PayPal
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PayPal
Connect your PayPal account to automate dispute import and representment, with evidence submitted directly through the PayPal integration

PayPal integration centralizes dispute handling with automated representment workflows for faster resolution.

  • Dispute import
    Disputes imported automatically for centralized tracking.
  • Automated representment
    Compelling evidence files prepared and automatically submitted following standards and best practices.
Recover revenue
Protect revenue by handling disputes with automated representment.
Save time
Automation removes repetitive tasks like evidence compilation and submissions.
Improve win rates
Professionally prepared representment increases dispute success.
Faster resolution
Automated submissions improve dispute response times.

Connect
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Connect your PayPal account to import disputes and handle representment from one place.

Step 1. Ensure you have permissions
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The integration requires access to a PayPal account with one of the following roles:

  • Primary account holder
  • Administrator

Other user roles do not have permission to authorize this integration.

Step 2. Connect PayPal to Chargebackhit
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To connect PayPal

  1. Go to your Chargebackhit HUB account.
  2. In the top menu, click on Integrations.
  3. Next to the PayPal logo, click on Connect.
  4. On the integration page, click on Login with PayPal.
  5. Enter your PayPal email address or phone number and click on Next.
  6. Enter your password and click on Log in.
  7. Review the requested permissions:
    • Access your PayPal transactional data.
    • Access your disputes info on PayPal to help you manage your disputes.
    • Access and manage disputes on your behalf.
    • Access seller details of your disputes on PayPal such as seller name, email, and invoice number.
  8. Click on Agree and connect to complete the integration.

You can manage these permissions in your PayPal account settings. Chargebackhit needs access to your dispute data to support dispute import and representment.

Once connected, the following becomes available:

  • Dispute import from PayPal
  • Dispute representment and evidence submission
  • Transaction search and data synchronization
Dispute representment and evidence submission work only after you complete your business details.
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