{"id":103,"date":"2015-05-12T15:04:17","date_gmt":"2015-05-12T20:04:17","guid":{"rendered":"\/?page_id=103"},"modified":"2020-09-29T13:00:59","modified_gmt":"2020-09-29T18:00:59","slug":"testimonials-2","status":"publish","type":"page","link":"https:\/\/cmiteamwork.com\/testimonials-2\/","title":{"rendered":"Testimonials"},"content":{"rendered":"

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Testimonials & Case Studies<\/h1>\n

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James Buik<\/strong>
\nPresident at Roscoe<\/em><\/p>\n

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Strategic Business Planning Case Study: Roscoe<\/a><\/strong><\/h2>\n

Bruce has supported my company through thick and thin, first with team building and strategic planning — now with performance management.\u00a0<\/p>\n

Bruce has provided our team with valuable insights into our interactions and provided \u00a0us with the tools to succeed during challenging times. His approach is provocative and challenging but we would not have it any other way.<\/p>\n

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Carl Hendrickson<\/strong>
President, Market Measurement , Inc.<\/em><\/p>\n

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Market Measurement, Inc.<\/strong><\/h2>\n

“During my 40+ years of market research consulting within many industries, including the industrial launderer and textile rental service industries, I have had the opportunity to interact with many other consultants. At this challenging time, I considered it valuable to introduce to you a consultant I consider to be one of the very best.<\/p>\n

Bruce Hodes is a strategic planning and communication expert who has a broad and diverse clientele, including numerous Market Measurement clients in your industry. Consider my observations about what Bruce does and the results of his process:<\/p>\n

What he does<\/u><\/strong>:<\/strong><\/p>\n

Current status<\/u>: Analogous to an annual healthcare exam, Bruce helps an organization methodically assess its \u201chealth\u201d in terms of criteria that might include sales revenue, profitability, retention, product & service mix, current markets served, new market opportunities, etc.<\/p>\n

Establishing planning priorities<\/u>: If the first step is \u201cWhere are we now?,\u201d the second step is, \u201cWhere do we want to be?\u201d Bruce facilitates a process that enables the organization to be laser focused upon a limited number of crucial planning objectives, each supported by highly specific goals, assignments of responsibility and timetables for task completion<\/p>\n

Managing the process<\/u>: A common characteristic we see among new clients at Market Measurement is either no strategic plan guiding the business, or a plan that \u201csits on the shelf.\u201d In contrast, we have consistently seen Bruce effectively integrate planning into the daily activities of the clients he serves.<\/p>\n

Team building<\/u>: Virtually every activity conducted by Bruce includes an element of team building. Transitioning employees who are primarily focused upon their own priorities into cohesive and highly productive teams might be the most valuable capability Bruce brings to an organization.<\/p>\n

Internal communication<\/u>: Our extensive experience with customer satisfaction assessments consistently reveals that a crucial variable influencing customer satisfaction & retention is effective communication, both internally and with customers. Bruce knows how to train and motivate your employees to be more effective communicators.<\/p>\n

The results:<\/u><\/strong><\/p>\n