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Hi, My Dropbox sync is stuck forever, no idea why. See attached screens.
Currently there isn't an option within the File Requests to change the ownership of a request or to transfer the ownership to another member. This becomes a very serious issue if the original owner of the file request leaves the company. We have multiple levels of workflows and users assigned to a File Request, and to…
I have a similar problem to the one others have raised about this annoying pop up wwhen I open dropbox, only mine says Search Dropbox followed by upgrade, there is no arrow as has been suggested and it's blooming annoying, unhelpful, unwanted and un needed. Please help, desktop pc with Win 11, Dropbox free version Grahame
I believe there is a restriction on my work station that installer won't work on my windows 11. I always need full offline version of windows desktop dropbox to be able to use it on my desktop. Now a new version of dropbox has come out and my old version does not sync anymore. I have uninstall old version but can't find…
It'd be great to edit version numbers/strings so the dropdown contains custom text. In many naming conventions, versions aren't always whole numbers, and aren't always sequential. If version 3 was just internal and never uploaded, for example, it'd be lovely to have the version numbers sync up with external filenames in…
Here are some of our most frequently asked questions. If you have a question that isn't covered by the FAQ's please create a new topic here. “Couldn’t start Dropbox” error on Mac Dropbox fails to launch after macOS updates (e.g., 15.5). Quick Guide * Ensure system extension (and Keychain access) is enabled. * Reinstall…
First off, a huge thank you for your patience while we made these changes. We know things may have felt a little quiet (or different!) during the transition, and we really appreciate you sticking with us. 💙 📣 We’re excited to welcome you to the new and improved Dropbox Community - now with a fresh foundation that will help…
Hey there, and welcome to the Dropbox Community. I’m Theresa, a Community Manager, and I’m here to help you get involved, get answers, and have fun while you're at it. This space isn’t just about asking questions (though we love those), it’s about people helping people. Whether you’re a Dropbox pro or just getting started,…
The Dropbox Community forums are a place for users to participate, collaborate, and share answers, solutions, and ideas about Dropbox products and services we all love and want to improve. We've created these guidelines to ensure that all Dropbox Community users have a positive and constructive experience. Please also…
Just become an Explorer? Known around here as Helpful? Or maybe you’ve hit Legendary status? If any of that sounds like you, you’re already moving up through the Dropbox Community levels. What are levels? Levels are a simple way to show how active and experienced you are in the Dropbox Community. They help others quickly…
It would be extremely helpful if Dropbox URLs for shared files could be static, even when you overwrite the file. Having the URL change each time I save over an audio file makes Dropbox a poor option for using links within Radio Spider.
Please add the option to color label single and multiple folders on web. Thanks!
Hi, We have been working with a lot of image-sequence-based files recently. When it came to the point when we had to rename about 60.000 files at once, we faced the following problem: In Finder of MacOs (Tahoe) it is easy to bulk rename multiple files at once using the "search & replace" option. But when we do so, the sync…