When you log in to Deriv, you’ll arrive at the Trader’s Hub, a page that houses all the trading accounts and apps available in your region. You can add accounts, check your balance, and launch online trading platforms directly from the Trader’s Hub.
Deriv MT5 is a CFD trading platform that gives you access to forex, stocks, stock indices, commodities, cryptocurrencies, and derived indices. Learn more about Deriv MT5.
You can do so on the Personal details page. If you’re unable to update your details, please contact us via live chat. We may need you to send us some documents for verification.
Foreign exchange, or forex, is the global market of the world’s currencies, where the values of different currencies are pitted against each other in the form of forex pairs, such as EUR/USD, AUD/JPY, etc. The forex market determines the exchange rates of each currency.
Read this article to learn more about trading forex on Deriv.
No, you do not need to verify your Deriv account unless prompted. If your account requires verification, we will contact you via email to initiate the process and provide you with clear instructions on how to submit your documents.
You can use debit and credit cards, e-wallets, cryptocurrency wallets, Deriv P2P, online banking, and fiat onramp for deposits and withdrawals. See our payment methods page for the full list.
Once you log in to your Deriv account, you’ll be able to see payment methods available in your country when you manage your funds.
Yes, we’re regulated by
- the Malta Financial Services Authority
- the Labuan Financial Services Authority
- the Vanuatu Financial Services Commission
- the British Virgin Islands Financial Services Commission
- the Mauritius Financial Services Commission
You can get more info about this on our Regulatory information page.
Deriv Trader is an advanced trading platform where you can trade multipliers on financial and derived instruments.
Phishing is a cyberattack where scammers try to trick clients into revealing personal information like their passwords or bank details. Scammers pose as real companies and create fake emails, social media profiles, and numbers to get you to take actions that compromise your data and security. Clicking on malicious links or files in phishing emails may download viruses to your device and expose your data.
To calculate the margin required, follow these steps:
- Select the Symbol: Choose the trading instrument you want to calculate the margin for.
- Enter the Volume in Lots: Provide the position's size in lots.
- Enter the Asset Price: Provide the position's entry price of the asset.
- Click Calculate: The margin required will appear in the Results section on the right, displayed in USD.
Follow these steps to add a Deriv MT5 account and start trading CFDs:
- Log in to Deriv.
- Under CFDs, hit Get next to the MT5 account you want.
- Create a Deriv MT5 password. Note: This password lets you log in to all your Deriv MT5 accounts.
- Your new Deriv MT5 trading account is ready. For demo accounts, you can start trading with virtual funds. For real accounts, hit Transfer now to add funds to this account before you start trading.
While the currencies of your virtual and cryptocurrency accounts are fixed, you can change the currency of your fiat account by following the steps below.
If you haven’t made a deposit or added a real MT5 account, follow these steps:
- Click on your account balance and click Add or manage account.
- Select Fiat currencies, choose the currency you want, and click Change currency.
If you have made a deposit or have added a real MT5 account, follow these steps:
- If you have open positions, close them first.
- For your Deriv real account, go to Reports to close or sell your open positions.
- For your Deriv MT5, Deriv X and Deriv cTrader real accounts, log in to close any open positions.
- Then, withdraw your funds.
- For your Deriv real account, go to your funds and withdraw your balance.
- For your Deriv MT5, Deriv X and Deriv cTrader real accounts, transfer your funds to your Deriv real account first.
- Contact us via live chat, and we’ll help you change the currency of your account.
Deriv Trader offers multipliers trading on a range of underlying assets such as forex, stock indices, commodities, and derived indices. With multipliers trading, losses are limited to the initial amount you put into your trade. You may find the platform more intuitive if you're new to the trading world.
Deriv MT5 offers CFD trading on a similar range of assets, where you're able to open positions with leverage and your potential profit is only known when you close your positions. While you may potentially gain a lot if you win, you may also lose a lot if you don't. Deriv MT5 is popular among our traders who enjoy the risks as part of the excitement of CFD trading.
We process your deposits and withdrawals internally within 24 hours (depending on your payment method and internal checks). It may take longer for your funds to reach you due to the different processing times by banks and payment service providers. See our Payment methods page for a complete list of the processing times for each payment method.
