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DG.O 2011: College Park, MD, USA
- John Carlo Bertot, Karine Nahon, Soon Ae Chun, Luis F. Luna-Reyes, Vijay Atluri:

Proceedings of the 12th Annual International Conference on Digital Government Research, DG.O 2011, College Park, MD, USA, June 12 - 15, 2011. ACM International Conference Proceeding Series, Digital Government Research Center 2011, ISBN 978-1-4503-0762-8
Public records and open government
- Sean A. Munson

, Daniel Avrahami, Sunny Consolvo, James Fogarty, Batya Friedman, Ian E. Smith:
Attitudes toward online availability of US public records. 2-9 - Nathalie Colineau, Cécile Paris, Keith Vander Linden:

Automatically generating citizen-focused brochures for public administration. 10-19 - Javier D. Fernández

, Miguel A. Martínez-Prieto
, Claudio Gutierrez
:
Publishing open statistical data: the Spanish census. 20-25
Shared services
- Anton Joha, Marijn Janssen

:
Types of shared services business models in public administration. 26-35 - Hafedh Chourabi, Sehl Mellouli

:
e-government: integrated services framework. 36-44 - Julia A. Ekstrom

, Gloria T. Lau, Kincho H. Law, Matthew Hardy:
Application of the MINOE regulatory analysis framework: case studies. 45-53
Research collaboration
- Sharon S. Dawes, Natalie Helbig, Meghan E. Cook:

Promoting international digital government research collaboration: an experiment in community building. 54-63 - Djoko Sigit Sayogo, Jing Zhang, Theresa A. Pardo:

Evaluating the structure of cross-boundary digital government research collaboration: a social network approach. 64-73 - Djoko Sigit Sayogo, Theresa A. Pardo:

Understanding the capabilities and critical success factors in collaborative data sharing network: the case of dataONE. 74-83
Enterprise architecture
- Christoph Becker, Gonçalo Antunes

, José Barateiro
, Ricardo Vieira, José Borbinha
:
Modeling digital preservation capabilities in enterprise architecture. 84-93 - Sabrina Scherer, Maria A. Wimmer:

Analysis of enterprise architecture frameworks in the context of e-participation. 94-103 - Melanie Bicking:

Modelling and simulation to facilitate policy choices: the impact of policy modelling gaps on good governance. 104-111
Social media in government
- Andrea L. Kavanaugh, Edward A. Fox

, Steven D. Sheetz, Seungwon Yang, Lin Tzy Li, Travis Whalen, Donald J. Shoemaker, Paul Natsev, Lexing Xie
:
Social media use by government: from the routine to the critical. 121-130 - Derek L. Hansen, John Carlo Bertot, Paul T. Jaeger:

Government policies on the use of social media: legislating for change. 131-140
Data standards
- Joris Hulstijn

, Remco van Wijk, Niels de Winne, Nitesh Bharosa
, Marijn Janssen
, Yao-Hua Tan:
Public process management: a method for introducing standard business reporting. 141-150 - Nitesh Bharosa

, Remco van Wijk, Marijn Janssen
, Niels de Winne, Joris Hulstijn
:
Managing the transformation to standard business reporting: principles and lessons learned from the Netherlands. 151-156 - Siddharth Taduri, Gloria T. Lau, Kincho H. Law, Hang Yu, Jay P. Kesan:

Developing an ontology for the U.S. patent system. 157-166
Social media and crowdsourcing
- Dennis Linders:

We-Government: an anatomy of citizen coproduction in the information age. 167-176 - Janice Warner:

Next steps in e-government crowdsourcing. 177-181 - Sounman Hong, Daniel Nadler:

Does the early bird move the polls?: the use of the social media tool 'Twitter' by U.S. politicians and its impact on public opinion. 182-186
e-government applications I
- Olivier Glassey, Sophie Pichaureaux:

Technical foundations to cut down administrative red tape: the case of the Canton of Vaud. 187-191 - Guillermo de Bernardo

, Ángeles Saavedra Places
, Sergio Folgar, José Luis López López, Ana Cerdeira-Pena
:
eAdmin: an e-government system for the Galician region. 192-197 - Sergio Picazo-Vela

, Isis Gutiérrez-Martínez
, Luis F. Luna-Reyes
:
Social media in the public sector: perceived benefits, costs and strategic alternatives. 198-203
Digital government and citizen perceptions
- Sunil Choenni, Erik Leertouwer, Tony Busker, Ingrid Mulder

:
The "dark side" of information technology: a survey of IT-related complaints from citizens. 204-212 - Luis F. Luna-Reyes

, J. Ramón Gil-García
, José A. Celorio Mansi:
Citizen-centric approaches to e-government and the back-office transformation. 213-218 - June-Suh Cho, Soon Ae Chun

:
Towards transparent policy decision making process: a case study for Seoul metropolitan government. 219-224
e-government applications II
- Paul T. Jaeger, John Carlo Bertot, John A. Shuler, Jessica McGilvray:

Case study in e-government education programs: preparing future government information professionals. 225-228 - Robert C. Richards Jr., Thomas R. Bruce:

Examples of specialized legal metadata adapted to the digital environment, from the U.S. code of federal regulations. 229-234 - Anthony Ngo, Peter Z. Revesz

:
Efficient traffic crash and snow complaint GIS system. 235-244
Open government
- Teresa M. Harrison, Santiago Guerrero, G. Brian Burke, Meghan E. Cook, Anthony M. Cresswell, Natalie Helbig, Jana Hrdinová, Theresa A. Pardo:

Open government and e-government: democratic challenges from a public value perspective. 245-253 - Gwanhoo Lee

