Learn more about Control Service Company and our mission to deliver intuitive and innovative solutions. Submit your own questions or ask one of our knowledgeable technicians.
Frequently Asked Questions
Mistake: Failure to train staff.
Mistake: Poor integration with other systems
Mistake: Not using trend data and analytics.
Q: Can I override controls without tracking?
Mistake: Ignoring ongoing Optimization and Monitoring Based Commissioning (MBCx)
Q: Should you schedule your equipment to start early so it reaches setpoint by the time occupants arrive?
Q: Does demand limiting work by shutting off equipment during peak demand periods?
Q: Can a VRF recover after a night set back by running 24/7?
Q: Is scheduling everything off after hours enough?
Q: Does lowering setpoints always save energy?
Q: Can I set and forget a BAS?
Q: Does installing a BAS automatically save energy?
Q: Can you upgrade older legacy systems?
Q: Do you provide user training after installation?
Q: Can we phase implementation over time or does it need to be done all at once?
Q: What industries do you work with?
Q: Can you provide reporting or analytics for energy usage and system performance?
Q: How energy efficient are your solutions?
Q: Do you offer remote monitoring or cloud-based access?
Q: Can you provide design-build services or do you only install specified systems?
Q: What geographic areas do you serve?
Q: Can you help during retrofit or renovation projects?
Q: Do you coordinate with other trades during construction?
Q: What is the benefit of involving a controls contractor early in a project?
Q: How long does integration take?
Q: How do I get support or service after installation?
Q: Is your system scalable for future growth?
Q: What are the benefits of a fully integrated BAS?
Q: Do I need to replace my current system to work with yours?
Q: Do you support integration with third-party or legacy systems?
Q: Can CSC integrate with my existing building automation system?
Q: When does a controls contractor start working on a project?
Q: What made you choose the systems you represent?
Q: Can you support our existing system?
FAQ Submission
DISCOVER AUTOMATION EXPERTISE
Discover why CSC is the leading building automations expert in the Midwest. Explore our journey and commitment to excellence as we transform buildings with cutting-edge technology and seamless integration, creating smarter, more efficient environments for all.
Need more information?
Contact our team for personalized assistance.
Client Experiences
The Control Service Company team was comprised of good, knowledgeable professionals who were always willing and available to make adjustments throughout the life of the project. Not only are they more responsive than our former controls contractor, they have a better understanding of facilities operations in general and how their services impact other aspects of a client’s business..
Don Layne, BCBS KC
Operating Engineer
Great organization who really invests in their clients and participates as a member of a team! Can’t say enough about the work they do, the responsiveness, and the service provided. Top notch in my book! Even participates in our leadership retreat and celebrates with us the beginning of our year! Thank you Control Service Company.
Jim Poplau, Assistant Principal at PHMS
I know I’m not Control Service Company’s biggest customer, but they always treat me like I am their number one customer. Because Stan was a facilities manager, he understands my challenges and speaks my language. CSC has provided outstanding customer service and technology that eliminates my headaches while improving efficiency and Ceva’s bottom line.
Mark Potts,
Director of Facilities
John Crownhart was incredibly responsive and produced outstanding work, and his entire team exhibited just as much confidence and professionalism. I really didn’t think the museum would be able to save that much energy, but once we began using the environmental index tool effectively, we saw some incredible results. Ultimately, the art was the customer and the right control systems are critical for preserving it. For me personally, I was so impressed with Control Service Company I took a job there!
Stan Chandler,
Former Director of Operations for The Nelson-Atkins Museum