A commodity is either grown or produced naturally in the environment, such as agricultural products, livestock, crude oil, and precious metals like gold and silver. Read this article to learn more about trading commodities on Deriv.
When you join our affiliate programme,
- You'll have access to various marketing tools to help promote our products and services to your clients.
- You'll be able to take advantage of our multilingual platforms and reach clients wherever they are.
- You'll receive prompt monthly payouts via your preferred payment method.
- You won't be charged any hidden fees. You'll be able to see exactly what your earnings are.
- You'll have a dedicated account manager to help you.
You can trade forex, stock indices, commodities, cryptocurrencies, and derived on Deriv Trader. Some markets may not be available in certain countries.
Your money is held in secure financial institutions and is always available to you should you wish to withdraw. We don't use your money for our business purposes.
Remember the 5 Don'ts:
1. Don’t instantly click on links or download files.
2. Don’t share your personal information.
3. Don’t act immediately if you’re being pressured to.
4. Don’t answer suspicious emails, calls, and messages.
5. Don't be afraid to contact our Customer Support via live chat if you have doubts or concerns.
We’ll prompt you to verify your account when it’s needed.
Ensure the inputs (Symbol, Volume in Lots, Asset Price) entered in the calculator match those on your trading platform. Small variations may occur due to real-time market fluctuations, conversion rate minor variances or rounding differences. These variations are usually minimal and should not significantly differ from the values displayed on your trading platform.
Yes, you can change your email address with us. Also, you can make the changes on your own if you still have access to your current email address.
Kindly follow the steps:
- Please log in to your account and go to the “Manage account settings”.
- On the left side panel, under the “Security & Safety” category, choose “Email and passwords”, or you may click here.
- Once you click “Change email”, a verification link is sent to your current email address.
- Upon verifying the link in the email, the system will direct you to a pop-up for you to insert the new email address.
- Then, you may follow the instructions to change the email address.
Don't worry, if you encounter any issues along the process, please reach out to our support through live chat for further assistance.
Note: If you have lost access to your registered email address, we won’t be able to change it on our end. Contact your email service provider for assistance in regaining access to your email. Once you have regained access to it, follow the steps above to change your email address on Deriv.
The MT5 Standard account offers contracts for difference (CFDs) on both financial instruments (like forex, stocks, stock indices, cryptocurrencies, and more) and derived indices. Derived indices include our proprietary synthetic indices as well as indices derived from the price movement of real financial markets. Selected derived indices can be traded 24/7, even on weekends and holidays, while the others are available for trade round the clock on weekdays.
The MT5 Financial account offers CFDs on forex, commodities, cryptocurrencies, stocks, and stock indices, with high leverage and variable spreads for maximum flexibility. This account offers more than 100 assets, and 24/7 trading is available on cryptocurrencies.
The MT5 Swap-free account offers swap-free CFD trading on selected derived and financial assets. With 24/7 trading available for synthetic indices and cryptocurrencies, this account allows you to leave your positions open overnight without additional charges.
Stock indices measure the value of a group of companies in the stock market. This allows investors to see how a particular set of assets is performing. Read this article to learn more about trading stocks on Deriv.
The minimum deposit and withdrawal amount varies depending on the payment method. The lowest deposit and withdrawal amount is 5 to 10 USD/EUR/GBP/AUD via e-wallets. See our Payment methods page for a complete list of payment methods and their minimum deposit and withdrawal amounts.
We offer a cost per acquisition (CPA) commission plan for EU-based clients only:
Earn USD 100 when your referred client deposits a total of USD 100 (or its equivalent) into their Deriv account.
Please note:
- This plan is only available for affiliates whose accounts are registered under Deriv Investments (Europe) Limited (DIEL).
- To know if you are eligible to register for the CPA plan, contact us via live chat. Refer to our terms and conditions for more information.
- This plan only applies to affiliates who promote to clients with a DIEL account.
- Please note that according to regulations, you cannot have clients who reside in Portugal or Spain.
- CPA is a one-time payment per client.
Example 1:
A referred client with a DIEL account deposits USD 100 in one transaction.
Total commission earned = USD 100
Example 2:
A referred client with a DIEL account based in the EU deposits USD 50 in one transaction.
Total commission earned = USD 0
The same client deposits USD 50 in another transaction.
Total commission earned = USD 100
Example 3:
A referred client with a DIEL account deposits USD 200 in one transaction.
