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Apple Watch contract

Hi!I have an Apple Watch that was out of contract in December 2025 , but I am still being charged monthly. Can I cancel the plan immediately?

A

hi, why am I paying for apple premier when I got apple stream free

Update: 26 March 2026 Over the past few days, our engineers have optimised some of the existing sites in the area to support customers that have been impacted from the removal of the existing mast. Our engineers are looking at other temporary opt...

Resolved! Phone upgrade on sim only contract

I have within the last 4/5 month renewed my 24 month sim only contract which I currently use with my iPhone 12 mini however would like to upgrade to the new iPhone 16 pro, is there any way to do this whilst keeping my current sim only contract and pa...

EE is awful, impossible to get support , how can it be done?

Hi Im really angry at EE. My phone is not working abroad and i cant get any support becuase everything i try requires my phone to work, it sent a code to my email to unlock the app, fine. Then it sent another code to my phone but of course my phone i...

Leave EE as I'm no longer in the UK

Hello Team,I'm an Indian woman who was on a temporary work visa. I bought an EE sim in 2023 September.I left the UK in June 2025 yet I've been diligently been paying my EE bills to maintain the SIM in case I came back and also as this is the only num...

I wonder what EE will do to remain competitive against VodafoneThree

VodafoneThree will become a massive player in the UK market because of their insane spectrum size (200mhz) which completely dwarves EE’s 2x 40Mhz spectrum. VodafoneThree is also building all new masts and there are speed tests of the new sites hittin...

Personal hotspot unable to turn on

Hi there, for some reason, i am unable to use my personal hotspot, it seems to look dimmer and try to slide the toggle switch to on position, but nothing happens.been a customer for approx 5-6 years and my contract is the all rounder, never had any i...

Technical Fault: High Jitter and Packet Loss on EE Backhaul Nodes (Hop 4 & 10) -

Hi everyone,I am looking for some technical assistance or an escalation to a network engineer regarding persistent packet loss and severe jitter on my connection.I’ve done extensive local troubleshooting to rule out my own equipment, but the issue cl...

Resolved! TV Box freezing

Hi, we upgraded to full fire last week and since then live TV keeps freezing about every 4 mins with a broadband issue message. If I change channels it works again but again freezes after minus. Watching BBC Player etc is fine. Only affects live TV. ...

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Resolved! Phone upgrade on sim only contract

Resolved! TV Box freezing

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