About Device Help
Get the most out of your smartphone with AT&T Device Help. Whether you’re setting up a new device or solving a problem, Device Help puts guidance and diagnostics right at your fingertips. . Learn how to use your device...
Get the most out of your smartphone with AT&T Device Help. Whether you’re setting up a new device or solving a problem, Device Help puts guidance and diagnostics right at your fingertips. . Learn how to use your device with step‑by‑step guides and helpful tips . Keep your device running smoothly with alerts for important updates . Quickly identify and troubleshoot common issues with built‑in diagnostics
Version History • Enhanced step-by-step walkthroughs that perfectly match the device make & model in use • Redesigned interactive tests for touchscreen accuracy, battery health and speaker quality • Bug Fixes: • Fixed volume bar appearing during camera test 3.329.4 4d ago • Enhanced step-by-step walkthroughs that perfectly match the device make & model in use • Redesigned interactive tests for touchscreen accuracy, battery health and speaker quality • Bug Fixes: • Fixed volume bar appearing during camera test 3.329.3 May 10 - Smart Search enhancements and improvements to search accuracy. - Redesigned 'no connectivity' screen. Bug fixes include: - Removed the behavior where the volume bar was being displayed during camera test (iOS). - Health Score values bug corrected. - iOS RAM usage test parameter change. - Fix to back button not working while in Guide Me feature. - Fixed “Voice Over” for app version area. - Landscape screen issue with Emblem device. - Display Tests behavior and results. 3.313.5 Feb 11 New Health Score and general updates and bug fixes 3.301.3 10/13/2025 Streamlined Onboarding screen and various bug fixes 3.289.0 08/01/2025 This version is the final of two major releases, which includes updates to: • Redesigned Diagnostic results screens • Solutions UI • Health check journey • Explore Tutorials & troubleshooting journey 3.275.1 04/04/2025 Enhanced home screen and health check, streamlined recommendations, and new troubleshooting flows 3.258.3 01/14/2025 Bug fixes and other improvements 3.251.1 10/15/2024 Bug fixes and CATO compliance stuff 3.238.0 07/30/2024 The new and improved Device Help app goes beyond conventional self-help tools by providing a comprehensive range of features. Through intelligent and dynamic diagnostics, the app can identify device conditions and suggest personalized recommendations and useful troubleshooting and tips specific to your device. 3.218.2 04/12/2024 The new and improved Device Help app goes beyond conventional self-help tools by providing a comprehensive range of features. Through intelligent and dynamic diagnostics, the app can identify device conditions and suggest personalized recommendations and useful troubleshooting and tips specific to your device. 3.206.9 12/18/2023 In this version we support CATO compliance. 3.187.0 08/04/2023 In this version we introduce a new look and feel, as well as an enhanced Troubleshoot section and new Device Health report. 3.156.4 01/03/2023 Home screen redesign 3.153.3 12/06/2022 User interface enhancements User experience enhancements Feedback improvements 3.138.2 10/04/2022 User interface enhancements User experience enhancements Feedback improvements 3.130.6 07/11/2022 User interface enhancements User experience enhancements Feedback improvements 3.115.1 03/04/2022 Getting started categories 3.105.1 12/14/2021 Improved UI Enhanced content flow Minor defects fixed 3.103 12/01/2021 Improvements . 3.96.4 10/20/2021 * Improved look and feel * Access to AT&T account support * Same great content 3.87.2 09/02/2021 Improvements. 3.78.1 06/28/2021 Improvements. 3.74 05/10/2021 3.66.1 03/03/2021
Previous Versions
Here you can find the changelog of Device Help since it was posted on our website on 2022-03-16 16:10:17.
The latest version is 3.329.4 and it was updated on 2026-07-01 09:46:33. See below the changes in each version.
Device Help version 3.329.4
Updated At: 2026-07-01
Changes: Version History • Enhanced step-by-step walkthroughs that perfectly match the device make & model in use
• Redesigned interactive tests for touchscreen accuracy, battery health and speaker quality
• Bug Fixes:
• Fixed volume bar appearing during camera test 3.329.4 4d ago • Enhanced step-by-step walkthroughs that perfectly match the device make & model in use
• Redesigned interactive tests for touchscreen accuracy, battery health and speaker quality
• Bug Fixes:
• Fixed volume bar appearing during camera test 3.329.3 May 10 - Smart Search enhancements and improvements to search accuracy.
- Redesigned 'no connectivity' screen.
Bug fixes include:
- Removed the behavior where the volume bar was being displayed during
camera test (iOS).
- Health Score values bug corrected.
- iOS RAM usage test parameter change.
- Fix to back button not working while in Guide Me feature.
- Fixed “Voice Over” for app version area.