Total commission earned = USD 100
These contracts are available on Deriv Trader:
- Multipliers
- Ups & Downs
- Rise/Fall
- Rise/Fall
- Highs & Lows
- Higher/Lower
- Touch/No Touch
- Digits
- Matches/Differs
- Even/Odd
- Over/Under
Some trade types may not be available in certain countries.
Some causes that can compromise your account are if you:
- Share your personal information.
- Use public wifi.
- Click on unofficial links and files.
- Use a weak password.
- Don’t set up two-factor authentication.
Please contact our Customer Support team via live chat if you have doubts or concerns.
When we prompt you to verify your account, follow these steps:
- Log in to your Deriv account.
- Go to Settings > Proof of identity or Proof of address.
- Follow the instructions on the screen to verify your account.
Note: The Proof of identity and Proof of address pages will not be available if your account doesn’t need verification at this time.
To estimate overnight swap charges:
- Select the Symbol: Choose the trading instrument you want to calculate the swap charges for.
- Enter the Volume in Lots: Provide the position's size in lots.
- Enter the Asset Price: Input the asset’s price at the end of the day (UTC server time).
- Click on Calculate: The estimated overnight swap charges will appear in the Results section on the right.
The Results section will display the following:
- Swap Charges: The relevant charges for long (buy) and short (sell) trades converted to USD.
- Calculation Type: The method used to compute the swap charges.
- Triple Swap Day: The specific day where swap charges are tripled.
- Weekend Swaps: Indication of whether swaps are applied over the weekend.
Derived indices consist of our Synthetic Indices, which offer asset prices generated from simulated markets and indices.
Available 24/7, our Synthetic Indices emulate price movements of real-world markets with varying levels of volatility. As they aren't based on actual underlying assets, they are unaffected by real-world market events. Read this article to learn more about trading Synthetic Indices on Deriv.
Due to regulatory requirements, Derived Indices are unavailable in some countries. Refer to ‘Product offering’ in our terms of use for more information.
Please contact us via live chat immediately, and we'll help to disable 2FA on your account. When you have a new phone, please re-enable 2FA.
Be sure to check the spam or junk section of your email if you do not receive the link in your inbox.
To request a new link, go to Withdrawal and click Verify my request. We’ll email you a new link, so please use it within 1 hour.
We encourage you to become our affiliate if you are:
- A webmaster
Do you have a trading-related website? Join our network of affiliates and turn your traffic into revenue by promoting our products and services.
- A signal provider
Do you provide trading data for others to follow? Grow your community of traders and earn commission when they sign up and trade on our platforms.
- A trading mentor
Do you mentor other traders? Help them become better traders and earn commission when they sign up and trade on our platforms.
- A social media admin
Promote our products and services on your social media pages, and earn commission when you convert your audience into traders.
- A blogger/vlogger
Promote our products and services and earn commission when you convert your audience into traders.
- Community managers
Manage an active online community that's passionate about online trading, investing, or personal finance.
Yes, you can download the chart on Deriv Trader (in .csv and .png) by clicking Download on the toolbar on the left.
Phishing websites often have URLs that:
- Are misspelled.
- Begin with HTTP, which shows it’s not secure (secure URLs start with HTTPS).
- Use public domains that do not end in .com, .org, or .net.
- Lack security indicators, like the padlock symbol.
You'll need to transfer funds from your Deriv MT5 account to your Deriv account. Transfers are instant, and your funds will be available in your Deriv account as soon as you complete the transfer.
Here are some possible reasons you aren't able to create an account:
- You’re below 18 years old.
- You may already have a Deriv account.
- Our services aren't available in your country of residence.
You may refer to our terms for more information. If you need help getting into your account, contact us via live chat.
You’ll need the following documents to verify your account:
- Proof of identity
You’ll need a valid government-issued identity document such as a national ID card, passport, or driver's licence. Your document must clearly show your name, photo, and date of birth.
- Proof of address
Your document must be issued within the last 6 months. It must contain your name, address, the name of the company that issued the document, and the issue date.
Accepted proof of address documents include:- Utility bill
- Bank statement
- Municipal and property tax bill
- Telephone bill (landline) and/or home internet package (landline)
- Official residence declaration or affidavit
- Official letters issued by the government, solicitor, or an independent source
- Rental or tenancy agreement
- Log in to Deriv.
