dLocal Status Page
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 07, 2026 - 09:38 GMT-03:00
Investigating - We have identified some processing issues with Interswitch in Nigeria. We have contacted the processor and we will provide an update as soon as it becomes available.
Mar 07, 2026 - 09:15 GMT-03:00

About This Site

We believe that continuous improvement builds a competitive edge. Subscribe to our dLocal status page to stay updated on our maintenance schedule as we work to build the best payment infrastructure in emerging markets.

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Brazil - Payment Processors Operational
Chile - Payment Processors Operational
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Mexico - Payment Processors Operational
Paraguay - Payment Processors Operational
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Uruguay - Payment Processors Operational
CA Payments processing partners Operational
Costa Rica - Payment Processors Operational
Dominican Republic - Payment Processors Operational
El Salvador - Payment Processors Operational
Guatemala - Payment Processors Operational
Honduras - Payment Processors Operational
Nicaragua - Payment Processors Operational
Panama - Payment Processors Operational
EMEA Payment processing partners Operational
Bahrain - Payment Processors Operational
Benin - Payment Processors Operational
Cameroon - Payment Processors Operational
Chad - Payment Processors Operational
Democratic Republic of Congo - Payment Processors Operational
Egypt - Payment Processors Operational
Eswatini - Payment Processors Operational
Ghana - Payment Processors Operational
Guinea-Bissau - Payment Processors Operational
Ivory Coast - Payment Processors Operational
Jordan - Payment Processors Operational
Kenya - Payment Processors Operational
Madagascar - Payment Processors Operational
Morocco - Payment Processors Operational
Mozambique - Payment Processors Operational
Nigeria - Payment Processors Operational
Oman - Payment Processors Operational
Qatar - Payment Processors Operational
Rwanda - Payment Processors Operational
Saudi Arabia - Payment Processors Operational
Senegal - Payment Processors Operational
South Africa - Payment Processors Operational
Tanzania - Payment Processors Operational
Turkey - Payment Processors Operational
Uganda - Payment Processor Operational
United Arab Emirates (UAE) - Payment Processors Operational
Zambia - Payment Processors Operational
Zimbabwe - Payment Processors Operational
APAC Payment processing partners Operational
Bangladesh - Payment Processors Operational
China - Payment Processors Operational
India - Payment Processors Operational
Indonesia - Payment Processors Operational
Japan - Payment Processors Operational
Malaysia - Payment Processors Operational
Pakistan - Payment Processors Operational
Philippines - Payment Processors Operational
Thailand - Payment Processors Operational
Vietnam - Payment Processors Operational
dLocal Operational
90 days ago
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dLocal API Operational
dLocal Merchant Dashboard Operational
dLocal website Operational
Redirect Payments Operational
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100.0 % uptime
Today
dLocal Sandbox Operational
90 days ago
100.0 % uptime
Today
Sandbox - dLocal Merchant Dashboard Operational
90 days ago
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Sandbox - dLocal API Operational
90 days ago
100.0 % uptime
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Twilio SMS, Latin America Operational
Twilio SMS Operational
Twilio PHONE NUMBERS Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

NG Interswitch Scheduled Maintenance Mar 7, 2026 21:00-22:00 GMT-03:00

This is a planned maintenance activity from the partner and during the period there may be disruptions to payment processing
Posted on Mar 04, 2026 - 14:00 GMT-03:00

ABSA bank scheduled maintenance Mar 8, 2026 00:00-06:00 GMT-03:00

Services will be affected intermittently for the duration of the maintenance.
Posted on Mar 06, 2026 - 10:59 GMT-03:00

ACH (PSE) services maintenance scheduled Mar 8, 2026 00:30-04:30 GMT-03:00

→ Total unavailability of the service: March 8, between 02:30 and 02:45.

→ Intermittent service: between 02:45 and 03:30.

Posted on Mar 04, 2026 - 19:37 GMT-03:00

Redeban (Refunds) services maintenance scheduled Mar 8, 2026 02:00-07:30 GMT-03:00

Redeban will be undergoing scheduled maintenance, and there will be service unavailability for the SAC, SAC API, and Refunds services.
Posted on Mar 04, 2026 - 16:48 GMT-03:00

ACH (PSE) services maintenance scheduled Mar 8, 2026 05:00-06:30 GMT-03:00

ACH (PSE) will be undergoing scheduled maintenance and could present some intermittences.
Posted on Mar 02, 2026 - 09:58 GMT-03:00

ACH (PSE) services maintenance scheduled Mar 9, 2026 00:00-00:15 GMT-03:00

ACH (PSE) will be undergoing scheduled maintenance and could present some intermittences.
Posted on Mar 02, 2026 - 10:00 GMT-03:00

BIND CVU Bank Transfer Argentina Services Maintenances Mar 9, 2026 00:00-02:00 GMT-03:00

During the scheduled time, there will be a cut of service
Posted on Mar 04, 2026 - 14:07 GMT-03:00

ACH (PSE) services maintenance scheduled Mar 9, 2026 03:00-06:00 GMT-03:00

ACH (PSE) will be undergoing scheduled maintenance and could present some intermittences.
Posted on Mar 02, 2026 - 10:02 GMT-03:00

Niubiz services maintenance scheduled Mar 9, 2026 05:00-06:00 GMT-03:00

We will be undergoing scheduled maintenance during this time.
Posted on Mar 07, 2026 - 07:20 GMT-03:00