- Landscape screen issue with Emblem device.
- Display Tests behavior and results. 3.313.5 Feb 11 New Health Score and general updates and bug fixes 3.301.3 10/13/2025 Streamlined Onboarding screen and various bug fixes 3.289.0 08/01/2025 This version is the final of two major releases, which includes updates to:
• Redesigned Diagnostic results screens
• Solutions UI
• Health check journey
• Explore Tutorials & troubleshooting journey 3.275.1 04/04/2025 Enhanced home screen and health check, streamlined recommendations, and new troubleshooting flows 3.258.3 01/14/2025 Bug fixes and other improvements 3.251.1 10/15/2024 Bug fixes and CATO compliance stuff 3.238.0 07/30/2024 The new and improved Device Help app goes beyond conventional self-help tools by providing a comprehensive range of features. Through intelligent and dynamic diagnostics, the app can identify device conditions and suggest personalized recommendations and useful troubleshooting and tips specific to your device. 3.218.2 04/12/2024 The new and improved Device Help app goes beyond conventional self-help tools by providing a comprehensive range of features. Through intelligent and dynamic diagnostics, the app can identify device conditions and suggest personalized recommendations and useful troubleshooting and tips specific to your device. 3.206.9 12/18/2023 In this version we support CATO compliance. 3.187.0 08/04/2023 In this version we introduce a new look and feel, as well as an enhanced Troubleshoot section and new Device Health report. 3.156.4 01/03/2023 Home screen redesign 3.153.3 12/06/2022 User interface enhancements
User experience enhancements
Feedback improvements 3.138.2 10/04/2022 User interface enhancements
User experience enhancements
Feedback improvements 3.130.6 07/11/2022 User interface enhancements
User experience enhancements
Feedback improvements 3.115.1 03/04/2022 Getting started categories 3.105.1 12/14/2021 Improved UI Enhanced content flow Minor defects fixed 3.103 12/01/2021 Improvements
. 3.96.4 10/20/2021 * Improved look and feel
* Access to AT&T account support
* Same great content 3.87.2 09/02/2021 Improvements. 3.78.1 06/28/2021 Improvements. 3.74 05/10/2021 3.66.1 03/03/2021
Device Help version 3.329.3
Updated At: 2026-06-11
Changes: Version History • Enhanced step-by-step walkthroughs that perfectly match the device make & model in use
• Redesigned interactive tests for touchscreen accuracy, battery health and speaker quality
• Bug Fixes:
• Fixed volume bar appearing during camera test 3.329.3 May 10 - Smart Search enhancements and improvements to search accuracy.
- Redesigned 'no connectivity' screen.
Bug fixes include:
- Removed the behavior where the volume bar was being displayed during
camera test (iOS).
- Health Score values bug corrected.
- iOS RAM usage test parameter change.
- Fix to back button not working while in Guide Me feature.
- Fixed “Voice Over” for app version area.
- Landscape screen issue with Emblem device.
- Display Tests behavior and results. 3.313.5 Feb 11 New Health Score and general updates and bug fixes 3.301.3 10/13/2025 Streamlined Onboarding screen and various bug fixes 3.289.0 08/01/2025 This version is the final of two major releases, which includes updates to:
• Redesigned Diagnostic results screens
• Solutions UI
• Health check journey
• Explore Tutorials & troubleshooting journey 3.275.1 04/04/2025 Enhanced home screen and health check, streamlined recommendations, and new troubleshooting flows 3.258.3 01/14/2025 Bug fixes and other improvements 3.251.1 10/15/2024 Bug fixes and CATO compliance stuff 3.238.0 07/30/2024 The new and improved Device Help app goes beyond conventional self-help tools by providing a comprehensive range of features. Through intelligent and dynamic diagnostics, the app can identify device conditions and suggest personalized recommendations and useful troubleshooting and tips specific to your device. 3.218.2 04/12/2024 The new and improved Device Help app goes beyond conventional self-help tools by providing a comprehensive range of features. Through intelligent and dynamic diagnostics, the app can identify device conditions and suggest personalized recommendations and useful troubleshooting and tips specific to your device. 3.206.9 12/18/2023 In this version we support CATO compliance. 3.187.0 08/04/2023 In this version we introduce a new look and feel, as well as an enhanced Troubleshoot section and new Device Health report. 3.156.4 01/03/2023 Home screen redesign 3.153.3 12/06/2022 User interface enhancements
User experience enhancements
Feedback improvements 3.138.2 10/04/2022 User interface enhancements
User experience enhancements
Feedback improvements 3.130.6 07/11/2022 User interface enhancements
User experience enhancements
Feedback improvements 3.115.1 03/04/2022 Getting started categories 3.105.1 12/14/2021 Improved UI Enhanced content flow Minor defects fixed 3.103 12/01/2021 Improvements
. 3.96.4 10/20/2021 * Improved look and feel
* Access to AT&T account support
* Same great content 3.87.2 09/02/2021 Improvements. 3.78.1 06/28/2021 Improvements. 3.74 05/10/2021 3.66.1 03/03/2021
Device Help version 3.313.5
Updated At: 2026-05-09
Changes: Version History - Smart Search enhancements and improvements to search accuracy.
