HOW BRANDSRECOVER more REVENUEWITH real CONVERSATIONS
See how ecommerce teams use LiveRecover's human-powered SMS to close more carts and drive measurable revenue.
$26.5M
REVENUE RECOVERED
1.7M
CONVERSATIONS HANDLED
How GLD Humanized Checkout and Drove Over $26 Million in Incremental Revenue
"There's always incremental lift with LiveRecover because they can reach people your SMS platform can't. It's not a question of if there's lift — just how much."
$26.5M
REVENUE RECOVERED
1.7M
CONVERSATIONS HANDLED
9,732
ORDERS RECOVERED
20%
RECOVERY RATE
How human-powered SMS helped Nuuds recover 7,700 carts
"We've had such a successful year with LiveRecover. Our retention skyrocketed, and our customers keep coming back. Some even send us messages or photos after they get their order saying how confident they feel. That's the whole reason we do this."
9,732
ORDERS RECOVERED
20%
RECOVERY RATE
$6.8M+
LIFETIME REVENUE RECOVERED
94,758
ORDERS RECOVERED
9.55%
OF TOTAL BRAND REVENUE
How Glamnetic Turned LiveRecover Into a $1M-a-Year Extension of Their CX Team
"It honestly shocked me how perfectly they carried our brand voice. We have a 40,000-member Facebook group, and customers send us screenshots saying, 'This is so nice that I got a follow-up from someone at Glamnetic.' They see LiveRecover as part of our brand."
$6.8M+
LIFETIME REVENUE RECOVERED
94,758
ORDERS RECOVERED
9.55%
OF TOTAL BRAND REVENUE
$3.8M+
RECOVERED IN 16 MONTHS
22,941
ORDERS RECOVERED
6.36%
OF TOTAL BRAND REVENUE
How Eskiin Validated LiveRecover With a Holdout Test — and Recovered $3.8M in 16 Months
"You're losing money. Go talk to LiveRecover and get it set up yesterday. It takes no time, the dashboards make sense, and you can see the money rolling in."
$3.8M+
RECOVERED IN 16 MONTHS
22,941
ORDERS RECOVERED
6.36%
OF TOTAL BRAND REVENUE
$1.4M+
REVENUE RECOVERED
22%
RECOVERY RATE
44%
REPLY RATE
How Caddis Turned a "Don't Text Them" Customer Base Into a $1.4M Recovery Channel
"Every time our board asks us to cut money, I go through everything we pay for — and LiveRecover is just a total no-brainer. It's nice to have something that's working every day in the background."
$1.4M+
REVENUE RECOVERED
22%
RECOVERY RATE
44%
REPLY RATE
19%
RECOVERY RATE
$987
RECOVERED ORDER AOV
6.5%
OF TOTAL BRAND REVENUE
How Flowell Recovers $1,000 Medical Device Carts by Answering Real Product Questions
"LiveRecover doesn't just recover lost revenue. For a product like ours, that one-on-one conversation is what customers are actually looking for. It's an educational tool just as much as it's a revenue recovery tool — and the recovered revenue is almost an added bonus."
19%
RECOVERY RATE
$987
RECOVERED ORDER AOV
6.5%
OF TOTAL BRAND REVENUE
$450K
REVENUE RECOVERED
18%
RECOVERY RATE
How Thinx Recovered $450K in Abandoned Carts With Real Human Conversations
"We're at an 18% recovery rate, which I think is way higher than our normal checkout abandonment flow. It's been going really well."
$450K
REVENUE RECOVERED
18%
RECOVERY RATE
10,131
CARTS RECOVERED
1 IN 4
REPLY RATE
How Body Candy Recovered 10,000+ Carts Using LiveRecover
"After the first 30 days, CVR increased 10% and AOV increased by 15%."
10,131
CARTS RECOVERED
1 IN 4
REPLY RATE
$250K+
REVENUE RECOVERED
18%
RECOVERY RATE
42%
REPLY RATE
How S-Force Recovered Over $250K Using LiveRecover
"The human touch makes all the difference in our recovery rates."
$250K+
REVENUE RECOVERED
18%
RECOVERY RATE
42%
REPLY RATE
$890K
REVENUE RECOVERED
22%
RECOVERY RATE
Original Grain's journey to 22% cart recovery rate
"Our customers appreciate the personal touch LiveRecover brings."
$890K
REVENUE RECOVERED
22%
RECOVERY RATE
1,545
CARTS RECOVERED
18%
RECOVERY RATE
40%
REPLY RATE
How One With Swim Recovered 1,500+ Carts Using LiveRecover
"LiveRecover has been a game-changer for us. The personalized SMS approach not only helped us recover lost sales but also allowed us to connect with our customers on a more personal level."
