{"id":4499,"date":"2022-05-08T23:12:58","date_gmt":"2022-05-08T17:27:58","guid":{"rendered":"https:\/\/codeastro.com\/?p=4499"},"modified":"2026-01-15T06:28:02","modified_gmt":"2026-01-15T00:43:02","slug":"complaint-management-system-in-php-codeigniter-with-source-code","status":"publish","type":"post","link":"https:\/\/codeastro.com\/complaint-management-system-in-php-codeigniter-with-source-code\/","title":{"rendered":"Complaint Management System in PHP CodeIgniter with Source Code"},"content":{"rendered":"\n

A fully functional project based on Complaint Management System which uses PHP Language<\/em><\/a> with CodeIgniter Web Framework<\/em><\/a>. Following PHP CodeIgniter project contains all the essential features which can be in use by the second-year IT students for their college projects. It has a number of features that will allow users to manage all complaint-related records. This system as well as the web application\u2019s concept is all clear. It\u2019s the same as real-life scenarios and well-implemented on it. To download free Complaint Management system project in PHP with source code files, please scroll down to the bottom of this post for the Download button.<\/p>\n\n\n\n

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\ud83d\udcccProject Maintenance Update (2026)<\/em><\/strong>
1. Originally developed using PHP & MySQL.
2. Works with most modern PHP\/MySQL setups; minor adjustments may be needed in rare cases.
3. Shared for learning, experimentation, and educational purposes.<\/p>\n<\/div>\n<\/div><\/div>\n\n\n\n

About Complaint Management System PHP Project<\/h4>\n\n\n\n

In particular, this Online Complaint Management System project in PHP CodeIgniter focuses mainly on keeping track of the community’s complaints. To be more precise, the system helps to keep track of the users with their access authority and so on. Also, the system contains all the report management side of things. In addition, the system allows for managing menu and submenu categories. Evidently, this project contains an admin panel with a user panel. In an overview of this web application, a user has a primary role and control over the system. He\/she can report complaints on various topics. In order to report a complaint, a user has to provide his\/her reporting id, title, selection of topics, image, and so on. Besides, each user can update his\/her profile.<\/p>\n\n\n\n

Admin Panel and Report Data<\/h4>\n\n\n\n

An administrator has full control over the system. He\/she can manage access authority, users, menus, and so on. Here, each and every section has its own respective details such as name and other important details. The very first step of the management of this system is to set up menus for the system interface. There are minor fields for the menu management such as name and description. This section plays an important role in the management of the submenus. The administrator can list out a number of complaints with their respective details including the name of the user, topic, attachments, and more. An administrator can simply view the complaints, and delete them if needed but is not allowed to update them. Besides, an admin can set up a number of rules for each user type regarding their limitations in the system’s features.<\/p>\n\n\n\n

Last but not least, a clean and simple dashboard is presented with various color combinations for a greater user experience while using this Online Complaint Management System Project in PHP MySQL CodeIgniter. For its UI elements, a free open-source CSS framework; Bootstrap is on board with some Vanilla CSS too. Presenting a new Complaint Management System Project in PHP MySQL which includes an admin panel with other access that contains all the essential features to follow up, and a knowledgeable resource for learning purposes.<\/p>\n\n\n\n

Available Features:<\/h5>\n\n\n\n
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  • Admin Panel<\/li>\n\n\n\n
  • User Panel<\/li>\n\n\n\n
  • Email Verification<\/li>\n\n\n\n
  • Report a Complaint<\/li>\n\n\n\n
  • Manage Complaint<\/li>\n\n\n\n
  • Manage Access Authority<\/li>\n\n\n\n
  • User Management<\/li>\n\n\n\n
  • Menu Management<\/li>\n\n\n\n
  • Submenu Management<\/li>\n\n\n\n
  • Update User Profile<\/li>\n<\/ul>\n\n\n\n
    Project Name:<\/strong><\/td>Online Complaint Management System PHP<\/td><\/tr>
    Language\/s Used:<\/strong><\/td>PHP with CodeIgniter Web Framework<\/td><\/tr>
    PHP version (Recommended):<\/strong><\/td>5.6, 7.4<\/td><\/tr>
    Database:<\/strong><\/td>MySQL<\/td><\/tr>
    Type:<\/strong><\/td>Web Application<\/td><\/tr>
    Developer:<\/strong><\/td>Aditiya Permana<\/td><\/tr>
    Updates:<\/strong><\/td>0<\/td><\/tr><\/tbody><\/table>
    Online Complaint Management System PHP Project Overview<\/figcaption><\/figure>\n\n\n\n
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