Inspiration

• AI models favor businesses with more online data.
• Up-and-coming businesses struggle to grow their brand.
• Organic online data is crucial for AI search ranking.

What it does

• Increases a business's online data organically.
• Transforms the customer reviewing experience.
• Provides businesses with actionable customer insights.

How we built it

• Uses OCR to categorize store items from receipts.
• An AI agent generates relevant review questions.
• The system integrates external review and question services.
• Modal and Chatterbox narrate questions to users.
• Modal Whisper performs ASR for user responses.
• The agent updates data and answers questions on review sites.

Challenges we ran into

• The current reviewing experience is often unhelpful.
• Reviews can be skewed or overly simplistic.
• Integrating diverse data sources was complex.

Accomplishments that we're proud of

• Developed a system for beneficial customer feedback.
• Created a novel way to improve online visibility.
• Successfully demonstrated the review process.

What we learned

• Organic data growth is vital for AI era businesses.
• Review experiences can be improved for mutual benefit.
• AI agents can streamline data collection and interaction.

What's next for Pointsy Reviews

• Continue refining the AI agent's question generation.
• Enhance integration with various review platforms.
• Expand features for acting on negative feedback.

Built With

• cloudflare
• convex
• huggingface
• modal
• react
• typescript
• vite