{"id":6736,"date":"2016-03-15T11:56:32","date_gmt":"2016-03-15T11:56:32","guid":{"rendered":"http:\/\/codingserver.com\/cloudninediscovery\/?page_id=6736"},"modified":"2024-07-15T11:58:06","modified_gmt":"2024-07-15T16:58:06","slug":"support","status":"publish","type":"page","link":"https:\/\/cloudnine.com\/support\/","title":{"rendered":"eDiscovery Support | Professional Services"},"content":{"rendered":"

[vc_row heading_color=”light” bg_type=”color” header_feature=”yes” footer_feature=”yes” section_id=”review_regietsr” font_color=”#ffffff” el_class=”review_regietsr_form” bg_color=”#1f3594″ padding_top=”80″ padding_bottom=”80″][vc_column width=”1\/2″][vc_row_inner el_class=”cloudnine_supootr”][vc_column_inner]

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CloudNine Support Contacts<\/h3>

<\/p> <\/div><\/div>[vc_column_text]CloudNine Corporate<\/span>:<\/strong>
\n\u00a0 \u00a0 <\/strong>Houston Headquarters<\/strong>:\u00a0 \u00a0713-462-6464<\/p>\n

CloudNine Accounting and Billing<\/strong>
\n\u00a0 \u00a0 \u00a0Direct<\/strong>:\u00a0 713-462-6464\u00a0 ext. 30
\n\u00a0 \u00a0 \u00a0Email<\/strong>: \u00a0accounting@cloudnine.com<\/a><\/p>\n

CloudNine Product Support<\/span>:<\/strong>
\nCloudNine Review<\/strong>
\n\u00a0 \u00a0 \u00a0Direct<\/strong>:\u00a0 713-462-6464\u00a0 ext. 11
\n\u00a0 \u00a0 \u00a0Email<\/strong>: \u00a0support@cloudnine.com<\/a><\/p>\n

CloudNine LAW<\/strong>
\n\u00a0 \u00a0 \u00a0Direct<\/strong>:\u00a0 713-462-6464\u00a0 ext. 12
\n\u00a0 \u00a0 \u00a0Email<\/strong>: \u00a0lawsupport@cloudnine.com<\/a><\/p>\n

CloudNine Explore <\/strong>
\n\u00a0 \u00a0 \u00a0Direct<\/strong>:\u00a0 713-462-6464\u00a0 ext. 13
\n\u00a0 \u00a0 \u00a0Email<\/strong>:\u00a0 lawsupport@cloudnine.com<\/a><\/p>\n

CloudNine Concordance\u00a0<\/strong>
\n\u00a0 \u00a0 \u00a0Direct<\/strong>:\u00a0 713-462-6464\u00a0 ext. 14
\n\u00a0 \u00a0 \u00a0Email<\/strong>: \u00a0concordancesupport@cloudnine.com<\/a><\/p>\n

CloudNine Analyst<\/strong>
\n\u00a0 \u00a0 \u00a0Direct<\/strong>:\u00a0 713-462-6464\u00a0 ext. 15
\n\u00a0 \u00a0 \u00a0Email<\/strong>: \u00a0esiasupport@cloudnine.com<\/a><\/p>\n

CloudNine Client Services\u00a0<\/strong>
\n\u00a0 \u00a0 \u00a0Direct<\/strong>:\u00a0 713-462-6464\u00a0 ext. 20
\n\u00a0 \u00a0 \u00a0Email<\/strong>: \u00a0clientservices@cloudnine.com<\/a>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][vc_column width=”1\/2″ el_class=”suport_2nd_col”][vc_empty_space height=”200px”][vc_row_inner][vc_column_inner][vc_column_text css=”.vc_custom_1711101653719{padding-top: 3% !important;padding-right: 3% !important;padding-bottom: 3% !important;padding-left: 3% !important;}”]<\/p>\n

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Request a CloudNine software demo:<\/h3>\n
Contact<\/a><\/div>\n<\/div>\n

