Product Help & Ideas
MYOB AccountRight
Find answers to questions about using MYOB AccountRight on the desktop or in the browserCommunity Groups
Accountants & Bookkeepers
Discuss the MYOB Partner program, MYOB Practice and Accountants Office/Enterprise with other professionals.Students and Educators
Discuss MYOB software with other students and educators. Get everything you need for your MYOB learning journeyUpdates from MYOB
Software not running properly?
Featured Places
MYOB Announcements
The latest news and happenings on the MYOB Community Forum.New Zealand Payroll and Tax
Find answers to New Zealand payroll and tax questions.Bank Feed Updates
MYOB will be using this board to provide updates about Bank Feeds. This includes when we are aware of any delays in feeds being sent to files.MYOB PayGlobal
Find answers, get updates and connect with other customers about MYOB PayGlobalIn Focus - Coming Soon
Learn how we test new features and how to get involved. Discover whats in progress, coming soon or recently closed for your preview into new features that might be coming to our software soon!Recent Posts & Replies
Pay Rate Report
There really should be a report available showing individual employee pay rates - ideally with date of last rate review included. This could be included in the previously requested Employee List Report. I would have thought it's a pretty basic report required by every employer4Views0likes1CommentRecord Button Change to "OK"
AR Desktop Can we please have the "Record" button change to "OK" following a print preview? It used to happen with AR Premier. It is difficult to know if the sale or purchase has been recorded because the button stays as "Record" until next time you go into it. Before Print Preview After Print Preview Same, same9Views0likes1Comment23/24 Payment Summary Amendment in AR
Hi, I need to amend an employee's payment summary for 23/24 and have been advised by ATO that due to the original payment summary being lodged via STP2 the amendment also needs to be lodged via STP2. There isn't an option for Payroll year 2023/24 to select under Single Touch Payroll reporting in Accountright Online - is there another way to lodge the amendment via STP2?Solved56Views0likes4CommentsGetting invalid email reply when trying to email invoices.
I am emailing about 40 select customers their monthly invoices in MYOB business. For some reason some are working but others have the message invalid email address or no email address. Their email addresses are correct as I have checked plus deleted and inserted. I cannot delete the cards as they are in use with transactions. Why should this be a problem with only some customers? If I switch back to the same company in Account Right desktop there are no issues. But surely there should be consistency between desktop and on line for the function of emailing invoices. I was of the understanding that there should be no issues in emailing invoices using the same company that operates both in Account Right desktop and online MYOB Business but this does not appear to be the case6Views0likes0CommentsNo way to authorise new super payements
There is no option on the user role page to edit the role to authoriser so i can verify my mobile to authorise my new super payments. Is this a glitch? Has anyone else had this issue. My bookkeeper has her mobile verified. Do I need to delete her out so I can change my role.5Views0likes0CommentsSomething Went Wrong
Trying to create weekly invoices. using last weeks invoice number. Invoice found but when you click on the invoice number you get a Something Went Wrong message. refresh and delete cookies and history does not help. Going through the create a new invoice... same error message. been happening for 4 days now. very frustrating.4Views0likes0CommentsMail Merge - Accounts Receivable
Hi there, have managed to figure out some of this. I have typed and saved the blank template as a new template clicked on an invoice to be paid, selected the new letter - it goes to word, creates the letter then what happens ????? as far as I can see, there is nothing in the new "form letters 1" to take it back to MYOB to send as an email ?? First time using. Need to get new pricing to customers on Monday, and this is the only way I can see to do it, without bodgying an invoice template. TIA !Upgrade 19 March 2026
Morning everyone Wondering how everyone is feeling about the log in now after the upgrade this morning? As a desktop user only, I'm far from impressed. It was so simple to log in to my desktop icon and now it's opening in a browser and I'm switching to desktop. Once closed it brings up the browser again to say you've logged out. Wondering why the change other than to switch everybody over to online?? Can not figure out some of the upgrades MYOB makes. They don't take feedback onboard. Seriously thinking about switching to another system.1.2KViews16likes95Comments