Popis
Managing client requests across WhatsApp, email, and calls can quickly become messy and unorganized.
The Freelancer Support System helps freelancers and developers manage all client requests in one place by converting them into structured tickets directly inside WordPress. Built by a developer who has delivered 50+ websites, this tool is designed to solve real-world communication gaps.
No more missed messages. No more confusion. Everything is organized, tracked, and easy to manage.
- Save Time: Reduce back-and-forth communication.
- Stay Organized: Move from scattered messages to a structured workflow.
- Improve Professionalism: Give your clients a dedicated portal for their requests.
Key Features
- Centralized Ticket System: Manage all client requests from a single dashboard.
- Structured Tasks: Convert vague client messages into actionable tickets.
- Status Tracking: Clearly mark work as Pending, In Progress, or Completed.
- WhatsApp Updates: Send instant progress notifications to clients.
- Lightweight Performance: Optimized for speed and minimal server impact.
- Clean UI: A simple, intuitive admin interface designed for productivity.
Who is this plugin for?
- Freelancers managing multiple client projects simultaneously.
- WordPress Developers needing a simple way to track change requests.
- Agencies managing maintenance plans for multiple websites.
- Anyone tired of losing track of client requests in email threads.
Snímky obrazovky
How it Works: Full Workflow Guide – An infographic showing the 9-step process from client request to completed task. 
Support System Dashboard – A centralized view to manage all tickets with ID, Client, Title, and Status tracking. 
Client Submission Form – The simple interface where clients submit requests directly into your WordPress backend. 
Ticket Progress Tracking – Visual indicators for Pending, In Progress, and Completed stages. 
WhatsApp Notification Interface – A preview of how you can send updates directly to clients through WhatsApp. 
The „Before vs After“ Impact – A visual comparison showing how the plugin organizes your freelance business. 
Instalace
- Upload the plugin files to the
/wp-content/plugins/freelancer-support-systemdirectory, or install via the WordPress plugins screen. - Activate the plugin through the ‚Plugins‘ screen in WordPress.
- Open the Support System dashboard from your admin menu.
- Start managing client tickets easily!
Nejčastější dotazy
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Does this plugin require any external service?
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No, it works completely inside your WordPress installation.
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Can clients submit requests?
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Yes, a simple submission form allows clients to send requests directly to your dashboard.
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Does it support WhatsApp notifications?
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Yes, you can trigger WhatsApp updates to keep your clients informed in real-time.
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Is it suitable for agencies?
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Yes, it is designed to scale from solo freelancers to small agency teams.
Recenze
Autoři
Freelancer Support System – Client Ticket Manager je otevřený software. Následující lidé přispěli k vývoji tohoto pluginu.
Spolupracovníci
Přeložte “Freelancer Support System – Client Ticket Manager” do svého jazyka.
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Přehled změn
1.1
- Optimized plugin title and description for better discoverability.
- Added comprehensive workflow infographic to the assets.
- Refined the screenshot descriptions for better user onboarding.
- Minor CSS fixes for the admin dashboard.
1.0
- Initial release of the core ticket management system.