[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_empty_space height=”24px”][vc_row_inner][vc_column_inner css=”.vc_custom_1571994571353{border-radius: 2px !important;}”][vc_column_text css=”.vc_custom_1601325496651{padding-top: 3% !important;padding-right: 3% !important;padding-bottom: 3% !important;padding-left: 3% !important;}”]<\/p>\n

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Sign-up to receive Release Notifications and important software updates:<\/h3>\n<\/div>\n
Subscribe To Release Notifications<\/a><\/div>\n
<\/div>\n<\/div>\n

[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner][vc_column_inner css=”.vc_custom_1571994571353{border-radius: 2px !important;}”][vc_empty_space height=”24px”][vc_column_text css=”.vc_custom_1601326134609{padding-top: 3% !important;padding-right: 3% !important;padding-bottom: 3% !important;padding-left: 3% !important;}”]<\/p>\n

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Find technical documentation and browse popular topics in the CloudNine Answer Center:<\/h3>\n

Visit the CloudNine Answer Center<\/a><\/p>\n<\/div>\n

<\/div>\n
<\/div>\n<\/div>\n

[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner][vc_column_inner css=”.vc_custom_1571994571353{border-radius: 2px !important;}”][vc_empty_space height=”24px”][vc_column_text css=”.vc_custom_1721062680747{padding-top: 3% !important;padding-right: 3% !important;padding-bottom: 3% !important;padding-left: 3% !important;}”]<\/p>\n

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Need to reach CloudNine Support?<\/h3>\n

Submit a Support Ticket<\/a><\/p>\n<\/div>\n

<\/div>\n
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[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row desktop_visibility=”hide” tablet_visibility=”hide” tablet_sm_visibility=”hide” mobile_visibility=”hide” el_class=”support_page”][vc_column][vc_empty_space][vc_column_text]<\/p>\n

CloudNine Support Contact Information:<\/h2>\n

Houston Headquarters<\/strong>: 713-462-6464<\/p>\n

CloudNine LAW<\/strong>
\nDirect<\/strong>: 713-462-6464 (Select 3 for Technical Support then option 1 for CloudNine LAW.)
\nEmail<\/strong>: lawsupport@cloudnine.com<\/a>
\nCloudNine LAW Answer Center<\/a><\/strong><\/p>\n

CloudNine Explore <\/strong>
\nDirect<\/strong>: 713-462-6464 (Select 3 for Technical Support then option 2 for CloudNine Explore.)
\nEmail<\/strong>: lawsupport@cloudnine.com<\/a>
\nCloudNine Explore Answer Center<\/a><\/strong><\/p>\n

Concordance Support<\/strong>
\nDirect<\/strong>: 713-462-6464 (Select 3 for Technical Support then option 3 for CloudNine Concordance.)
\nEmail<\/strong>: concordancesupport@cloudnine.com<\/a>
\nCloudNine Concordance Answer Center<\/a><\/strong><\/p>\n

CloudNine Review<\/strong>
\nDirect<\/strong>: 713-462-6464 (Select 3 for Technical Support then option 4 for CloudNine Review.)
\nEmail<\/strong>: support@cloudnine.com<\/a><\/p>\n

CloudNine Client Services\u00a0<\/strong>
\nDirect<\/strong>: 713-462-6464 (Select 3 for Technical Support then option 5 for CloudNine Client Services.)
\nEmail<\/strong>: Clientservices@cloudnine.com<\/a>[\/vc_column_text]

<\/div><\/div>[vc_empty_space][vc_row_inner][vc_column_inner width=”1\/3″][\/vc_column_inner][vc_column_inner width=”1\/3″][\/vc_column_inner][vc_column_inner width=”1\/3″][\/vc_column_inner][\/vc_row_inner][vc_empty_space][\/vc_column][\/vc_row][vc_row desktop_visibility=”hide” tablet_visibility=”hide” tablet_sm_visibility=”hide” mobile_visibility=”hide”][vc_column][vc_column_text]<\/p>\n

Create A Support Ticket:<\/h2>\n

Please feel free to create a ticket by clicking the button below:[\/vc_column_text][vc_row_inner][vc_column_inner width=”1\/3″]