BAC GT Maintenance Mar 9, 2026 07:00-10:30 GMT-03:00

Routine procedure. May experience an interruption of approximately 3 minutes or less. BAC will be monitoring the situation.
Posted on Mar 05, 2026 - 16:28 GMT-03:00

Pago Efectivo (Perú) services maintenance scheduled Mar 9, 2026 08:00-09:00 GMT-03:00

Pago Efectivo will be undergoing mantainances during the selected time.
Posted on Mar 06, 2026 - 15:35 GMT-03:00

Cellulant Service Improvement Notification Mar 9, 2026 16:00-17:00 GMT-03:00

This is a maintenance to mitigate checkout request creation failures and ensure uninterrupted service
Posted on Mar 06, 2026 - 12:35 GMT-03:00

Cellulant Checkout Maintenance Notification Mar 9, 2026 17:00-18:00 GMT-03:00

This is a maintenance to fix a bug on refunds leading to false positives.
No downtime is expected during the maintenance.

Posted on Mar 06, 2026 - 11:00 GMT-03:00

Transbank (CL) scheduled maintenance Mar 9, 2026 23:00 - Mar 10, 2026 07:00 GMT-03:00

TBK will be undergoing mantainances on its Webpay and Onepay services on the schedulced time
Posted on Mar 06, 2026 - 11:35 GMT-03:00

ACH (PSE) services maintenance scheduled Mar 10, 2026 02:00-06:00 GMT-03:00

Please note that ACH (PSE) will undergo scheduled maintenance and may experience intermittent disruptions. The service will be fully unavailable from 2:00 AM to 5:00 AM (GMT-3) on March 10.
Posted on Mar 04, 2026 - 16:59 GMT-03:00

Redeban - Programmed Activity Mar 10, 2026 02:00-05:00 GMT-03:00

A scheduled maintenance will be performed on the central communications equipment between Redeban and financial institutions. This maintenance may cause intermittent connection disruptions (intermittent period of up to 3 minutes.
Posted on Mar 04, 2026 - 19:44 GMT-03:00

Pago Efectivo (Perú) services maintenance scheduled Mar 10, 2026 05:00-08:00 GMT-03:00

Pago Efectivo will be undergoing mantainances on the scheduled times on QR solution
Posted on Mar 06, 2026 - 14:33 GMT-03:00

BAC GT Maintenance Mar 10, 2026 07:00-10:30 GMT-03:00

Routine procedure. May experience an interruption of approximately 3 minutes or less. BAC will be monitoring the situation.
Posted on Mar 05, 2026 - 16:29 GMT-03:00

BAC GT Maintenance Mar 11, 2026 07:00-10:30 GMT-03:00

Routine procedure. May experience an interruption of approximately 3 minutes or less. BAC will be monitoring the situation.
Posted on Mar 05, 2026 - 16:30 GMT-03:00

ACH (PSE) services maintenance scheduled Mar 12, 2026 01:00-04:00 GMT-03:00

ACH (PSE) will be undergoing scheduled maintenance and could present some intermittences.
Posted on Mar 03, 2026 - 22:28 GMT-03:00

BAC GT Maintenance Mar 12, 2026 07:00-10:30 GMT-03:00

Routine procedure. May experience an interruption of approximately 3 minutes or less. BAC will be monitoring the situation.
Posted on Mar 05, 2026 - 16:31 GMT-03:00

ACH (PSE) services maintenance scheduled Mar 13, 2026 01:00-04:00 GMT-03:00

ACH (PSE) will be undergoing scheduled maintenance and could present some intermittences.
Posted on Mar 03, 2026 - 22:29 GMT-03:00

BAC GT Maintenance Mar 13, 2026 07:00-10:30 GMT-03:00

Routine procedure. May experience an interruption of approximately 3 minutes or less. BAC will be monitoring the situation.
Posted on Mar 05, 2026 - 16:31 GMT-03:00

ACH (PSE) services maintenance scheduled Mar 15, 2026 01:30-03:30 GMT-03:00

Please note that ACH (PSE) will undergo scheduled maintenance and may experience intermittent disruptions. The service will be fully unavailable from 2:00 AM to 2:30 AM (GMT-3) on March 15.
Posted on Mar 03, 2026 - 22:33 GMT-03:00

ACH (PSE) services maintenance scheduled Mar 16, 2026 01:30-03:30 GMT-03:00

Please note that ACH (PSE) will undergo scheduled maintenance and may experience intermittent disruptions. The service will be fully unavailable from 2:00 AM to 2:30 AM (GMT-3) on March 16.
Posted on Mar 03, 2026 - 22:35 GMT-03:00

Peach planned maintenance - 18 March 2026 Mar 18, 2026 22:00 - Mar 19, 2026 02:00 GMT-03:00

Upcoming scheduled maintenance notice

Our platform team will be performing a failover test on Thursday, 18 March 2026. Processing could be interrupted for a few seconds only.

Start time: Mar 18, 22:00 SAST

Estimated duration: 4 hours

Components affected: Peach card processing platform

Posted on Mar 06, 2026 - 09:54 GMT-03:00

Peach - Scheduled Maintenance Mar 18, 2026 22:00-23:00 GMT-03:00

Services may be affected during the maintenance window for a few minutes.
Posted on Mar 06, 2026 - 08:31 GMT-03:00

PSE services maintenance scheduled Mar 21, 2026 23:00 - Mar 22, 2026 07:00 GMT-03:00

Please note that ACH (PSE) will undergo scheduled maintenance and may experience intermittent disruptions. The service will be fully unavailable from 2:00 AM to 5:00 AM (GMT-3) on March 22.
Posted on Feb 26, 2026 - 20:58 GMT-03:00

Planned Maintenance: Mastercard Gateway - EU Apr 16, 2026 00:00-01:00 GMT-03:00

Mastercard teams will perform planned maintenance on Mastercard Gateway.
During the maintenance, there might be an increase in transaction timeouts and/or failed transactions for approximately 01 minute.