- Select your demo account.
- Hit Reset balance.
- Your demo account balance will be instantly reset to 10,000 USD.
You can find the end-of-day price in your trading platform by following these steps:
- Open the chart for the trading instrument you're analysing.
- Adjust the chart's time interval to "D" (Daily).
- Find the end-of-day price at the "C" (Close) value at the bottom of the chart, on the relevant daily candle.
Example:
The end-of-day price for EUR/USD on 02/01/2025 is 1.02677.
CFDs let you predict the price movement of underlying assets without actually owning them. With CFDs, you open a position based on your prediction, and you'll earn a profit if you close your position when the price moves in your favour.
Read this article to learn more about trading CFDs on Deriv.
We'll remove the 10,000 USD withdrawal limit once your account has been verified.
An impersonator’s main goal is to steal your sensitive information and funds.
Here are some ways to identify impersonators of Deriv customer support:
- Impersonators ask for your login details or other sensitive information via Telegram.
- They provide rewards that sound too good to be true.
- They demand payments via untraceable channels, for example, via cryptocurrency.
- They ask you to download an app that isn’t offered on Google Play Store or Apple App Store.
- They ask you to download software that enables your device to be controlled remotely.
- They ask you to download files containing malware or virus that can infect your device.
Of course, this list isn’t complete. Every day, impersonators come up with new ways to try to steal your information and money.
Yes, it's completely free of charge to join.
Some red flags of a phishing email:
- The sender’s email address doesn’t end with @deriv.com.
- Spelling and grammatical errors.
- They ask you to click suspicious links and attachments.
- Promises of easy money and huge profits.
- Requests to take immediate action like transferring your money to a bank account.
This difference is because MT5 is a third-party platform that requires its own login credentials. Your Deriv MT5 login gives you access to the MT5 platform, while your Deriv login gives you access to our multipliers trading platform, such as Deriv Trader.
If you created your Deriv account using Apple/Google/Facebook, try resetting your Apple/Google/Facebook password. After that, you should be able to log in to Deriv as usual.
If you'd like to log in using your email address instead, follow these steps:
- Hit Forgot password? on the login page.
- Enter the email address you use for your Apple/Google/Facebook account.
- We'll email you a verification link. Click that link and set a new password for your Deriv account.
- Now, you'll be able to log in to your Deriv account using your email address and password.
Our regulators require us to verify your account in accordance with anti-money laundering (AML) and Know Your Customer (KYC) laws. If we have prompted you to upload your documents to verify your account, you'll only be able to continue using our services after your account is verified.
For further information, please check our Terms and conditions.
Your Multipliers account balance is on the top right, below Total assets, while the balances of your CFD accounts are shown next to each account. This applies to demo and real CFDs and multipliers trading accounts.
To estimate the pip value:
- Select the Symbol: Choose the trading instrument you want to estimate the pip value for.
- Enter the Volume in Lots: Provide the position size in lots.
- Enter the Asset Price: Input any price value (this will not impact the pip value calculation).
- Click Calculate: The estimated pip value will be displayed in the Results section on the right, in USD.
Note:
For every 1 pip movement in the market, your P&L will change based on this pip value.The size for 1 pip will be shown beneath the symbol once you select it.
Yes. You can install Deriv Trader as a Progressive Web App (PWA). A PWA is a web-based app you add directly from your browser. It looks and works like a native app but doesn’t require downloading from the App Store or Google Play.
We currently offer 2 trading platforms: Deriv MT5 for CFD trading and Deriv Trader for Multipliers trading.
Here are some reasons why your credit card deposit was declined:
- CVV failure. Please contact your bank to check.
- Deposit limit, please try again after 1 - 2 hours to make a deposit.
- SCA failure. Please contact your bank to check.
- RCS reject, allowed number of cards exceeded. Please contact your bank to check.
If you need help, please contact us via live chat.
- Do not share your account information and other personal details with anyone via Telegram.
- If something sounds too good to be true, don’t trust it.
- Never download apps via Telegram.
- Run all files through an up-to-date antivirus first before downloading.
- Please ensure to join the correct Deriv group on Telegram.
- If you have been contacted by a potential impersonator or if you have any questions, contact us via live chat.
