{"id":11128,"date":"2017-01-11T15:57:50","date_gmt":"2017-01-11T20:57:50","guid":{"rendered":"https:\/\/docs.gravityforms.com\/?post_type=gdoc&#038;p=11128"},"modified":"2025-09-02T06:54:15","modified_gmt":"2025-09-02T10:54:15","slug":"gravity-forms-notification-events","status":"publish","type":"post","link":"https:\/\/docs.gravityforms.com\/gravity-forms-notification-events\/","title":{"rendered":"Gravity Forms Notification Events"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\" id=\"h-what-are-notification-events\">What Are Notification Events?<\/h2>\n\n\n\n<p>Notification Events determine the specific conditions or triggers that activate a notification. These events are tied to key points in the form submission and entry processing lifecycle. When an event occurs, the associated notification is triggered.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-where-can-i-find-notifications-events\">Where Can I Find Notifications Events?<\/h2>\n\n\n\n<p>When you create a Notification and your form is using features that add Events, you will find an Event drop-down with all the events enabled in your installation. Notification events can be added by add-ons or custom code, so your event options may differ from those shown here. Refer to <a href=\"https:\/\/docs.gravityforms.com\/category\/getting-started\/notifications-getting-started\/\">this<\/a> article for more information about creating Notifications.<\/p>\n\n\n\n<div class=\"wp-block-group is-vertical is-layout-flex wp-container-core-group-is-layout-8cf370e7 wp-block-group-is-layout-flex\">\n<figure class=\"wp-block-image size-large is-resized\"><a href=\"https:\/\/docs.gravityforms.com\/wp-content\/uploads\/2024\/11\/image-30.png\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"438\" src=\"https:\/\/docs.gravityforms.com\/wp-content\/uploads\/2024\/11\/image-30-1024x438.png\" alt=\"Image showing available Notification events.\" class=\"wp-image-41738\" style=\"width:600px\" srcset=\"https:\/\/docs.gravityforms.com\/wp-content\/uploads\/2024\/11\/image-30-1024x438.png 1024w, https:\/\/docs.gravityforms.com\/wp-content\/uploads\/2024\/11\/image-30-300x128.png 300w, https:\/\/docs.gravityforms.com\/wp-content\/uploads\/2024\/11\/image-30-768x328.png 768w, https:\/\/docs.gravityforms.com\/wp-content\/uploads\/2024\/11\/image-30-1536x657.png 1536w, https:\/\/docs.gravityforms.com\/wp-content\/uploads\/2024\/11\/image-30-2048x875.png 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-gravity-forms-notifications-events\">Gravity Forms Notifications Events<\/h2>\n\n\n\n<p>Several notification events are available within Gravity Forms and additional add-ons. In this article, we will outline the notification events that are available to you.<\/p>\n\n\n\n<figure class=\"wp-block-table is-style-stripes\"><table><thead><tr><th>Event<\/th><th>Description<\/th><\/tr><\/thead><tbody><tr><td><strong><strong>Form is submitted<\/strong><\/strong><\/td><td>The <strong>Form is submitted<\/strong> notification event does exactly what it says &#8211; sends a notification when a form is submitted. This is the default notification sent if you do not have any selections available within your installed add-ons.<\/td><\/tr><tr><td><strong><strong><strong>Form is saved<\/strong><\/strong><\/strong><\/td><td>When using the <em>Save and Continue<\/em> functionality on your form, this event becomes available. By using this event type, a notification will be sent any time a form is saved to be continued later.<\/td><\/tr><tr><td><strong>Save and continue email is requested<\/strong><\/td><td>This notification is sent each time an email containing the save and continue link is requested. Upon enabling <em>Save and Continue<\/em> within your form settings, a notification for this event is automatically created.