Posted on Feb 25, 2026 - 08:33 GMT-03:00
Mar 7, 2026
Completed - The scheduled maintenance has been completed.
Mar 7, 08:00 GMT-03:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 7, 05:00 GMT-03:00
Scheduled - Pago Efectivo will be undergoing mantainances on the scheduled times
Mar 6, 14:32 GMT-03:00
Resolved - This incident has been resolved.
Mar 7, 03:40 GMT-03:00
Investigating - We have identified some processing issues with OPENPAY in MEXICO. We have contacted the processor and we will provide an update as soon as it becomes available.
Mar 7, 03:31 GMT-03:00
Completed - The scheduled maintenance has been completed.
Mar 7, 02:30 GMT-03:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 7, 02:05 GMT-03:00
Scheduled - ACH (PSE) will be undergoing scheduled maintenance and the service will be fully unavailable
Mar 3, 22:25 GMT-03:00
Completed - The scheduled maintenance has been completed.
Mar 7, 02:10 GMT-03:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 7, 00:00 GMT-03:00
Scheduled - Izipay will be undergoing mantainances during the established times.
Mar 6, 17:26 GMT-03:00
Mar 6, 2026
Resolved - This incident has been resolved.
Mar 6, 23:26 GMT-03:00
Investigating - We have identified some processing issues with BANCO DE CREDITO DEL PERU in PERU. We have contacted the processor and we will provide an update as soon as it becomes available.
Mar 6, 23:04 GMT-03:00
Resolved - This incident has been resolved.
Mar 6, 17:21 GMT-03:00
Investigating - We have identified some processing issues with MPESA in KENYA. We have contacted the processor and we will provide an update as soon as it becomes available.
Mar 6, 15:14 GMT-03:00
Completed - The scheduled maintenance has been completed.
Mar 6, 17:01 GMT-03:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 6, 16:01 GMT-03:00
Scheduled - We will be undergoing scheduled maintenance during this time.
Mar 6, 16:00 GMT-03:00
Resolved - This incident has been resolved.
Mar 6, 11:06 GMT-03:00
Investigating - We have identified some processing issues with MPESA in KENYA. We have contacted the processor and we will provide an update as soon as it becomes available.
Mar 6, 10:20 GMT-03:00
Resolved - This incident has been resolved.
Mar 6, 08:22 GMT-03:00
Investigating - We have identified some processing issues with PINELABS in INDIA. We have contacted the processor and we will provide an update as soon as it becomes available.
Mar 6, 08:14 GMT-03:00
Resolved - This incident has been resolved.
Mar 6, 08:19 GMT-03:00
Identified - The issue has been identified and a fix is being implemented.
Mar 6, 05:58 GMT-03:00
Resolved - This incident has been resolved.
Mar 6, 08:07 GMT-03:00
Update - We are continuing to investigate this issue.
Mar 6, 06:20 GMT-03:00
Investigating - We have identified some processing issues with ZENITH BANK in NIGERIA. We have contacted the processor and we will provide an update as soon as it becomes available.
Mar 6, 04:13 GMT-03:00
Completed - The scheduled maintenance has been completed.
Mar 6, 06:00 GMT-03:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 6, 01:00 GMT-03:00
Scheduled - The transfer platform will not be able to send or receive payments.
Feb 27, 18:45 GMT-03:00
Completed - The scheduled maintenance has been completed.
Mar 6, 05:00 GMT-03:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 6, 01:01 GMT-03:00
Scheduled - TuCompra will be undergoing scheduled maintenance and could present some intermittences.
Mar 2, 21:39 GMT-03:00
Resolved - This incident has been resolved.
Mar 6, 03:22 GMT-03:00
Investigating - We have identified some processing issues with Simpaisa in Pakistan. We have contacted the processor and we will provide an update as soon as it becomes available.
Mar 6, 02:42 GMT-03:00
Completed - The scheduled maintenance has been completed.
Mar 6, 00:00 GMT-03:00
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Mar 5, 23:29 GMT-03:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 5, 23:00 GMT-03:00
Scheduled - Scheduled maintenance on the PIX payins and maybe payouts system for improvements and infrastructure updates. There may be brief service interruptions during this time.
Mar 3, 13:46 GMT-03:00
Mar 5, 2026
Resolved - This incident has been resolved.
Mar 5, 23:29 GMT-03:00
Investigating - We have identified some processing issues with Issuer PICPAY in Brazil. We have contacted the processor and we will provide an update as soon as it becomes available.
Mar 5, 23:19 GMT-03:00
Completed - The scheduled maintenance has been completed.
Mar 5, 20:00 GMT-03:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 5, 19:00 GMT-03:00
Scheduled - Please note that Stitch will be undergoing scheduled maintenance

During this time, we do not expect any downtime with services linked to the Stitch API.

The estimated window of maintenance will be under 60 minutes.

