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<dblpperson name="Jos&#233; Duarte Santos" pid="337/0316" n="3">
<person key="homepages/337/0316" mdate="2023-01-06">
<author pid="337/0316">Jos&#233; Duarte Santos</author>
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<r><article key="journals/jtaer/PiresPS25" mdate="2025-11-06">
<author orcid="0000-0003-3786-6783" pid="390/4668">Paulo Botelho Pires</author>
<author orcid="0009-0002-6876-2194" pid="419/2583">Beatriz Martins Perestrelo</author>
<author orcid="0000-0001-5815-4983" pid="337/0316">Jos&#233; Duarte Santos</author>
<title>Unpacking Customer Experience in Online Shopping: Effects on Satisfaction and Loyalty.</title>
<pages>245</pages>
<year>2025</year>
<volume>20</volume>
<journal>J. Theor. Appl. Electron. Commer. Res.</journal>
<number>3</number>
<ee type="oa">https://doi.org/10.3390/jtaer20030245</ee>
<url>db/journals/jtaer/jtaer20.html#PiresPS25</url>
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<r><article key="journals/jtaer/PiresPDS24" mdate="2025-03-03">
<author orcid="0000-0003-3786-6783" pid="390/4668">Paulo Botelho Pires</author>
<author pid="390/4019">Mariana Prisco</author>
<author orcid="0000-0002-1494-0517" pid="56/4597">Catarina J. M. Delgado</author>
<author orcid="0000-0001-5815-4983" pid="337/0316">Jos&#233; Duarte Santos</author>
<title>A Conceptual Approach to Understanding the Customer Experience in E-Commerce: An Empirical Study.</title>
<pages>1943-1983</pages>
<year>2024</year>
<volume>19</volume>
<journal>J. Theor. Appl. Electron. Commer. Res.</journal>
<number>3</number>
<ee type="oa">https://doi.org/10.3390/jtaer19030096</ee>
<url>db/journals/jtaer/jtaer19.html#PiresPDS24</url>
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<r><article key="journals/publications/AlmeidaMS22" mdate="2024-02-13">
<author orcid="0000-0002-6758-4843" pid="84/10164">Fernando Almeida 0001</author>
<author orcid="0000-0002-7924-5902" pid="38/6116">Jos&#233; Morais</author>
<author orcid="0000-0001-5815-4983" pid="337/0316">Jos&#233; Duarte Santos</author>
<title>A Bibliometric Analysis of the Scientific Outcomes of European Projects on the Digital Transformation of SMEs.</title>
<pages>34</pages>
<year>2022</year>
<volume>10</volume>
<journal>Publ.</journal>
<number>4</number>
<ee type="oa">https://doi.org/10.3390/publications10040034</ee>
<ee>https://www.wikidata.org/entity/Q121890790</ee>
<url>db/journals/publications/publications10.html#AlmeidaMS22</url>
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<coauthors n="6" nc="2">
<co c="1"><na f="a/Almeida_0001:Fernando" pid="84/10164">Fernando Almeida 0001</na></co>
<co c="0"><na f="d/Delgado:Catarina_J=_M=" pid="56/4597">Catarina J. M. Delgado</na></co>
<co c="1"><na f="m/Morais:Jos=eacute=" pid="38/6116">Jos&#233; Morais</na></co>
<co c="0"><na f="p/Perestrelo:Beatriz_Martins" pid="419/2583">Beatriz Martins Perestrelo</na></co>
<co c="0"><na f="p/Pires:Paulo_Botelho" pid="390/4668">Paulo Botelho Pires</na></co>
<co c="0"><na f="p/Prisco:Mariana" pid="390/4019">Mariana Prisco</na></co>
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