MendelFields

Inspiration

Impact and Urgency are widely use to define priority. JSD Automation provides a way to implement this, but only works on creation and not after.

What it does

Changes Priority based on Urgency and Impact

How I built it

We create a trigger that compares values of Impact and Urgency to change the value of Priority

Challenges I ran into

As Forge can only display views in the issue field, we can't make a UI to configure the matrix

Accomplishments that I'm proud of

A simple but powerful solution for an ITIL everyday problem

What I learned

To use triggers and API

What's next for MendelFields

Add a gadget to see the matrix and tickets in each cell. Add a UI to configure the matrix

Built With

• api
• atlassian
• trigger-forge