Start time: Mar 5,

Estimated duration: 1 hour

Components affected: Stitch - Stitch API

Mar 4, 08:18 GMT-03:00
Resolved - This incident has been resolved.
Mar 5, 14:36 GMT-03:00
Investigating - We have identified some processing issues with PICPAY in BRAZIL. We have contacted the processor and we will provide an update as soon as it becomes available.
Mar 5, 12:46 GMT-03:00
Resolved - This incident has been resolved.
Mar 5, 12:18 GMT-03:00
Update - We continue to have issues in Cashfree , we will share more updates as soon as we have them.
Mar 5, 11:08 GMT-03:00
Update - We continue to have issues in Cashfree , we will share more updates as soon as we have them .
Mar 5, 08:38 GMT-03:00
Update - We are still working on solving the incidnet. We will keep you posted.
Mar 5, 04:42 GMT-03:00
Update - We are still working on solving the incidnet. We will keep you posted.
Mar 4, 20:56 GMT-03:00
Update - We are continuing to investigate the incident
Mar 4, 19:41 GMT-03:00
Update - We are continuing to investigate the incident
Mar 4, 18:05 GMT-03:00
Investigating - We have identified some processing issues with UPI Payment method in INDIA. We have contacted the processor and we will provide an update as soon as it becomes available.
Mar 4, 17:07 GMT-03:00
Resolved - This incident has been resolved.
Mar 5, 11:36 GMT-03:00
Investigating - We have identified some processing issues with PICPAY in BRAZIL. We have contacted the processor and we will provide an update as soon as it becomes available.
Mar 5, 10:39 GMT-03:00
Resolved - This incident has been resolved.
Mar 5, 10:08 GMT-03:00
Investigating - We have identified some processing issues with PICPAY in BRAZIL. We have contacted the processor and we will provide an update as soon as it becomes available.
Mar 5, 07:39 GMT-03:00
Resolved - This incident has been resolved.
Mar 5, 07:32 GMT-03:00
Investigating - We are currently investigating this issue.
Mar 5, 06:51 GMT-03:00
Completed - The scheduled maintenance has been completed.
Mar 5, 06:00 GMT-03:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 5, 03:00 GMT-03:00
Scheduled - During this period, the following services will be impacted:

• Transactional Financial Link
• Financial Link for inquiries
• Technology Integration Services
• Web Inquiry Services
• CoDi®
• CoDi Web
• DIMO
• Bill Payments
• PLD validation service for account onboarding (Whitelist, applies only to Indirect Participation)

Sending and receiving transactions will NOT be available. We recommend placing outbound transactions on hold until services are restored.