<\/td><\/tr><tr><td><\/td><td><\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-payment-add-on-events\">Payment Add-On Events<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-payment-authorized\">Payment Authorized<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>PayPal Checkout Add-On<\/li>\n\n\n\n<li>Square Add-On<\/li>\n\n\n\n<li>Stripe Add-On<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-payment-completed\">Payment Completed<\/h3>\n\n\n\n<p><strong>Available in:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>PayPal Checkout Add-On<\/li>\n\n\n\n<li>PayPal Standard Add-On<\/li>\n\n\n\n<li>PayPal Payments Pro Add-On<\/li>\n\n\n\n<li>Square Add-On<\/li>\n\n\n\n<li>Stripe Add-On<\/li>\n\n\n\n<li>Authorize.Net Add-On<\/li>\n\n\n\n<li>Mollie Add-On<\/li>\n<\/ul>\n\n\n\n<p>The <strong>Payment Completed<\/strong> notification event will send the notification when a <strong>product and services<\/strong> payment has successfully been completed.<\/p>\n\n\n\n<p>This is not to be confused with the <em>Subscription Created<\/em> event which will occur when a new subscription is created.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-payment-refunded\">Payment Refunded<\/h3>\n\n\n\n<p><strong>Available in:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>PayPal Checkout Add-On<\/li>\n\n\n\n<li>PayPal Standard Add-On<\/li>\n\n\n\n<li>Square Add-On<\/li>\n\n\n\n<li>Stripe Add-On<\/li>\n\n\n\n<li>Mollie Add-On<\/li>\n<\/ul>\n\n\n\n<p>When a payment is refunded the <strong>Payment Refunded<\/strong> event will trigger a notification.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-payment-failed\">Payment Failed<\/h3>\n\n\n\n<p><strong>Available in:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>PayPal Checkout Add-On<\/li>\n\n\n\n<li>PayPal Standard Add-On<\/li>\n\n\n\n<li>Square Add-On<\/li>\n\n\n\n<li>Stripe Add-On<\/li>\n\n\n\n<li>Mollie Add-On<\/li>\n<\/ul>\n\n\n\n<p>If a payment fails after the entry creation, and the payment gateway reports the status change to your site, any notifications configured for the <strong>Payment Failed<\/strong> event will be triggered.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-payment-pending\">Payment Pending<\/h3>\n\n\n\n<p><strong>Available in:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>PayPal Checkout Add-On<\/li>\n\n\n\n<li>PayPal Standard Add-On<\/li>\n\n\n\n<li>Stripe Add-On<\/li>\n<\/ul>\n\n\n\n<p>If a payment is pending, a notification will be sent to notifications with the <strong>Payment Pending<\/strong> event type.<\/p>\n\n\n\n<p>Remember that this notification only fires if you have your PayPal IPN correctly configured.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-authorization-voided\">Authorization Voided<\/h3>\n\n\n\n<p><strong>Available in:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>PayPal Checkout Add-On<\/li>\n\n\n\n<li>PayPal Standard Add-On<\/li>\n<\/ul>\n\n\n\n<p>When a prior authorization has been voided, a notification will be sent to the notification methods with the <strong>Authorization Voided<\/strong> event type.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-subscription-created\">Subscription Created<\/h3>\n\n\n\n<p><strong>Available in:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><meta http-equiv=\"content-type\" content=\"text\/html; charset=utf-8\">PayPal Checkout Add-On<\/li>\n\n\n\n<li>PayPal Standard Add-On<\/li>\n\n\n\n<li>PayPal Payments Pro Add-On<\/li>\n\n\n\n<li>Stripe Add-On<\/li>\n\n\n\n<li>Authorize.Net Add-On<\/li>\n<\/ul>\n\n\n\n<p>If you have a subscription configured, use the <strong>Subscription Created<\/strong> event type to send notifications when a <strong>new subscription<\/strong> is created.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-subscription-canceled\">Subscription Canceled<\/h3>\n\n\n\n<p><strong>Available in:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><meta http-equiv=\"content-type\" content=\"text\/html; charset=utf-8\">PayPal Checkout Add-On<\/li>\n\n\n\n<li>PayPal Standard Add-On<\/li>\n\n\n\n<li>PayPal Payments Pro Add-On<\/li>\n\n\n\n<li>Square Add-On<\/li>\n\n\n\n<li>Stripe Add-On<\/li>\n\n\n\n<li>Authorize.Net Add-On<\/li>\n<\/ul>\n\n\n\n<p>If a subscription is canceled, notifications with the <strong>Subscription Canceled<\/strong> event type will be sent.