Create a Ticket<\/span><\/a><\/div>[\/vc_column_inner][vc_column_inner width=”1\/3″]
\n\n \n
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Great value product.<\/strong><\/a><\/h3>\n

\u201cOffers the major features we were looking for, at a fraction of pricing of other competitors<\/strong>.\u201d<\/p>\n <\/div>\n

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I used CloudNine as part of fraud investigation for email searches.<\/strong><\/a><\/h3>\n

\u201c\u2026The tag function made it easy to flag the search results. I was impressed with the ease of use for a first-time user<\/strong>. The speed and ease <\/strong>of loading data and being able to review it immediately is a tremendous advantage over other Cloud-based platforms.\u201d<\/p>\n <\/div>\n

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Excellent tool with outstanding support<\/strong><\/a><\/h3>\n

“CloudNine Review is excellent, it takes the best of the (market leader) review solution and leaves out all of the fiddly bits <\/strong>that make that product excruciating to use. Their upload and processing is automatic, and their pricing structure is the best I’ve seen.”<\/p>\n <\/div>\n

\n

Great software that is easy to log on, user-friendly, has a great layout, and is easy to navigate.<\/a><\/strong><\/h3>\n

\u201c\u2026CloudNine is great at searching documents, including tagging, and exporting. Software tailored to our business needs and streamlined the task at hand.<\/strong>\u201d<\/p>\n <\/div>\n

\n

Discovery Production<\/span><\/strong><\/h3>\n

This software is easy to use and allows us to upload and download documents as they become ready, saving us both time and money.<\/p>\n

Stephanie Plake, Assistant to Attorney at Law Office<\/div>\n <\/div>\n <\/div>\n\n [\/vc_column_inner][vc_column_inner width=”1\/3″][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row heading_color=”light” bg_type=”image” bg_image=”7191″ flex_height=”yes” desktop_visibility=”hide” tablet_visibility=”hide” tablet_sm_visibility=”hide” mobile_visibility=”hide” font_color=”#ffffff” el_class=”software_btm_setion” padding_top=”20″ padding_bottom=”20″][vc_column][vc_row_inner el_class=”call_to_action”][vc_column_inner width=”1\/4″][\/vc_column_inner][vc_column_inner width=”3\/4″]

GET A DEMO OF CloudNine SOFTWARE<\/h3> <\/div>
Schedule Now<\/span><\/a> <\/div><\/div>[\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"

[vc_row heading_color=”light” bg_type=”color” header_feature=”yes” footer_feature=”yes” section_id=”review_regietsr” font_color=”#ffffff” el_class=”review_regietsr_form” bg_color=”#1f3594″ padding_top=”80″ padding_bottom=”80″][vc_column width=”1\/2″][vc_row_inner el_class=”cloudnine_supootr”][vc_column_inner][vc_column_text]CloudNine Corporate: \u00a0 \u00a0 Houston Headquarters:\u00a0 \u00a0713-462-6464 CloudNine Accounting and Billing \u00a0 \u00a0 \u00a0Direct:\u00a0 713-462-6464\u00a0 ext. 30 \u00a0 […]<\/p>\n","protected":false},"author":58,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-6736","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\neDiscovery Support | Professional Services - CloudNine<\/title>\n<meta name=\"description\" content=\"CloudNine supports it eDiscovery automation software and professional services with a dedicated team of electronic discovery experts.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/cloudnine.com\/support\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"eDiscovery Support | Professional Services\" \/>\n<meta property=\"og:description\" content=\"CloudNine supports it eDiscovery automation software and professional services with a dedicated team of electronic discovery experts.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/cloudnine.com\/support\/\" \/>\n<meta property=\"og:site_name\" content=\"CloudNine\" \/>\n<meta property=\"article:modified_time\" content=\"2024-07-15T16:58:06+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@Cloud9Discovery\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/cloudnine.com\/support\/\",\"url\":\"https:\/\/cloudnine.com\/support\/\",\"name\":\"eDiscovery Support | Professional Services - 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