Mar 4, 14:50 GMT-03:00
Resolved - This incident has been resolved.
Mar 5, 04:57 GMT-03:00
Investigating - We have identified some processing issues with Cielo in Brazil. We have contacted the processor and we will provide an update as soon as it becomes available.
Mar 5, 04:12 GMT-03:00
Resolved - This incident has been resolved.
Mar 5, 04:21 GMT-03:00
Investigating - We have identified some processing issues with MPESA in KENYA. We have contacted the processor and we will provide an update as soon as it becomes available.
Mar 5, 03:57 GMT-03:00
Resolved - This incident has been resolved.
Mar 5, 02:58 GMT-03:00
Investigating - We have identified some processing issues with KUSHKI in ECUADOR. We have contacted the processor and we will provide an update as soon as it becomes available.
Mar 5, 02:43 GMT-03:00
Completed - The scheduled maintenance has been completed.
Mar 5, 02:15 GMT-03:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 5, 01:15 GMT-03:00
Scheduled - We will be undergoing maintenance during this time.
Mar 3, 10:00 GMT-03:00
Completed - The scheduled maintenance has been completed.
Mar 5, 00:00 GMT-03:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 4, 22:00 GMT-03:00
Scheduled - Webpay plus service will be undergoing mantainance
Mar 3, 15:36 GMT-03:00
Mar 4, 2026
Resolved - This incident has been resolved.
Mar 4, 20:25 GMT-03:00
Investigating - We have identified some processing issues with AIRTEL in KENYA. We have contacted the processor and we will provide an update as soon as it becomes available.
Mar 4, 19:14 GMT-03:00
Resolved - This incident has been resolved.
Mar 4, 18:46 GMT-03:00
Update - We are continuing to investigate this issue. we will keep you posted
Mar 4, 18:41 GMT-03:00
Update - We are continuing to investigate this issue.
Mar 4, 14:54 GMT-03:00
Update - We are continuing to investigate this issue.
Mar 4, 12:58 GMT-03:00
Update - We are continuing to investigate this issue.
Mar 4, 10:38 GMT-03:00
Investigating - We have identified some processing issues with NUMBERS in PAKISTAN. We have contacted the processor and we will provide an update as soon as it becomes available.
Mar 4, 08:03 GMT-03:00
Completed - The scheduled maintenance has been completed.
Mar 4, 18:00 GMT-03:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 4, 16:00 GMT-03:00
Scheduled - We will be undergoing scheduled maintenance during this time.
Mar 4, 13:20 GMT-03:00
Resolved - This incident has been resolved.
Mar 4, 17:13 GMT-03:00
Update - Processor continues investigating the issue
Mar 4, 15:39 GMT-03:00
Update - Processor continues investigating the issue
Mar 4, 13:43 GMT-03:00
Update - We are continuing to investigate this issue.
Mar 4, 12:13 GMT-03:00
Investigating - We have identified some processing issues with LAFISE in Costa Rica and Panama. We have contacted the processor and we will provide an update as soon as it becomes available.
Mar 4, 12:05 GMT-03:00
Completed - The scheduled maintenance has been completed.
Mar 4, 08:00 GMT-03:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 4, 07:00 GMT-03:00
Scheduled - Movii (Glic) will undergo scheduled maintenance. Services will remain fully operational during this time as we don’t expect any downtim
Mar 2, 21:41 GMT-03:00
Resolved - This incident has been resolved.
Mar 4, 04:29 GMT-03:00
Investigating - We have identified some processing issues with BANCO INTER S.A. in Brazil. We have contacted the processor and we will provide an update as soon as it becomes available.
Mar 4, 03:44 GMT-03:00
Resolved - This incident has been resolved.
Mar 4, 03:05 GMT-03:00
Investigating - We have identified some processing issues with Interswitch in Nigeria. We have contacted the processor and we will provide an update as soon as it becomes available.
Mar 4, 02:18 GMT-03:00
Mar 3, 2026
Resolved - This incident has been resolved.
Mar 3, 20:32 GMT-03:00
Investigating - We have identified some processing issues with VNPAY in VIETNAM. We have contacted the processor and we will provide an update as soon as it becomes available.
Mar 3, 18:42 GMT-03:00
Resolved - This incident has been resolved.
Mar 3, 10:43 GMT-03:00
Investigating - We have identified some processing issues with BUDPAY in NIGERIA. We have contacted the processor and we will provide an update as soon as it becomes available.
Mar 3, 08:31 GMT-03:00
Resolved - This incident has been resolved.
Mar 3, 09:33 GMT-03:00
Update - We continue to have issues with Lafise , processor is contacted and we will share more information soon .
Mar 3, 06:40 GMT-03:00
Investigating - We have identified some processing issues with LAFISE in Costa Rica. We have contacted the processor and we will provide an update as soon as it becomes available.
Mar 2, 21:22 GMT-03:00
Completed - The scheduled maintenance has been completed.
Mar 3, 08:00 GMT-03:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 3, 07:00 GMT-03:00
Scheduled - Movii (Glic) will undergo scheduled maintenance. Services will remain fully operational during this time as we don’t expect any downtim
Mar 2, 21:42 GMT-03:00
Resolved - This incident has been resolved.
Mar 3, 03:40 GMT-03:00
Update - we are still working on solving the incident.
Mar 2, 18:32 GMT-03:00
Update - we are continuing to check the incident. we will keep you posted
Mar 2, 15:11 GMT-03:00
Investigating - We have identified some processing issues with SERVIPAG in CHILE. We have contacted the processor and we will provide an update as soon as it becomes available.
Mar 2, 13:10 GMT-03:00
Completed - The scheduled maintenance has been completed.
Mar 3, 02:00 GMT-03:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 2, 23:00 GMT-03:00
Scheduled - TBK will be undergoing mantainence on the Webpay Tokenized payment gateway
Feb 27, 12:19 GMT-03:00
Resolved - This incident has been resolved.
Mar 3, 00:20 GMT-03:00
Investigating - We have identified some processing issues with BANCOPPEL S.A. INSTITUCION DE BANCA MULT in MEXICO. We have contacted the processor and we will provide an update as soon as it becomes available.
Mar 3, 00:05 GMT-03:00
Mar 2, 2026
Resolved - This incident has been resolved.
Mar 2, 23:45 GMT-03:00
Investigating - We have identified some processing issues with Banco de Credito del Peru in PERU. We have contacted the processor and we will provide an update as soon as it becomes available.
Mar 2, 23:19 GMT-03:00
Completed - The scheduled maintenance has been completed.
Mar 2, 17:00 GMT-03:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 2, 16:00 GMT-03:00
Scheduled - The processor has scheduled a maintenance to mitigate payment processing delays and ensure uninterrupted service.
There is no expected downtime during the maintenance window.