, Young Hoon Kwak
:
Open government implementation model: a stage model for achieving increased public engagement. 254-261 - Dennis Linders, Susan Copeland Wilson:

What is open government?: one year after the directive. 262-271
Socio-technical systems
- Jane Fedorowicz, Steve Sawyer

, Christine B. Williams, M. Lynne Markus, Michael Tyworth, Dax D. Jacobson, Sonia Gantman, Martin A. Dias, Arthur P. Tomasino:
Design observations regarding public safety networks. 272-281 - Taewoo Nam

, Theresa A. Pardo:
Conceptualizing smart city with dimensions of technology, people, and institutions. 282-291 - Elsa Estevez

, Tomasz Janowski
, Ignacio Marcovecchio, Adegboyega K. Ojo
:
Establishing government chief information officer systems: readiness assessment. 292-301
Political participation
- Jens Grossklags, Lora Appel, Frank Bridges:

Young adults and online political participation: search strategies and the role of social media. 302-306 - Viktoria Spaiser:

Young people's political participation on the internet in Germany: empowered ethnic minority groups? 307-316 - Michael Kaschesky, Pawel Sobkowicz

, Guillaume Bouchard:
Opinion mining in social media: modeling, simulating, and visualizing political opinion formation in the web. 317-326
Posters and system demonstrations
- Sergio González Martínez, Luis F. Luna-Reyes

, Dolores E. Luna
, J. Ramón Gil-García
, Rodrigo Sandoval-Almazán
:
Comparing usability of government web portals during governor change of terms. 327-328 - Siddharth Taduri, Gloria T. Lau, Kincho H. Law, Hang Yu, Jay P. Kesan:

An ontology-based interactive tool to search documents in the U.S. patent system. 329-330 - Vijay Atluri

, Basit Shafiq, Soon Ae Chun
, Ghulam Nabi, Jaideep Vaidya:
UICDS-based information sharing among emergency response application systems. 331-332 - Taewoo Nam

, Francisco Armando Aldama, Hafedh Chourabi, Sehl Mellouli
, Theresa A. Pardo, J. Ramón Gil-García
, Hans Jochen Scholl
, Adegboyega K. Ojo
, Elsa Estevez
, Lei Zheng
:
Smart cities and service integration. 333-334 - Lin Tzy Li, Seungwon Yang, Andrea L. Kavanaugh, Edward A. Fox

, Steven D. Sheetz, Donald J. Shoemaker, Travis Whalen, Venkat Srinivasan:
Twitter use during an emergency event: the case of the UT Austin shooting. 335-336 - Mark Deckert, Abram Stern

, Warren Sack:
System demonstration: a toolset for web-based peer review of scientific testimony. 337-338 - Ricardo Vieira, José Borbinha

, Francisco Valdez, André Vasconcelos
:
A reference architecture for records management. 339-340 - J. Ramón Gil-García

, Leonardo F. Vivanco, Luis F. Luna-Reyes
, Rodrigo Sandoval-Almazán
, Dolores E. Luna
:
Inter-organizational collaboration and performance of state e-government portals in Mexico. 341-342 - Dolores E. Luna

, Luis F. Luna-Reyes
, J. Ramón Gil-García
, Rodrigo Sandoval-Almazán
:
Government web portals performance evaluation using data envelopment analysis. 343-344 - Djoko Sigit Sayogo, Theresa A. Pardo, Donna S. Canestraro:

Understanding the impact of computing and information technology on critical challenges facing 21st century financial market regulators. 345-346 - Evgeny Styrin

, Andrey Zhulin:
Public and municipal services register: a back office system for one stop shop e-services portal in Russian federation. 347-348 - Rodrigo Sandoval-Almazán

, Jeanett Mendoza Colín, J. Ramón Gil-García
, Luis F. Luna-Reyes
, Dolores E. Luna
:
Local government websites: cases of innovation and best practices in Mexico. 349-350 - Armando Aldama-Nalda, J. Ramón Gil-García

:
First steps towards studying government information sharing and integration in metropolitan areas. 351-352 - Nikos Kroustalias:

Towards an ICTD pull model for servicing social demands in rural areas: invoking PPSPs. 353-354
Panels
- Carl Skelton, Martin Koplin, Vin Cipolla:

Massively participatory urban planning and design tools and process: the Betaville project. 355-358 - Philip Seltsikas, Georgia K. Marsh, Myisha Frazier-McElveen, Thomas J. Smedinghoff:

Secure government in cyberspace? 359-361 - Sharon S. Dawes, G. Brian Burke, Mohammed A. Gharawi:

Transnational digital government research collaborations: purpose, value, challenges. 362-364 - John Carlo Bertot, Paul T. Jaeger, Jonathan Lazar, Joshua Lehman, Alice Siempelkamp:

The policy challenges of universally usable e-government. 365-366 - Theresa A. Pardo, Meghan E. Cook, Jana Hrdinová:

Investing in open government: applying lessons from research and practice. 367-368 - J. Ramón Gil-García

, Sehl Mellouli
, Celene Navarrete, Theresa A. Pardo, Jing Zhang, Luis F. Luna-Reyes
:
Research group on digital government in North America: a comparative and transnational agenda. 369-370
Tutorials and workshops
- Carlo Batini, Gianluigi Viscusi:

Planning egovernment information systems: methods and experiences from the eG4M framework. 371-372 - Stuart W. Shulman:

DiscoverText: software training to unlock the power of text. 373 - Seungwon Yang, Andrea L. Kavanaugh:

Collecting, analyzing and visualizing tweets using open source tools. 374-375 - Scott P. Robertson

, Elizabeth A. Buie
, Dianne Murray:
Interaction design for citizen engagement and digital government. 376-377

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