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-subscription-expired\">Subscription Expired<\/h3>\n\n\n\n<p><strong>Available in:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><meta http-equiv=\"content-type\" content=\"text\/html; charset=utf-8\">PayPal Checkout Add-On<\/li>\n\n\n\n<li>PayPal Standard Add-On<\/li>\n\n\n\n<li>PayPal Payments Pro Add-On<\/li>\n\n\n\n<li>Stripe Add-On<\/li>\n\n\n\n<li>Authorize.Net Add-On<\/li>\n<\/ul>\n\n\n\n<p>If a subscription becomes expired, a notification will fire to any notifications with the <strong>Subscription Expired<\/strong> event type.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-subscription-payment-added\">Subscription Payment Added<\/h3>\n\n\n\n<p><strong>Available in:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><meta http-equiv=\"content-type\" content=\"text\/html; charset=utf-8\">PayPal Checkout Add-On<\/li>\n\n\n\n<li>PayPal Standard Add-On<\/li>\n\n\n\n<li>PayPal Payments Pro Add-On<\/li>\n\n\n\n<li>Stripe Add-On<\/li>\n\n\n\n<li>Authorize.Net Add-On<\/li>\n<\/ul>\n\n\n\n<p>Each time a payment is made <strong>within a subscription<\/strong>, the <strong>Subscription Payment Added<\/strong> notification event will be triggered.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-subscription-payment-failed\">Subscription Payment Failed<\/h3>\n\n\n\n<p><strong>Available in:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><meta http-equiv=\"content-type\" content=\"text\/html; charset=utf-8\">PayPal Checkout Add-On<\/li>\n\n\n\n<li>PayPal Standard Add-On<\/li>\n\n\n\n<li>Stripe Add-On<\/li>\n\n\n\n<li>Authorize.Net Add-On<\/li>\n<\/ul>\n\n\n\n<p>If an existing subscription payment fails, the <strong>Subscription Payment Failed<\/strong> notification will be sent.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-help-scout-add-on\">Help Scout Add-On<\/h2>\n\n\n\n<figure class=\"wp-block-table is-style-stripes\"><table><thead><tr><th>Event<\/th><th>Description<\/th><\/tr><\/thead><tbody><tr><td><strong><strong>Conversation is created<\/strong><\/strong><\/td><td>The <strong>Help Scout Conversation Created<\/strong> notification event will send a notification when a Help Scout conversation is created.<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-partial-entries-add-on\">Partial Entries Add-On<\/h2>\n\n\n\n<figure class=\"wp-block-table is-style-stripes\"><table><thead><tr><th>Event<\/th><th>Description<\/th><\/tr><\/thead><tbody><tr><td><strong><strong>Saved<\/strong><\/strong><\/td><td>The <strong>Saved<\/strong> notification event will send a notification when a partial entry is saved for the first time. See note <strong>1.<\/strong><\/td><\/tr><tr><td><strong><strong><strong>Updated<\/strong><\/strong><\/strong><\/td><td>The <strong>Updated<\/strong> event will send the notification when an update request for an existing partial entry is received. See note <strong>2.<\/strong><\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-note\">Note<\/h3>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Note that this is different from the <em>Form is submitted<\/em> event, or the <strong>Updated<\/strong> event in which the notification will fire for every partial entry update request.<\/li>\n\n\n\n<li>Bear in mind that many update requests can happen until the user submits the form or leaves the page, and they are fired by the Heartbeat API even if there&#8217;s not any new data in the form fields, therefore <strong>using this event can lead to multiple emails being sent<\/strong>.<\/li>\n<\/ol>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-user-registration-add-on\">User Registration Add-On<\/h2>\n\n\n\n<p>The following are the various notification events that are available when the User Registation add-on is being used.