Feb 25, 11:13 GMT-03:00
Resolved - This incident has been resolved.
Mar 2, 07:55 GMT-03:00
Investigating - We have identified some processing issues with NIUBIZ in PERU. We have contacted the processor and we will provide an update as soon as it becomes available.
Mar 2, 07:05 GMT-03:00
Resolved - This incident has been resolved.
Mar 2, 07:51 GMT-03:00
Investigating - We are currently investigating this issue.
Mar 2, 06:23 GMT-03:00
Completed - The scheduled maintenance has been completed.
Mar 2, 06:00 GMT-03:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 2, 03:00 GMT-03:00
Scheduled - ACH (PSE) will be undergoing scheduled maintenance and could present some intermittences.
Mar 1, 16:33 GMT-03:00
Completed - The scheduled maintenance has been completed.
Mar 2, 05:00 GMT-03:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 1, 23:00 GMT-03:00
Scheduled - TBK will be undergoing mantainence on the Webpay Tokenized payment gateway
Feb 27, 12:18 GMT-03:00
Resolved - This incident has been resolved.
Mar 2, 02:28 GMT-03:00
Investigating - We have identified some processing issues with CREDIBANCO in COLOMBIA. We have contacted the processor and we will provide an update as soon as it becomes available.
Mar 2, 02:18 GMT-03:00
Completed - The scheduled maintenance has been completed.
Mar 2, 01:00 GMT-03:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 2, 00:00 GMT-03:00
Scheduled - Credibanco will be undergoing scheduled maintenance, during which Visa, MasterCard, and Amex processing may experience some intermittency.
Feb 20, 13:32 GMT-03:00
Resolved - This incident has been resolved.
Mar 2, 00:33 GMT-03:00
Investigating - We are currently investigating this issue.
Mar 1, 23:54 GMT-03:00
Completed - The scheduled maintenance has been completed.
Mar 2, 00:10 GMT-03:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 2, 00:00 GMT-03:00
Scheduled - ACH (PSE) will be undergoing scheduled maintenance and could present some intermittences.
Mar 1, 16:30 GMT-03:00
Mar 1, 2026
Resolved - This incident has been resolved.
Mar 1, 23:32 GMT-03:00
Investigating - We are currently investigating this issue.
Mar 1, 23:26 GMT-03:00
Resolved - This incident has been resolved.
Mar 1, 15:26 GMT-03:00
Investigating - We have identified some processing issues with PSE in COLOMBIA. We have contacted the processor and we will provide an update as soon as it becomes available.
Mar 1, 11:00 GMT-03:00
Resolved - This incident has been resolved.
Mar 1, 15:25 GMT-03:00
Investigating - We have identified some processing issues with AI BARID in MOROCCO. We have contacted the processor and we will provide an update as soon as it becomes available.
Mar 1, 14:02 GMT-03:00
Resolved - This incident has been resolved.
Mar 1, 10:16 GMT-03:00
Investigating - We have identified some processing issues with FAWRY in EGYPT. We have contacted the processor and we will provide an update as soon as it becomes available.
Mar 1, 07:53 GMT-03:00
Resolved - This incident has been resolved.
Mar 1, 07:27 GMT-03:00
Investigating - We have identified some processing issues with MPESA in KENYA. We have contacted the processor and we will provide an update as soon as it becomes available.
Mar 1, 05:48 GMT-03:00
Completed - The scheduled maintenance has been completed.
Mar 1, 06:00 GMT-03:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 1, 03:00 GMT-03:00
Scheduled - ACH (PSE) will be undergoing scheduled maintenance and could present some intermittences.
Feb 27, 13:07 GMT-03:00
Completed - The scheduled maintenance has been completed.
Mar 1, 00:15 GMT-03:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 1, 00:00 GMT-03:00
Scheduled - ACH (PSE) will be undergoing scheduled maintenance and could present some intermittences.
Feb 27, 12:29 GMT-03:00
Feb 28, 2026
Completed - The scheduled maintenance has been completed.
Feb 28, 22:30 GMT-03:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 28, 19:30 GMT-03:00
Scheduled - We will be undergoing scheduled maintenance during this time.
Feb 27, 20:54 GMT-03:00
Resolved - This incident has been resolved.
Feb 28, 17:22 GMT-03:00
Investigating - We have identified some processing issues with BBVA BANCOMER S.A. in MEXICO. We have contacted the processor and we will provide an update as soon as it becomes available.
Feb 28, 17:02 GMT-03:00
Resolved - This incident has been resolved.
Feb 28, 16:35 GMT-03:00
Investigating - We have identified some processing issues with BBVA BANCOMER S.A. in MEXICO. We have contacted the processor and we will provide an update as soon as it becomes available.
Feb 28, 16:18 GMT-03:00
Resolved - This incident has been resolved.
Feb 28, 10:01 GMT-03:00
Investigating - We have identified some processing issues with Card Gakk in Bangladesh. We have contacted the processor and we will provide an update as soon as it becomes available.
Feb 28, 09:31 GMT-03:00
Resolved - This incident has been resolved.
Feb 28, 09:56 GMT-03:00
Update - We continue to face delays in Bancolombia , we will update as soon as we hear from them .
Feb 28, 08:39 GMT-03:00
Investigating - We have identified some processing issues with Bancolombia in COLOMBIA. We have contacted the processor and we will provide an update as soon as it becomes available.
Feb 28, 07:15 GMT-03:00
Resolved - This incident has been resolved.
Feb 28, 07:05 GMT-03:00
Investigating - We have identified some processing issues with Bancolombia in COLOMBIA. We have contacted the processor and we will provide an update as soon as it becomes available.
Feb 28, 06:10 GMT-03:00
Completed - The scheduled maintenance has been completed.
Feb 28, 06:30 GMT-03:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 28, 05:00 GMT-03:00
Scheduled - ACH (PSE) will be undergoing scheduled maintenance and could present some intermittences.
Feb 27, 12:28 GMT-03:00
Feb 27, 2026
Resolved - This incident has been resolved.
Feb 27, 14:07 GMT-03:00
Investigating - We have identified some processing issues with Getnet in CHILE. We have contacted the processor and we will provide an update as soon as it becomes available.
Feb 27, 13:37 GMT-03:00
Resolved - This incident has been resolved.
Feb 27, 13:12 GMT-03:00
Update - We continue to have issue with Interswitch , we will update once we have more updates in comment.
Feb 27, 11:07 GMT-03:00
Investigating - We have identified some processing issues with Interswitch in Nigeria. We have contacted the processor and we will provide an update as soon as it becomes available.
Feb 27, 09:34 GMT-03:00
Completed - The scheduled maintenance has been completed.
Feb 27, 10:30 GMT-03:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 27, 07:00 GMT-03:00
Scheduled - Routine procedure; may cause Intermittent outages of approximately 3 minutes or less.
Feb 23, 14:36 GMT-03:00
Resolved - This incident has been resolved.
Feb 27, 08:13 GMT-03:00
Investigating - We have identified some processing issues with NIUBIZ in PERU. We have contacted the processor and we will provide an update as soon as it becomes available.
Feb 27, 06:45 GMT-03:00
Feb 26, 2026
Resolved - This incident has been resolved.
Feb 26, 16:28 GMT-03:00
Investigating - We have identified some processing issues with REDEBAN in COLOMBIA. We have contacted the processor and we will provide an update as soon as it becomes available.
Feb 26, 13:58 GMT-03:00
Resolved - This incident has been resolved.
Feb 26, 13:35 GMT-03:00
Update - We continue to have issue with Bancolombia , we will update once we have more updates in comment.
Feb 26, 12:20 GMT-03:00
Update - Bancolombia continues to experience internal issues that are affecting its PSE service. The bank’s technical team is carrying out activities to stabilize the service
Feb 26, 09:21 GMT-03:00
Investigating - We have identified some processing issues with PSE in COLOMBIA. We have contacted the processor and we will provide an update as soon as it becomes available.
Feb 26, 07:53 GMT-03:00
Resolved - This incident has been resolved.
Feb 26, 12:46 GMT-03:00
Investigating - We have identified some processing issues with REDEBAN in COLOMBIA. We have contacted the processor and we will provide an update as soon as it becomes available.
Feb 26, 10:39 GMT-03:00
Completed - The scheduled maintenance has been completed.
Feb 26, 10:30 GMT-03:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 26, 07:01 GMT-03:00
Scheduled - Routine procedure; may cause Intermittent outages of approximately 3 minutes or less.
Feb 23, 14:34 GMT-03:00
Completed - The scheduled maintenance has been completed.
Feb 26, 07:00 GMT-03:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 26, 05:01 GMT-03:00
Scheduled - Nequi will be undergoing scheduled maintenance, and the service will be fully unavailable during this period.
There will be no access to the app or any of our services, including the Nequi and PSE payments

