Helen Sharp Yvonne Dittrich Cleidson R. B. de Souza The Role of Ethnographic Studies in Empirical Software Engineering. 786-804 2016 42 IEEE Trans. Software Eng. 8 https://doi.org/10.1109/TSE.2016.2519887 http://doi.ieeecomputersociety.org/10.1109/TSE.2016.2519887 db/journals/tse/tse42.html#SharpDS16