Examples of messages from impersonators:
A referred client is a client who signed up using your tracking link, made a deposit in their account, and started trading on our platforms. As an affiliate, you stand to earn commission from the trades performed by your referred clients.
Check the account’s activity: misspelling of the account name, a high following-to-follow ratio, and emoji-loaded offers that sound too good to be true are red flags. We never ask for personal or bank details through social media or do giveaways or promotions. Verify the account with our official social media accounts listed at the bottom of our website.
Follow these steps to reset your Deriv MT5 password:
1. Go to your Deriv MT5 dashboard.
2. Click Trade on your preferred MT5 account, then click the pencil icon next to the password section.
3. Click Change password and then click Confirm.
4. We'll send you an email. Click the Change password button in that email.
5. You'll be taken to the Change password screen. Enter a new password and click Create.
You can now log in to Deriv MT5 with your new password.
Before closing your account, please ensure to close all your open positions and withdraw all the funds in your account.
Then, click here to close your account.
If you have questions or need help, please contact us via live chat.
If you have an EU account:
No, you must verify your account before trading.
If you have a non-EU account:
Yes, as long as you haven’t been prompted to verify your account with us.
Hit the account settings icon on the top-right corner of the screen.
This will bring up the account settings page.
Click the Reset button at the bottom left of the trading calculator. All fields will be cleared, allowing you to input new trade details.
- Quick access from your phone home screen
- Lightweight because it uses minimal storage
- Fullscreen view without browser tabs or address bar
- Updates automatically in the background
Yes, but only once your turnover exceeds an amount that's 25 times the deposit bonus value. The bonus is to help you get familiar with our trading platforms, so we'd love for you to use it to trade and earn a potential profit (which you may withdraw at any time).
Here are some ways to identify emails from impersonators:
- The email is poorly written, has incorrect grammar, and has many typos.
- Impersonators ask you to send confidential information over an unsecure platform, for example, via SMS, WhatsApp, email, etc.
- They ask you to fill out a form on an unsecure website without an HTTPS (secured) connection.
- They ask you to download unsecure mobile apps in the form of APK files that aren’t offered on Google Play Store or Apple App Store.
- They ask you to download file attachments or remote access software (such as Teamviewer) to give them remote control of your device. For example, an impersonator may take control and install ransomware on your device and then demand a ransom. If the ransom isn’t paid, you may lose access to your device permanently.
- Impersonators typically use free email domains such as @yahoo.com, @gmail.com, or @protonmail.com. Always read the sender's full email address to know who sent the email. Note: Emails from Deriv will always come from @deriv.com.
You can reset your affiliate password here.
Please visit our blog and secure and responsible trading page for more tips on protecting yourself online.
You'll need to transfer funds from your Deriv account to your Deriv MT5 account. Transfers are instant, and your funds will be available in your Deriv MT5 account as soon as you complete the transfer.
You can unsubscribe by going to the Personal details page. Uncheck the checkbox that says "Get updates about Deriv products, services and events." at the bottom of the page, and click Submit.
We try to review your verification documents within the same day. In some cases, due to high traffic, it may take up to 3 business days. You’ll get a confirmation email from us once the review is complete. You can also check the status of your documents through:
To get your Multipliers account ID, hit the arrow next to your trading account balance under Multipliers.
A pop-up will appear, showing your account ID below the currency.
Your CFD trading account ID is below the account name and balance under CFDs.
Check that your subscription is active and properly linked to your Deriv MT5 account. Ensure there is sufficient balance in your account, and that your MT5 platform is running. If the issue persists, review your settings or contact us via live chat.
Here's how you can install the Deriv Trader PWA on your Android device:
1. Open your browser.
2. Go to Trader’s Hub and select Deriv Trader.
3. Tap the menu (⋮) at the top right of the browser.
4. Select Add to home screen.
5. Select Install.
6. Tap Install to confirm.
7. Deriv Trader PWA is now on your home screen.
To see your account’s trading limits, go to Settings > Security and safety > Account limits.
Follow these steps to get your referral link:
- Log in to your affiliate dashboard.
- Click the Marketing tab.
- Go to the first item in the media gallery and click Get media code.
- Copy the link in the Landing page URL field. This is the referral link that you can share with your clients.
