USB ports stopped working (and other things)
Hi everyone!
I recently received my college laptop, a Dell Latitude 830, and I'm already having issues with it. It runs Vista Ultimate, and I installed Service Pack 1 almost immediately.
My my main issue is that after I installed SP1, all 4 USB ports stopped recognizing any form of device (camera, iPod, flash drive, etc). I could connect via USB prior to SP1. It's incredibly frustrating.
Things I've tried already: Windows Update, but the window won't load (I just get a blank white window), Downloading two USB reliability updates from the Microsoft website, and even System Restore, which wouldn't load at all, but says it's running when I went to click on it again.
My dad, my boyfriend, and his computer engineer mother have all given the above suggestions, but nothing seems to be working. I'm pretty decent with computers, but this is way beyond my skill level.
Any help would be greatly appreciated, seriously.
I recently received my college laptop, a Dell Latitude 830, and I'm already having issues with it. It runs Vista Ultimate, and I installed Service Pack 1 almost immediately.
My my main issue is that after I installed SP1, all 4 USB ports stopped recognizing any form of device (camera, iPod, flash drive, etc). I could connect via USB prior to SP1. It's incredibly frustrating.
Things I've tried already: Windows Update, but the window won't load (I just get a blank white window), Downloading two USB reliability updates from the Microsoft website, and even System Restore, which wouldn't load at all, but says it's running when I went to click on it again.
My dad, my boyfriend, and his computer engineer mother have all given the above suggestions, but nothing seems to be working. I'm pretty decent with computers, but this is way beyond my skill level.
Any help would be greatly appreciated, seriously.