1,545
CARTS RECOVERED
18%
RECOVERY RATE
40%
REPLY RATE
8,311
CARTS RECOVERED
15%
RECOVERY RATE
36%
REPLY RATE
How Flewd Recovered 8,000+ Carts Using LiveRecover
"The results speak for themselves, and we couldn't be happier with the impact LiveRecover has had on our business."
8,311
CARTS RECOVERED
15%
RECOVERY RATE
36%
REPLY RATE
$2.5M
REVENUE RECOVERED
50,474
CARTS RECOVERED
33%
REPLY RATE
How KITSCH Recovered $2.5M in Carts Over 28 Months Using LiveRecover
"LiveRecover helped us tap into a customer segment we were missing entirely."
$2.5M
REVENUE RECOVERED
50,474
CARTS RECOVERED
33%
REPLY RATE
10,785
CARTS RECOVERED
15%
RECOVERY RATE
36%
REPLY RATE
How OhSnap Recovered 10,000+ Carts Using LiveRecover
"We're at an 18% recovery rate, which I think is way higher than our normal checkout abandonment flow. It's been going really well."
10,785
CARTS RECOVERED
15%
RECOVERY RATE
36%
REPLY RATE
$1.2M
REVENUE RECOVERED
12,849
CARTS RECOVERED
36%
REPLY RATE
How Nailboo Recovered $1.2M in Carts Using LiveRecover
"We made $70,000 (in Q1 2024) — that's about 6% of our cart abandoned recoverers. That's just additional revenue that we would have missed out on if we didn't have LiveRecover."
$1.2M
REVENUE RECOVERED
12,849
CARTS RECOVERED
36%
REPLY RATE
$342K
REVENUE RECOVERED
15%
RECOVERY RATE
43%
REPLY RATE
How Clock Canvas Recovered $342K in Wall-Art Carts Using LiveRecover
"LiveRecover delivers consistent results month after month."
$342K
REVENUE RECOVERED
15%
RECOVERY RATE
43%
REPLY RATE
4,682
TOTAL CONVERSATIONS
14%
RECOVERY RATE
Little & Lively's Success with LiveRecover
"The personal touch makes all the difference for our family-focused brand."
4,682
TOTAL CONVERSATIONS
14%
RECOVERY RATE
90%
OF SHOPPERS REACHED
40%
REVENUE IMPACT WHEN PAUSED
How Neon Flux Uses LiveRecover to Reach the 90 Percent of Shoppers Others Can't
"LiveRecover lets us connect with the 90 percent of shoppers we couldn't reach through traditional email or SMS. It's person to person communication that creates real conversations, uncovers intent, answers questions, and encourages customers to complete their purchase."
90%
OF SHOPPERS REACHED
40%
REVENUE IMPACT WHEN PAUSED
$30K
RECOVERED IN 30 DAYS
15%
CONVERSION RATE
How MoonBrew Recovered 7× More Abandoned Checkouts Using LiveRecover
"It's impossible to build that kind of personalized flow inside a normal SMS platform. You can't predict or automate hundreds of different responses. LiveRecover made sense because it's handled by real people and only charges based on recovered sales."
$30K
RECOVERED IN 30 DAYS
15%
CONVERSION RATE
30%
CHECKOUT RECOVERY RATE
7%
OF ALL SALES
How Latico Leathers Turns Abandoned Carts Into Conversations (and 30% More Revenue)
"This became one of our few quick wins that turned into a must-have. LiveRecover's human touch fits our brand perfectly, and we see the impact every week."
30%
CHECKOUT RECOVERY RATE
7%
OF ALL SALES
2,732
CARTS RECOVERED
14%
RECOVERY RATE
42%
REPLY RATE
How TRX Recovers Carts at a 14% Rate by Answering Real Setup Questions
"The agents were responding with exactly how to hang it based on our internal database. That was one of the biggest things that sold it for us."
2,732
CARTS RECOVERED
14%
RECOVERY RATE
42%
REPLY RATE
8,139
CARTS RECOVERED
15%
RECOVERY RATE
40%
REPLY RATE
How Dad Gang Recovered 8,139 Carts in One Year With LiveRecover
"It was a no-brainer for Dad Gang. The way LR interacts with cart abandoners is super organic."
8,139
CARTS RECOVERED
15%
RECOVERY RATE
40%
REPLY RATE