<\/p>\n\n\n\n<figure class=\"wp-block-table is-style-stripes\"><table><thead><tr><th>Event<\/th><th>Description<\/th><\/tr><\/thead><tbody><tr><td><strong><strong>Site is created<\/strong><\/strong><\/td><td>The <strong>Site is created<\/strong> event will send a notification when a new site is created within a WordPress multisite installation.<\/td><\/tr><tr><td><strong><strong><strong>User is pending activation<\/strong><\/strong><\/strong><\/td><td>When a user is pending activation, the <strong>User is pending activation<\/strong> event can be used to send notifications when a user is added to the activation queue.<\/td><\/tr><tr><td><strong><strong>User is activated<\/strong><\/strong><\/td><td>The <strong>User is activated<\/strong> event is used to send notifications when a new user is activated on the site.<\/td><\/tr><tr><td><strong>User is registered<\/strong><\/td><td>Sends the notification when a user is registered on the site with the User Registration Add-On.<\/td><\/tr><tr><td><strong>User is updated<\/strong><\/td><td>Sends the notification when the user is updated with an &#8220;<strong>Update User<\/strong>&#8221; User Registration Add-On feed.<\/td><\/tr><tr><td><strong>User pending activation deleted<\/strong><\/td><td>Sends the notification when the pending activation is deleted without being activated. Available with User Registration v4.4.4 and greater.<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-creating-custom-notification-events\">Creating Custom Notification Events<\/h2>\n\n\n\n<p>In addition to the default notification events, developers can create their own custom notification events using the <a href=\"https:\/\/docs.gravityforms.com\/gform_notification_events\/\">gform_notification_events<\/a> filter. <span style=\"box-sizing: border-box; margin: 0px; padding: 0px;\">Refer to <\/span><a href=\"https:\/\/docs.gravityforms.com\/gform_notification_events\/\">this<\/a> article for more information about using the filter.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-salesforce-add-on\">Salesforce Add-On<\/h2>\n\n\n\n<figure class=\"wp-block-table is-style-stripes\"><table><thead><tr><th>Event<\/th><th>Description<\/th><\/tr><\/thead><tbody><tr><td><strong><strong>Salesforce Feed Failure<\/strong><\/strong><\/td><td>The <strong>Salesforce Feed Failure<\/strong> notification event will send a notification when a Salesforce feed fails.<\/td><\/tr><\/tbody><\/table><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>Notifications let you know when a form has been successfully submitted. Several notification events are available within Gravity Forms, as well as events for additional add-ons. Discover the different notification events that are available, such as form is submitted, payment completed, subscription created, and many others.<\/p>\n","protected":false},"author":16,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_autodraft_ids":[],"jetpack_post_was_ever_published":false,"_sb_is_suggestion_mode":false,"_sb_show_suggestion_boards":false,"_sb_show_comment_boards":false,"_sb_suggestion_history":"","_sb_update_block_changes":"","_is_real_time_mode":false,"_realtime_collaborators":"","footnotes":"","cf_checklist_status":["SEO Title Length","Content Word Count","Internal Links","Alt Text for All Images","Category Assigned"]},"categories":[19479],"tags":[],"class_list":["post-11128","post","type-post","status-publish","format-standard","hentry","category-notifications","wpautop"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.6.1 (Yoast SEO v27.3) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Gravity Forms Notification Events - Gravity Forms Documentation<\/title>\n<meta name=\"description\" content=\"Several notification events are available within Gravity Forms. 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