Legal

Privacy policy

How CrossBreeze collects, uses, and protects your personal data.

Last updated: December 2025

Who we are

CrossBreeze (crossbreeze.nl, crossmodel.io) is responsible for processing personal data as described in this privacy policy.

What data we collect

We may collect the following categories of personal data:

  • Name and contact details (email address, phone number, address)
  • IP address and device/browser information
  • Website usage and activity data
  • Any information you actively provide (e.g. when contacting us or creating an account)

Our website and services are not intended for persons under the age of 16. We do not knowingly collect data from children under 16 without verified parental consent.

Why we collect it

CrossBreeze processes personal data for the following purposes:

  • Providing and improving our products and services
  • Responding to enquiries and support requests
  • Sending product updates and newsletters (with your consent)
  • Processing payments and fulfilling orders
  • Complying with legal obligations (e.g. tax records)
  • Analysing website usage to improve the user experience

Data sharing

CrossBreeze will not sell your personal data to third parties. We only share data when necessary to deliver our services or when required by law. Where we engage third-party processors, we ensure appropriate data processing agreements are in place.

Automated decision-making

CrossBreeze does not make decisions based solely on automated processing that have significant consequences for individuals.

Data retention

We do not retain your personal data longer than necessary to fulfil the purposes for which it was collected, or as required by applicable law.

Cookies

CrossBreeze uses functional, analytical, and — where consented — tracking cookies to make the website work, to measure usage, and to personalise content. You will be asked for consent on your first visit.

Your rights

Under the GDPR you have the right to:

  • Access the personal data we hold about you
  • Correct inaccurate data
  • Request deletion of your data
  • Object to or restrict processing
  • Withdraw consent at any time (where processing is based on consent)
  • Lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens)

To exercise any of these rights, please contact us at info@crossbreeze.nl.

Security

CrossBreeze takes appropriate technical and organisational measures to protect your personal data against loss, misuse, unauthorised access, or disclosure. If you suspect a breach, please report it to info@crossbreeze.nl immediately.

Changes to this policy

We may update this privacy policy from time to time. The most recent version will always be available on this page. We recommend checking it periodically.

Contact

Questions about this privacy policy? Please contact us.

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