- Redesigned 'no connectivity' screen.
Bug fixes include:
- Removed the behavior where the volume bar was being displayed during
camera test (iOS).
- Health Score values bug corrected.
- iOS RAM usage test parameter change.
- Fix to back button not working while in Guide Me feature.
- Fixed “Voice Over” for app version area.
- Landscape screen issue with Emblem device.
- Display Tests behavior and results. 3.313.5 Feb 11 New Health Score and general updates and bug fixes 3.301.3 10/13/2025 Streamlined Onboarding screen and various bug fixes 3.289.0 08/01/2025 This version is the final of two major releases, which includes updates to:
• Redesigned Diagnostic results screens
• Solutions UI
• Health check journey
• Explore Tutorials & troubleshooting journey 3.275.1 04/04/2025 Enhanced home screen and health check, streamlined recommendations, and new troubleshooting flows 3.258.3 01/14/2025 Bug fixes and other improvements 3.251.1 10/15/2024 Bug fixes and CATO compliance stuff 3.238.0 07/30/2024 The new and improved Device Help app goes beyond conventional self-help tools by providing a comprehensive range of features. Through intelligent and dynamic diagnostics, the app can identify device conditions and suggest personalized recommendations and useful troubleshooting and tips specific to your device. 3.218.2 04/12/2024 The new and improved Device Help app goes beyond conventional self-help tools by providing a comprehensive range of features. Through intelligent and dynamic diagnostics, the app can identify device conditions and suggest personalized recommendations and useful troubleshooting and tips specific to your device. 3.206.9 12/18/2023 In this version we support CATO compliance. 3.187.0 08/04/2023 In this version we introduce a new look and feel, as well as an enhanced Troubleshoot section and new Device Health report. 3.156.4 01/03/2023 Home screen redesign 3.153.3 12/06/2022 User interface enhancements
User experience enhancements
Feedback improvements 3.138.2 10/04/2022 User interface enhancements
User experience enhancements
Feedback improvements 3.130.6 07/11/2022 User interface enhancements
User experience enhancements
Feedback improvements 3.115.1 03/04/2022 Getting started categories 3.105.1 12/14/2021 Improved UI Enhanced content flow Minor defects fixed 3.103 12/01/2021 Improvements
. 3.96.4 10/20/2021 * Improved look and feel
* Access to AT&T account support
* Same great content 3.87.2 09/02/2021 Improvements. 3.78.1 06/28/2021 Improvements. 3.74 05/10/2021 3.66.1 03/03/2021
Device Help version 3.313.5
Updated At: 2026-02-11
Changes: - Smart Search enhancements and improvements to search accuracy.
- Redesigned 'no connectivity' screen.
Bug fixes include:
- Removed the behavior where the volume bar was being displayed during
camera test (iOS).
- Health Score values bug corrected.
- iOS RAM usage test parameter change.
- Fix to back button not working while in Guide Me feature.
- Fixed “Voice Over” for app version area.
- Landscape screen issue with Emblem device.
- Display Tests behavior and results.
Device Help version 3.301.3
Updated At: 2025-10-13
Changes: New Health Score and general updates and bug fixes
Device Help version 3.289.0
Updated At: 2025-08-01
Changes: Aug 1, 2025
Version 3.289.0
Streamlined Onboarding screen and various bug fixes
Device Help version 3.275.1
Updated At: 2025-04-04
Changes: Apr 4, 2025
Version 3.275.1
This version is the final of two major releases, which includes updates to:
• Redesigned Diagnostic results screens
• Solutions UI
• Health check journey
• Explore Tutorials & troubleshooting journey
Device Help version 3.258.3
Updated At: 2025-01-14
Changes: Jan 14, 2025
Version 3.258.3
Enhanced home screen and health check, streamlined recommendations, and new troubleshooting flows
Device Help version 3.251.1
Updated At: 2024-10-15
Changes: Oct 15, 2024
Version 3.251.1
Bug fixes and other improvements
Device Help version 3.238.0
Updated At: 2024-07-30
Changes: Jul 30, 2024
Version 3.238.0
Bug fixes and CATO compliance stuff
Disclaimer
Official App Store Link
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