Feb 23, 21:22 GMT-03:00
Completed - The scheduled maintenance has been completed.
Feb 26, 05:03 GMT-03:00
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Feb 26, 01:41 GMT-03:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 26, 01:00 GMT-03:00
Scheduled - Issuer Bancolombia will be undergoing scheduled maintenance, during PSE ACH processing may experience some intermittency.
Feb 26, 00:37 GMT-03:00
Completed - The scheduled maintenance has been completed.
Feb 26, 05:00 GMT-03:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 26, 03:00 GMT-03:00
Scheduled - We will be undergoing maintenance during this time.
Feb 25, 09:48 GMT-03:00
Completed - The scheduled maintenance has been completed.
Feb 26, 04:00 GMT-03:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 25, 23:00 GMT-03:00
Scheduled - During this maintenance window, the transfer platform may experience interruptions.
Feb 24, 11:49 GMT-03:00
Resolved - This incident has been resolved.
Feb 26, 02:16 GMT-03:00
Investigating - We have identified some processing issues with ARCUS in MEXICO. We have contacted the processor and we will provide an update as soon as it becomes available.
Feb 26, 01:48 GMT-03:00
Completed - The scheduled maintenance has been completed.
Feb 26, 01:00 GMT-03:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 26, 00:00 GMT-03:00
Scheduled - Credibanco will be undergoing scheduled maintenance, during which Visa, MasterCard, and Amex processing may experience some intermittency.
Feb 16, 16:45 GMT-03:00
Feb 25, 2026
Resolved - This incident has been resolved.
Feb 25, 22:15 GMT-03:00
Update - We are continue to investigating the incident.
Feb 25, 20:58 GMT-03:00
Investigating - We have identified some processing issues with AIRTEL in KENYA. We have contacted the processor and we will provide an update as soon as it becomes available.
Feb 25, 19:09 GMT-03:00
Resolved - This incident has been resolved.
Feb 25, 21:49 GMT-03:00
Update - The processor is still working on the incident.
Feb 25, 20:24 GMT-03:00
Investigating - We have identified some processing issues with NUMBERS in PAKISTAN. We have contacted the processor and we will provide an update as soon as it becomes available.
Feb 25, 17:53 GMT-03:00
Completed - The scheduled maintenance has been completed.
Feb 25, 10:30 GMT-03:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 25, 07:00 GMT-03:00
Scheduled - Routine procedure; may cause Intermittent outages of approximately 3 minutes or less.
Feb 23, 14:34 GMT-03:00
Completed - The scheduled maintenance has been completed.
Feb 25, 06:00 GMT-03:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 25, 05:01 GMT-03:00
Scheduled - Nequi will be undergoing scheduled maintenance, and the service will be fully unavailable during this period.
There will be no access to the app or any of our services, including the Nequi Visa Debit Card, PSE payments, or our APIs.

Feb 17, 15:47 GMT-03:00
Completed - The scheduled maintenance has been completed.
Feb 25, 06:00 GMT-03:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 25, 02:01 GMT-03:00
Scheduled - Under the scheduled time, there will be a cut of service
Feb 23, 18:03 GMT-03:00
Completed - The scheduled maintenance has been completed.
Feb 25, 05:00 GMT-03:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 25, 02:00 GMT-03:00
Scheduled - Please note that ACH (PSE) will undergo scheduled maintenance the service will be fully unavailable
Feb 23, 00:01 GMT-03:00
Completed - The scheduled maintenance has been completed.
Feb 25, 04:00 GMT-03:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 25, 03:00 GMT-03:00
Scheduled - During this period, the following services will be impacted:

Transactional Financial Link
Financial Link for inquiries
Technology Integration Services
Web Inquiry Services
CoDi®
CoDi Web
DIMO
Bill Payments
PLD validation service for account onboarding (Whitelist, applies only to Indirect Participation)

Sending and receiving transactions will NOT be available.

