deliver a test email to the address you entered.<\/p>\n\n\n\n<p>Once the message has been sent, you can check the <a href=\"https:\/\/docs.gravitysmtp.com\/email-logging\/\">Email Log<\/a> to see the delivery status.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-debug-log\">Debug Log<\/h2>\n\n\n\n<p>When Debug Logging is enabled in the <a href=\"https:\/\/docs.gravitysmtp.com\/settings\/#h-debug-logging\">Gravity SMTP settings<\/a>, this screen shows a table of the debugging results for ease of navigation:<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/docs.gravitysmtp.com\/wp-content\/uploads\/2025\/10\/image-4.png\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"909\" src=\"https:\/\/docs.gravitysmtp.com\/wp-content\/uploads\/2025\/10\/image-4-1024x909.png\" alt=\"Screenshot of the debug log in Gravity SMTP\" class=\"wp-image-3400\" srcset=\"https:\/\/docs.gravitysmtp.com\/wp-content\/uploads\/2025\/10\/image-4-1024x909.png 1024w, https:\/\/docs.gravitysmtp.com\/wp-content\/uploads\/2025\/10\/image-4-300x266.png 300w, https:\/\/docs.gravitysmtp.com\/wp-content\/uploads\/2025\/10\/image-4-768x682.png 768w, https:\/\/docs.gravitysmtp.com\/wp-content\/uploads\/2025\/10\/image-4-1536x1363.png 1536w, https:\/\/docs.gravitysmtp.com\/wp-content\/uploads\/2025\/10\/image-4.png 1688w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n\n\n\n<p> Please see the article <a href=\"https:\/\/docs.gravitysmtp.com\/debug-log\/\">Debug Log<\/a> for more details about this screen.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-system-report\">System Report<\/h2>\n\n\n\n<p>This screen lists details about your website configuration that are relevant for our support team when troubleshooting issues with email sending. The <strong>Copy System Report<\/strong> button near the top of the screen allows you to copy the information to your device clipboard, then paste into the support form when opening a ticket.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/docs.gravitysmtp.com\/wp-content\/uploads\/2025\/10\/image-5.png\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"909\" src=\"https:\/\/docs.gravitysmtp.com\/wp-content\/uploads\/2025\/10\/image-5-1024x909.png\" alt=\"Screenshot of the system report screen in Gravity SMTP\" class=\"wp-image-3401\" srcset=\"https:\/\/docs.gravitysmtp.com\/wp-content\/uploads\/2025\/10\/image-5-1024x909.png 1024w, https:\/\/docs.gravitysmtp.com\/wp-content\/uploads\/2025\/10\/image-5-300x266.png 300w, https:\/\/docs.gravitysmtp.com\/wp-content\/uploads\/2025\/10\/image-5-768x682.png 768w, https:\/\/docs.gravitysmtp.com\/wp-content\/uploads\/2025\/10\/image-5-1536x1363.png 1536w, https:\/\/docs.gravitysmtp.com\/wp-content\/uploads\/2025\/10\/image-5.png 1688w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>This article provides an overview of the Tools screen in Gravity SMTP with instructions for sending a test email.<\/p>\n","protected":false},"author":4,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_autodraft_ids":null,"_sb_is_suggestion_mode":false,"_sb_show_suggestion_boards":false,"_sb_show_comment_boards":false,"_sb_suggestion_history":"","_sb_update_block_changes":"","_is_real_time_mode":false,"_realtime_collaborators":"","footnotes":"","cf_checklist_status":[]},"categories":[39],"tags":[],"class_list":["post-308","post","type-post","status-publish","format-standard","hentry","category-tools-and-settings","wpautop"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.6.1 (Yoast SEO v27.3) - 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