https://community.rws.com/product-groups/trados-portfolio/f/licensing/60814/trados-studio-2021-freelance-license-activation-license-transfer-after-pc-failureSat, 04 Apr 2026 23:29:00 GMT10acfa76-f078-475b-a7ef-fc5b3e8d2934:beb9521a-2901-43f5-9627-59a037e51150William SteinI am a long-time Trados Freelance user and have owned perpetual licenses since Trados 7, upgrading through Studio 2011, 2014, 2017, 2019, 2021, and most recently Studio 2024 Freelance. My current RWS account shows only the Trados Studio 2024 Freelance license, but I would like to install and activate Trados Studio 2021, which I previously used under a perpetual upgrade license. My previous computer, on which Trados Studio 2021 was installed and activated, has recently crashed and is no longer accessible, so I cannot deactivate or return the license from that machine. I therefore need to transfer or reactivate my Studio 2021 license on my new computer. It appears that my Studio 2021 license or upgrade entitlement is not visible in my account. I believe it may be part of my upgrade chain. Could you please: Confirm that my Trados Studio 2021 Freelance perpetual license/upgrade exists in my license history, Reset or return the Studio 2021 license from the old machine, Provide the activation code or enable activation of Studio 2021 on my new computer. My account emails are: williamstein@yahoo.com william_stein@hotmail.com Thank you very much for your assistance.https://community.rws.com/product-groups/trados-portfolio/cloud-offerings/f/cloud-offerings/60812/unable-to-import-tmx-file-into-translation-memory-resource/192682Sat, 04 Apr 2026 17:01:00 GMT10acfa76-f078-475b-a7ef-fc5b3e8d2934:c1b5b594-6fe3-4300-a386-40110bd9bb4eFrancesco MonticelliUpdate: after several hours with the spinning wheel, I get the following message: You do not have sufficient entitlements available to perform this action. Please contact the administrator of the account.https://community.rws.com/product-groups/trados-portfolio/cloud-offerings/f/cloud-offerings/60812/unable-to-import-tmx-file-into-translation-memory-resource/192681Sat, 04 Apr 2026 15:00:00 GMT10acfa76-f078-475b-a7ef-fc5b3e8d2934:ba09a5a0-9366-4b14-a86d-bc952d2880ddFrancesco MonticelliThis answer does not resolve the issue. The solutions proposed are either not relevant or I have already tried them and they didn't work.https://community.rws.com/product-groups/trados-portfolio/cloud-offerings/f/cloud-offerings/60812/unable-to-import-tmx-file-into-translation-memory-resource/192680Sat, 04 Apr 2026 14:59:00 GMT10acfa76-f078-475b-a7ef-fc5b3e8d2934:99f712aa-5dec-4040-aceb-62343392dbc3Francesco MonticelliThis answer does not resolve the issue. The solutions proposed are either not relevant or I have already tried them and they didn't work.https://community.rws.com/product-groups/trados-portfolio/cloud-offerings/f/cloud-offerings/60812/unable-to-import-tmx-file-into-translation-memory-resourceSat, 04 Apr 2026 14:55:00 GMT10acfa76-f078-475b-a7ef-fc5b3e8d2934:c488233c-ad70-4fb9-a98d-c31b678bfe3eFrancesco MonticelliOur client shares File-Based translation memories with us, and we use a set of translation memory resources on Language Cloud to share these Translation Memories in our office. When the client sends us update Translation Memories, I open them in Trados Studio 2024, upgrade them so that we can use the Fragment Alignment feature and export them to TMX files. Then, I go to our Language Cloud account and import the TMX files into the corresponding Translation Memory resources, which we add to our Studio projects as Cloud Based Resources, so that we can work simultaneously on the same Translation Memory and benefit from the ability to share our translations in real time. However, since March 24th the import process doesn't work. I click on Import in the Translation Memories page on Language Clouds, select the TMX, select the relevant options