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Introducing the SHIP Score: Straightforward prioritization for indie founders
Now that you can build anything in a fraction of the time, how do you figure out what's important?
Feb 28
•
Michele Hansen
1
Standing up for user research in the age of AI
If your team doesn't already have clear customer understanding and product vision, AI won't speed up your product development.
Jan 5
•
Michele Hansen
5
American vs British politeness
(Please?) open this email and let me know what you think
Dec 15, 2025
•
Michele Hansen
1
7
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How different cultures give feedback
Nov 30, 2022
•
Michele Hansen
1
7
The Customer Research & Jobs to Be Done Book Gift Guide
Dec 12, 2022
•
Michele Hansen
5
3
5 takeaways from how Notion Mastery applies Deploy Empathy
Nov 18, 2022
•
Michele Hansen
4
1
Standing up for user research in the age of AI
Jan 5
•
Michele Hansen
5
How do you know what's important in a customer interview?
May 9, 2025
•
Michele Hansen
3
The updated and expanded edition is OUT!
Aug 18, 2025
•
Michele Hansen
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Hot take: AI will be a boon for customer research
Indulge me, if you will...
Sep 25, 2025
•
Michele Hansen
3
2
#1 New Release in Market Research!
+ free online talk on Monday (and a blooper reel...)
Aug 26, 2025
•
Michele Hansen
The updated and expanded edition is OUT!
But I need your help... (+ I've got some fun links on AI + customer research)
Aug 18, 2025
•
Michele Hansen
5,000 Copies Sold Sale
Today only: Paperback $£€ 10, Kindle $£€ 5
Jun 11, 2025
•
Michele Hansen
How do you know what's important in a customer interview?
And, why ChatGPT might struggle to tell you which insights were actionable (no matter how good your prompt was)
May 9, 2025
•
Michele Hansen
3
Using customer interview skills on sales calls
You don't have to be salesy to be good at sales.
Apr 4, 2025
•
Michele Hansen
1
How to run your own customer interview workshop
A guide to running your own customer interview workshop with Deploy Empathy
Mar 14, 2025
•
Michele Hansen
2
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Deploy Empathy
A practical guide to interviewing customers
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