No, your account safety is your sole responsibility. Please visit our blog to learn safety tips on identifying and reporting phishing attempts.
You can log in to your Deriv MT5 account via the MT5 desktop app, web terminal, or mobile app. You'll need the login ID and server name from your Deriv MT5 dashboard. Please use your Deriv MT5 password to log in to Deriv MT5.
It's a fee that we charge for accounts that have been inactive for the last 12 months. Refer to our terms for more info.
We may have declined your documents because they were unclear, invalid, expired, had cropped edges, or showed details that did not match your Deriv profile. If you need help, please contact us via live chat.
Hit Open next to your MT5 account.
A pop-up will appear showing your account credentials.
Use Deriv MT5’s performance metrics to evaluate providers based on factors such as historical performance, trade frequency, and drawdowns. Compare these to your preferences.
Here's how you can install the Deriv Trader PWA on your iOS device:
1. Open your browser on your device.
2. Go to Trader’s Hub and select Deriv Trader.
3. Tap the Share icon (square with an arrow) at the bottom of the browser.
4. Select Add to Home Screen.
5. Tap Add to confirm.
6. Deriv Trader PWA is now on your home screen.
Synthetic indices and cryptocurrencies are available for trading 24/7.
The currency conversion for your deposits and withdrawals are done by your payment service provider. For example, if you use Skrill, your transaction amount will be converted by Skrill. Please check with your service provider regarding the conversion rates used for your deposits and withdrawals.
Follow these steps to change your payment method:
- Log in to your dashboard.
- Click the Finances tab and select Payment instructions.
- Select your preferred payment method, enter the necessary details, and click Update.
No, Deriv doesn’t offer rewards for reporting scammers.
1. Go to your Deriv MT5 dashboard.
2. Click Trade on your preferred MT5 account, then click the pencil icon next to the password section.
3. Select Investor password to set a new password.
Yes. Contact us via live chat, and we'll help you through it. We'll need the following information:
- Name of entity
- Certificate of incorporation
- Memorandum and articles of association
- List of directors
- List of shareholders
- Authorisation to manage the account (if your business has more than one director)
- Passport and utility bill/bank statement of the person managing the account and of each director and shareholder (if your business has more than 1)
- Utility bill/bank statement containing the address of the business
- Source of wealth documentation
We may request more information during the signup process.
If your signal provider stops trading, you can check their activity status, decide on how you want to manage any ongoing open trades you copied from them and consider unsubscribing from the inactive provider. You can explore other signal providers that fit your expectations.
Once installed, Deriv Trader PWA appears as an app icon on your phone home screen. Tap the icon to open it and log in with your Deriv credentials.
Deriv multipliers combine the upside of leverage trading without the downside of losing more than your stake. This means that when the market moves in your favour, you'll multiply your potential profits. If the market moves against your prediction, your losses are limited only to your stake. To find out more, visit the Multipliers page.
To cancel your withdrawal, follow these steps:
- Go to Withdrawal.
- We'll send you an email with a verification link. Click that link.
- You’ll be brought back to the Withdrawal page. Click Review pending and select the transaction that you'd like to cancel.
- Click Yes to confirm the cancellation. Your funds will be returned to your Deriv account, and your account balance will be updated accordingly.
Note: You cannot cancel withdrawals if your withdrawal request has already been authorised and processed.
We'll credit your commission for the previous month into your trading account after the 15th of every month. You’ll earn a commission based on each successful referral when your referred client deposits the required minimum amount into their Deriv account.
For security reasons, all confidential requests and issues are done via live chat with our Customer Support team.
You can find your Deriv MT5 server name on your Deriv MT5 dashboard. Click Trade on your preferred MT5 account and look for the server below the broker name.
It depends on the laws in your country of residence. Please get professional advice on whether you're required to pay taxes on your profits.
Follow these steps to add a real Multipliers account:
- Select Real from the dropdown menu.
- Hit Get next to Deriv account.
- Follow the instructions to choose your currency, complete your personal details and address, and accept the terms.
- Your real Multipliers account is ready. Make a deposit to begin trading.
Requirements include maintaining an active Deriv MT5 account, demonstrating consistent trading activity, and complying with the guidelines for signal providers.
No. Deriv Trader PWA updates automatically when Deriv makes changes, so you’ll always have the latest version with no action required from your end.