in the Import page and click on Finish, but the page is stuck on "Your file is being uploaded" with the spinning wheel. I have also tried to import a SDLTM file and to import the TMX files by creating a fresh TM resources, but nothing seems to work. Anybody is having the same problem? Is there anything I can do to solve this issue?Language CloudSDL Language CloudTranslation Resourceshttps://community.rws.com/product-groups/trados-portfolio/cloud-offerings/f/cloud-offerings/60812/unable-to-import-tmx-file-into-translation-memory-resource/192679Sat, 04 Apr 2026 14:55:00 GMT10acfa76-f078-475b-a7ef-fc5b3e8d2934:3668f1cc-61ec-498d-a078-60e9ce31768eRWS Community AIProbability score: 0.7 Question improvement suggestion: Provide specific error messages or codes if available, and mention the exact version of Trados Studio and Language Cloud you are using. In the meantime, based on the information you have provided, here is a suggested answer to your question: Hello, It sounds like you're experiencing a frustrating issue with importing TMX files into your Translation Memory resources on Language Cloud. Here are some steps and workarounds you can try to resolve the problem: **Step 1:** **Check File Compatibility** Ensure that the TMX file you are trying to import is compatible with Language Cloud. The TMX file should have the same source-target languages as the destination TM. If there are mismatches, the import may not work as expected. **Step 2:** **File Size Limitations** Confirm that the TMX file does not exceed the maximum size limit of 1 GB for individual files. If you are using a ZIP archive, ensure that the archive itself does not exceed 1 GB. **Step 3:** **Clean Up the TMX File** If the TMX file contains overly long translation units (e.g., more than 10,000 characters), consider cleaning it up by removing such units. This can help avoid performance issues during the import process. **Step 4:** **Increase Server Farm Proxy Timeout** If you are encountering timeout issues, you can try increasing the Server Farm Proxy Timeout in IIS. Set the timeout to a higher value (e.g., 60, 120, or even 180 seconds) to see if this resolves the issue. **Step 5:** **Use Workarounds** - **Workaround 1:** Import the TMX file into Trados Studio first, make a minor edit, save it, and then try importing it again into Language Cloud. - **Workaround 2:** Create a new Translation Memory in Language Cloud and attempt to import the TMX file into this new TM. **Step 6:** **Check for Updates** Make sure that both Trados Studio and Language Cloud are updated to the latest versions. Sometimes, issues can arise from using outdated software. If you continue to experience issues after trying these steps, please provide any specific error messages you receive during the import process, as well as the exact versions of Trados Studio and Language Cloud you are using. This information can help in diagnosing the problem further. I hope this answer addressed your question. If not, please reject the answer, add the question improvement suggestion information, and click the RWS Community AI checkbox on the right to try again. RWS Community AIhttps://community.rws.com/product-groups/trados-portfolio/rws-appstore/f/rws-appstore/60728/deepl-plugin-for-trados-studio-2024-pre-sr1-not-working-properly/192678Sat, 04 Apr 2026 14:14:00 GMT10acfa76-f078-475b-a7ef-fc5b3e8d2934:48531331-7ddd-461c-8304-9b93c208ecd5Sandor JuhaszHi Anca, Thank you for your reply. It is quite interesting that I can use the DeepL app for Studio 2024 but I cannot make settings in it. By the way, this version was updated on 19 March and, according to the Changelog, "Updated authorization compatibility with latest DeepL API requirements". One would think this version should work, too. (I prefer using Trados Studio 2024, as SR1 still has a bug in Advanced Display Filter.) Kind regards