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Tiffany Dougherty's avatar

Love your FRICTION framework, but especially the section on constraints.

I see this all of the time in small companies when goals are genuinely well-intentioned, but leaders don’t consider their team’s actual capacity to take on new initiatives on top of standard business delivery. Factoring in bandwidth and resource limits really helps with realistic prioritization.

RedString Ops's avatar

This resonates. What stands out is how often execution fails not from effort, but from what the structure makes hard to see. Fog, role ambiguity, incentive drift — people end up compensating without realizing it.

Once friction is named, there’s relief before there’s change. Curious which of these you think leaders miss the longest because it feels “normal”?

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