Feb 24, 11:45 GMT-03:00
Resolved - This incident has been resolved.
Feb 25, 02:37 GMT-03:00
Investigating - We have identified some processing issues with MFS in KENYA. We have contacted the processor and we will provide an update as soon as it becomes available.
Feb 25, 02:32 GMT-03:00
Resolved - This incident has been resolved.
Feb 25, 00:12 GMT-03:00
Investigating - We have identified some processing issues with AIRTEL in KENYA. We have contacted the processor and we will provide an update as soon as it becomes available.
Feb 24, 23:00 GMT-03:00
Feb 24, 2026
Completed - The scheduled maintenance has been completed.
Feb 24, 20:00 GMT-03:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 24, 19:00 GMT-03:00
Scheduled - Please note that Stitch will be undergoing scheduled maintenance

During this time, we do not expect any downtime with services linked to the Stitch API.

The estimated window of maintenance will be under 60 minutes.

Start: Feb 24, 19:00

Estimated duration: 1 hour

Components affected: Stitch - Stitch API

Feb 23, 06:19 GMT-03:00
Resolved - This incident has been resolved.
Feb 24, 19:51 GMT-03:00
Update - The processor has acknowledged the incident and they're looking into it with their specialists
Feb 24, 19:23 GMT-03:00
Investigating - We have identified some processing issues with REDEBAN in COLOMBIA. We have contacted the processor and we will provide an update as soon as it becomes available.
Feb 24, 17:50 GMT-03:00
Resolved - This incident has been resolved.
Feb 24, 16:06 GMT-03:00
Investigating - We have identified some processing issues with PINELABS in INDIA. We have contacted the processor and we will provide an update as soon as it becomes available.
Feb 24, 16:02 GMT-03:00
Completed - The scheduled maintenance has been completed.
Feb 24, 10:30 GMT-03:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 24, 07:00 GMT-03:00
Scheduled - Routine procedure; may cause Intermittent outages of approximately 3 minutes or less.
Feb 23, 14:31 GMT-03:00
Completed - The scheduled maintenance has been completed.
Feb 24, 09:01 GMT-03:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 24, 01:00 GMT-03:00
Scheduled - During the scheduled time, service may present intermittencies
Feb 20, 13:06 GMT-03:00
Completed - The scheduled maintenance has been completed.
Feb 24, 09:00 GMT-03:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 24, 01:01 GMT-03:00
Scheduled - We will be undergoing schedule maintenance at this time
Feb 20, 12:11 GMT-03:00
Resolved - This incident has been resolved.
Feb 24, 08:39 GMT-03:00
Update - We would like to inform you that Bancolombia continues to experience internal issues affecting its PSE service. The bank's technical team is working to stabilize the service. We will provide updates through this channel as soon as we receive updates from the bank.
Feb 24, 06:18 GMT-03:00
Update - We would like to inform you that Bancolombia continues to experience internal issues affecting its PSE service. The bank's technical team is working to stabilize the service. We will provide updates through this channel as soon as we receive updates from the bank.
Feb 24, 02:47 GMT-03:00
Update - We would like to inform you that Bancolombia continues to experience internal issues affecting its PSE service. The bank's technical team is working to stabilize the service. We will provide updates through this channel as soon as we receive updates from the bank.
Feb 23, 22:10 GMT-03:00
Update - We inform you that Bancolombia continues to experience internal issues; the Bancolombia 's technical team is working to stabilize the service.
Feb 23, 20:13 GMT-03:00
Update - Bancolombia continues to experience service disruptions; Bancolombia's technical team is working to stabilize the service.
Feb 23, 19:12 GMT-03:00
Update - Bancolombia continues to have the issue in payment processing, Bancolombia's technical team is working to stabilize the service.
Feb 23, 17:24 GMT-03:00
Update - Bancolombia continues to experience service disruptions; Bancolombia's technical team is working to stabilize the service.
Feb 23, 15:20 GMT-03:00
Update - We are continuing to investigate this issue.
Feb 23, 13:56 GMT-03:00
Update - Bancolombia continues to have the issue in payment processing, Bancolombia's technical team is working to stabilize the service.
Feb 23, 12:50 GMT-03:00
Update - We inform you that Bancolombia continues to experience service disruptions; Bancolombia's technical team is working to stabilize the service.
Feb 23, 09:15 GMT-03:00
Update - Bancolombia continues to experience issues with payment processing. We are still awaiting an update from the processors.
Feb 23, 06:59 GMT-03:00
Update - Bancolombia continues to have the issue in payment processing , we will update here as soon as we hear from them .
Feb 23, 05:11 GMT-03:00
Investigating - We are currently investigating this issue.
Feb 22, 16:13 GMT-03:00
Identified - We are currently investigating this issue.
Feb 22, 16:11 GMT-03:00
Investigating - We have identified some inttermitencies in COLOMBIA. We have contacted the processor and we will provide an update as soon as it becomes available.
Feb 22, 11:45 GMT-03:00
Completed - The scheduled maintenance has been completed.
Feb 24, 08:00 GMT-03:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 24, 07:01 GMT-03:00
Scheduled - Movii (Glic) will undergo scheduled maintenance. Services will remain fully operational during this time as we don’t expect any downtime.
Feb 20, 13:28 GMT-03:00
Resolved - This incident has been resolved.
Feb 24, 07:05 GMT-03:00
Investigating - We have identified some processing issues with HEY BANREGIO in MEXICO. We have contacted the processor and we will provide an update as soon as it becomes available.
Feb 24, 06:29 GMT-03:00
Completed - The scheduled maintenance has been completed.
Feb 24, 05:00 GMT-03:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 24, 02:00 GMT-03:00
Scheduled - Scheduled Maintenance on Digital Platforms during the established times.
Feb 20, 12:14 GMT-03:00
Feb 23, 2026
Feb 22, 2026
Feb 21, 2026

No incidents reported.