Sandorhttps://community.rws.com/product-groups/trados-portfolio/f/licensing/60810/repair-extra-actvation-damaged-by-full-windows-reinstallationFri, 03 Apr 2026 19:57:00 GMT10acfa76-f078-475b-a7ef-fc5b3e8d2934:a90acf1c-e45a-473c-955c-331dd61d916dRadu NicolaescuI have lost an the second (extra) activation of a Trados Studio 2024 Freelance Plus 18.0.2.3255 licence. Cause: complete reinstallation of win11, due to damaged drivers The primari activation is in use and I need to keep it , having jobs in processreinstallationhttps://community.rws.com/product-groups/trados-portfolio/trados-studio/f/studio/60809/search-for-terms-where-source-and-target-are-in-englishFri, 03 Apr 2026 19:05:00 GMT10acfa76-f078-475b-a7ef-fc5b3e8d2934:38c179a4-1db7-4715-9f6e-682d5d938651David McDermitHello Had one of my translators ask how he might be able to search his translation memory and termbase to find where the source and resulting target are both in English instead of the usual English to Language. I think part of my issue in searching in Multiterm is that each language has their own database of thirteen languages instead of one. We are utilize Multiterm 2024 SR1 18.1.2.3594 I did try creating a filter under Adminstrator>Restrictions>Italian Expert>Filters. My AI search told me to use in filter term to apply under Advance was"exists" but does not happen to be a condition to use. Did find where could utilize "contains" and value was using the spacebar. Did not seem to work. (on side note did just try and go into one I created but for some reason it says I have to be logged in as a user. I am the administrator) Within Trados (2024 SR1 18.1.3.6657) tried the Translation Memory to create a filter and nothing. Looking for suggestions on how to search for English to English terms. Davidtranslation memoryTermbase Searchhttps://community.rws.com/product-groups/trados-portfolio/passolo/f/passolo-general/55922/how-to-make-passolo-create-64-bit-resources-satellite-assemblies/192676Fri, 03 Apr 2026 19:04:00 GMT10acfa76-f078-475b-a7ef-fc5b3e8d2934:bf8caae7-e467-4c21-9552-115acfe65394Adrian ManiuHi Markus Kaußen , I've re-attached the DLL on the KB. There is no option to create both versions at the same time. Maybe you could use different machines, one for 32 bit and one for 64 bit. I hope this helps.https://community.rws.com/product-groups/trados-portfolio/trados-studio/f/studio/60803/studio-2024-hit-list-settings-field-font-size-cannot-be-changed/192675Fri, 03 Apr 2026 18:51:00 GMT10acfa76-f078-475b-a7ef-fc5b3e8d2934:6610b152-cbec-4986-9d4a-20680a7f7dadJose Ignacio Cepero BrizThank you Ana, as soon as I finish the work I'm doing now, I will try this and tell you if it worked.https://community.rws.com/product-groups/trados-portfolio/trados-studio/f/studio/60803/studio-2024-hit-list-settings-field-font-size-cannot-be-changed/192674Fri, 03 Apr 2026 18:48:00 GMT10acfa76-f078-475b-a7ef-fc5b3e8d2934:d2f7105d-3173-46aa-b25a-10e11f9a4914Ana SaboHi Jose Ignacio Cepero Briz A reset might help you with this. To do this just close Trados Studio and then delete these folders: %appdata%\Trados\Trados Studio\Studio18\ %appdata%\Trados\Trados Studio\18\ You will lose your plugins, and also your settings, but your projects and other resources will remain untouched. Putting the plugins back is trivial via the integrated appstore. If you can't find these folders then you need to unhide your hidden files/folders: www.howtogeek.com/.../ Then restart Trados Studio and see if that helped. Kind regards,https://community.rws.com/product-groups/trados-portfolio/trados-studio/f/studio/60803/studio-2024-hit-list-settings-field-font-size-cannot-be-changedFri, 03 Apr 2026 16:55:00 GMT10acfa76-f078-475b-a7ef-fc5b3e8d2934:545f2920-d6a0-46b6-a07d-cd48b3804a25Jose Ignacio Cepero BrizI am using a Termbase where the terms have important fields. The font size of those fields is tiny and the font color is very light so I can hardly see the field content. I have seen a video online where the section Fields has a Font button which allows to change both the font size and color. I don't know which Studio version this is: But in my Studio 2024, this Font button does not appear. This is what I have: Can someone please tell me what's going on here? Is this a bug in Studio 2024? Thank you.https://community.rws.com/product-groups/trados-portfolio/trados-studio/f/multiterm/60757/adding-new-terms-to-multiterm/192673Fri, 03 Apr 2026 16:24:00 GMT10acfa76-f078-475b-a7ef-fc5b3e8d2934:d5beb148-d40f-4886-94bd-24ca0604e864selen sahinThank you. It seems better now.https://community.rws.com/product-groups/trados-portfolio/trados-studio/f/multiterm/60802/sdltb-termbase-not-visible-or-opening-in-multitermFri, 03 Apr 2026 15:55:00 GMT10acfa76-f078-475b-a7ef-fc5b3e8d2934:8167a72a-e061-4335-b9fd-611290d444d1Shuchang LiuI recently upgraded from Trados Studio 2021 to 2024. When I try to open a termbase in Multiterm, the window appears blank and doesn’t show any files, even though there are .sdltb files in the designated folder. If I change the file type filter to “All files,” the .sdltb file becomes visible. However, when I try to open it, I get an error message saying: “This termbase cannot be opened because it has been created with an unsupported version of MultiTerm.” The language pair is English–Chinese. Could you please advise on how to resolve this? Thanks very much.https://community.rws.com/product-groups/trados-portfolio/f/licensing/44467/adding-termbase-window-shows-no-sdltb-file/192672Fri, 03 Apr 2026 14:45:00 GMT10acfa76-f078-475b-a7ef-fc5b3e8d2934:23150d24-31d6-4e9f-8552-c1592336770bShuchang LiuHi Paul, I’ve read through Bora’s post, and I believe I’m experiencing a very similar issue. I recently upgraded from Trados Studio 2021 to 2024. When I try to add a termbase while creating a new project, the window appears blank and doesn’t show any files, even though there are .sdltb files in the folder. If I change the file type filter to “All files,” the .sdltb file becomes visible. However, when I try to open it, I get an error message saying: “This termbase cannot be opened because it has been created with an unsupported version of MultiTerm.” The language pair is English–Chinese. Could you please advise on how to resolve this? Thanks very much, Changhttps://community.rws.com/product-groups/trados-portfolio/f/licensing/60801/licence-reset-issue/192671Fri, 03 Apr 2026 13:17:00 GMT10acfa76-f078-475b-a7ef-fc5b3e8d2934:8590ed5b-c7b2-474b-bc6b-d4254e7b2494Anca StoianTomasz Hyziak We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : CS0045144.https://community.rws.com/product-groups/trados-portfolio/f/licensing/60801/licence-reset-issueFri, 03 Apr 2026 13:10:00 GMT10acfa76-f078-475b-a7ef-fc5b3e8d2934:e1afe6b1-d4f8-40f1-b251-f42d303546aaTomasz HyziakHey I cannot reset the licence, link redirects me to support/knowledge page where I cannot do anything - cannot login, cannot create a ticket. Please reset this license manually. Greetings, Tomasz Hyziakhttps://community.rws.com/product-groups/trados-portfolio/f/licensing/60798/unable-to-renew-subscription-and-need-help-updating-my-contact-information/192669Fri, 03 Apr 2026 12:09:00 GMT10acfa76-f078-475b-a7ef-fc5b3e8d2934:e753c836-8696-4768-96d0-3c78d76c1cb7Joan BerglundI actually did sent a request for a new quote to the address in the email, which was languagecloudsubs@rws.com . I'll try again at trados@rws.com.https://community.rws.com/product-groups/trados-portfolio/rws-appstore/f/rws-appstore/60681/deepl-plugin-suddenly-not-working/192668Fri, 03 Apr 2026 09:48:00 GMT10acfa76-f078-475b-a7ef-fc5b3e8d2934:8810e070-5e33-4a9b-ae59-126bd7064086Simon ADONGood day Jerzy. I do have a Trados Studio 2024 Licence, but facing the same issue with DeepL. I tried to delete the folders and files, but still haveing the same issue. Can you advise?